---
description: Learn how Verint Forecasting and Scheduling can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Verint Forecasting and Scheduling Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Verint Forecasting and Scheduling](/software/2059272/verint-forecasting-and-scheduling)

# Verint Forecasting and Scheduling

Canonical: https://www.getapp.za.com/software/2059272/verint-forecasting-and-scheduling

> Verint Forecasting and Scheduling is a workforce management and contact center quality assurance solution that helps businesses manage shift swapping, track employee performance, handle capacity planning, and more from within a unified platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact Verint directly for pricing details.
- **Target Audience**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: Chinese, English, French, Japanese, Russian, Spanish
- **Available Countries**: United States

## Features

- Ad hoc Reporting
- Audio Capture
- Customer Experience Management
- Customizable Dashboard
- Data Visualization
- Employee Coaching Tools
- Employee Database
- Employee Scheduling
- For Call Centers
- Forecasting
- Labor Forecasting
- Online Time Clock
- Performance Management
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Screen Capture
- Screen Recording Software
- Shift Swapping
- Time & Attendance

## Integrations (3 total)

- Amazon Connect
- Vonage Contact Center
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Contact Center Quality Assurance Software](https://www.getapp.za.com/directory/3834/contact-center-quality-assurance/software)

## Related Categories

- [Contact Center Quality Assurance Software](https://www.getapp.za.com/directory/3834/contact-center-quality-assurance/software)
- [Workforce Management Software](https://www.getapp.za.com/directory/267/workforce-management/software)
- [Analytics Reporting Software](https://www.getapp.za.com/directory/931/analytics-reporting/software)
- [Employee Scheduling Software](https://www.getapp.za.com/directory/583/employee-scheduling/software)
- [Screen Recording Software](https://www.getapp.za.com/directory/1751/screen-recording/software)

## Alternatives

1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (984 reviews)
2. [CXone Mpower](https://www.getapp.za.com/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)
3. [RingCX](https://www.getapp.za.com/software/105435/ringcentral-contact-centre) — 4.2/5 (253 reviews)
4. [Aspect Workforce](https://www.getapp.za.com/software/106735/aspect-eq-workforce-management) — 4.2/5 (251 reviews)
5. [Workday HCM](https://www.getapp.za.com/software/90783/workday-hcm) — 4.5/5 (1734 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2059272/verint-forecasting-and-scheduling)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/verint-forecasting-and-scheduling/> |
| en-AE | <https://www.getapp.ae/software/2059272/verint-forecasting-and-scheduling> |
| en-AU | <https://www.getapp.com.au/software/2059272/verint-forecasting-and-scheduling> |
| en-CA | <https://www.getapp.ca/software/2059272/verint-forecasting-and-scheduling> |
| en-GB | <https://www.getapp.co.uk/software/2059272/verint-forecasting-and-scheduling> |
| en-IE | <https://www.getapp.ie/software/2059272/verint-forecasting-and-scheduling> |
| en-NZ | <https://www.getapp.co.nz/software/2059272/verint-forecasting-and-scheduling> |
| en-SG | <https://www.getapp.sg/software/2059272/verint-forecasting-and-scheduling> |
| en-ZA | <https://www.getapp.za.com/software/2059272/verint-forecasting-and-scheduling> |

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