About Bravura Pass

With login and password problems continuing to represent 30% of the call volume to a typical help desk, organizations need a way to help users help themselves. Legacy password reset systems are breaking down because of drive encryption with pre-boot passwords, a mobile workforce with locally cached passwords on their laptops, and poor user enrollment rates.

Hitachi ID Bravura Pass simplifies password management across multiple systems and applications while reducing IT support costs and improving login security. This password management solution includes password synchronization, self-service password and PIN reset, strong authentication, federated access, enrollment of security questions and biometrics, and self-service unlock of encrypted drives.

Synchronize Passwords
Hitachi ID Bravura Pass helps you cut down on password problems by synchronizing passwords, including tokens, smart cards, security questions, certificates, and biometrics across systems and applications. Our simplified password synchronization is triggered either by a password change on systems such as Active Directory or by inviting users to a friendly web portal that explains password composition rules. When users have fewer passwords to manage, they experience fewer login problems and call the help desk less often. Bravura Pass also allows organizations to strengthen password complexity rules and change frequency.

Protect With Strong Authentication and Federated Single Sign-On
Hitachi ID Bravura Pass can replace the login screen for applications that support SAML federation, including most SaaS services. It includes an application launchpad, so that users can sign in to Hitachi ID Bravura Pass in the morning and easily launch logins to Office 365, Google Apps, Salesforce, and more by clicking application icons.

Users always sign in to Hitachi ID Bravura Pass with two or more credentials. The platform includes its own two-factor smartphone app and can integrate with existing systems, such as Duo Security or RSA SecurID. By using these mechanisms, both federated SSO and self-service credential updates are protected by strong authentication.

Reduce Help Desk Calls
Hitachi ID Bravura Pass can streamline IT support calls by authenticating both the help desk analyst and the caller before enabling password or PIN reset. The support technician does not require administrative rights and tickets can be automatically created, updated, or closed. Users who forget their password or PIN, or who trigger an intruder lockout, have several self-service options to resolve their own login problem by accessing Bravura Pass at the PC login screen, via the smartphone app, or with a self-service phone call. This further reduces help desk call volume (by 85%). PIN resets are also available for tokens and smart cards. Users who forget their pre-boot password can manage the unlock process (without calling the help desk) with Hitachi ID Bravura Pass, using either a smartphone app or call to an IVR system.

Key benefits of Bravura Pass

Bravura Pass, a component of the Hitachi ID Bravura Security Fabric, is a system that helps users to better manage their own credentials.

It includes:
- Strong authentication (MFA) and federated access (Security Assertions Markup Language (SAML) 2.0 identity provider (IdP) ).
- Self-service password and PIN reset.
- Self-service unlock of encrypted drives.
- Password synchronization.
- Managed enrollment of security questions, mobile phone numbers, personal e-mail addresses and biometrics.

Bravura Pass includes connectors to manage PINs, passwords and encryption keys on over 130 kinds of systems and applications.

These capabilities are available via a full-screen or mobile web browser, from an off-site laptop or smart phone, from the login screen of a corporate PC or via a phone call.