Klient PSA

Professional services automation tool built on Salesforce

About Klient PSA

Klient PSA is a web-based software built on Salesforce that provides capabilities such as dashboards, task management, and scheduling. It also enables the user with interactive Gantt charts for more efficient project management on top of its ability to generate work breakdown structures.

Features of Klient PSA include:

- Project management
- Employees skillsets
- Resource planning
- Time and expense management
- Project financials
- Billing and invoicing
- Surveys and project reports
- Project estimates/CPQ
- Proposals and service contracts
- Project recipes and frameworks
- Revenue recognition


Images

Klient PSA Software - Klient PSA - 100% Native on Salesforce - Customer-Centric Approach
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Project Management
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Resource Planning
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Time Management
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Billing & Invoicing
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Integration
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Klient PSA video
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Customer-Centric Approach
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Project Management
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Resource Planning
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Time Management
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Billing & Invoicing
Klient PSA Software - Klient PSA - 100% Native on Salesforce - Integration

Not sure about Klient PSA? Compare with a popular alternative

Klient PSA

4,6 (16)
VS.
Highly reviewed

Starting Price

US$49,00
year
US$10,00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

46
50

Integrations

18
2

Ease of Use

4,4 (16)
4,5 (30)

Value for Money

4,7 (16)
4,6 (30)

Customer Service

4,7 (16)
4,9 (30)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,6 /5
(16)
Value for Money
4,7/5
Features
4,3/5
Ease of Use
4,4/5
Customer Support
4,7/5

Already have Klient PSA?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 16
Eric
Eric
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great discovery

Reviewed on 2022/07/27

We optimised day to day processes with tasks automation so we can focus on priorities

We optimised day to day processes with tasks automation so we can focus on priorities

Pros

This PSA is so easy of use and powerful. It's definitely a great help conducting day to day business, manage projects and work load!

Cons

Project Gantt still needs some small bugs fix but almost fully functional

Cengiz Barkın
Overall rating
  • Industry: Computer Games
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Comprehensive and Streamlined Project Management Tool

Reviewed on 2022/12/15

Overall, my experience with Klient PSA has been positive. It has allowed me to manage projects...

Overall, my experience with Klient PSA has been positive. It has allowed me to manage projects effectively and efficiently, and I would recommend it for larger teams. The features are robust, and the user interface is intuitive.

Pros

Klient PSA is an incredibly powerful project management tool that allows teams to easily assign tasks and collaborate on projects. The user interface is intuitive and the features are robust, making it a great choice for all levels of project management.

Cons

While Klient PSA is a great tool for project management, it can be difficult to customize for very specific needs. Additionally, some of the features can be confusing to navigate and the pricing structure can be complicated.

James
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Benefits of Klient PSA

Reviewed on 2022/07/22

Overall, experience has been good. The support was a bit slow in the beginning however has improved...

Overall, experience has been good. The support was a bit slow in the beginning however has improved over the last 18 months.

Pros

Friendly team and helpful support. Overall system capabilities are good and has helped improve how we manage our services business. Provides good visibility for projects within our delivery teams.

Cons

Project management capabilities are not optimized as well as they could be. We have provided feedback for improvements to resource mgt. and time tracking. We would really like to see Smartsheet like collaboration capabilities in Klient.

Response from Klient

Hi James, thanks for the review! With the merger of Drakya, we'll be able to accelerate our product development and our support services. Don't hesitate to reach out to Dominic if you want better visibility on our roadmap.

Thanks,

Fred

Tim
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system and exciting plans ahead

Reviewed on 2022/07/12

Klient has quickly become a key tool in our business processes, and we are very pleased with the...

Klient has quickly become a key tool in our business processes, and we are very pleased with the system. While there are undoubtedly improvements that could be made, the team have an ambitious road-map and are always willing to consider new ideas for enhancing functionality.

Pros

Very flexible and highly configurable. It uses standard Salesforce structure, so we're able to tweak the out-of-the box functionality to suit our specific business needs. The team at Klient are friendly and helpful, and while there are some features we would like to see as standard, they are genuinely eager to find solutions for any non-standard use-cases we have.

Cons

The feature that we would value most is the ability to switch between hours and days as the unit of measurement on a project by project basis (currently everything works from hours as standard). We have a number of workarounds that allow us to deal with this, but it means we have deviated more than we would have liked from the core functionality of the system.

Marie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Marie's review

Reviewed on 2022/07/07

It has streamlined and maintained an easier, more manageable method of project management,...

It has streamlined and maintained an easier, more manageable method of project management, timesheet entry, reporting and invoicing for us.

Pros

As the Billing Coordinator, the ease of using Klient to generate invoices is much more efficient, trackable, and simple to use.

Cons

We do not use the resource planner as much as we should; we have too many exceptions that cannot be managed just yet.

Response from Klient

Hi Marie, thanks a lot for your review. Don't hesitate to reach out to Dominic if you need help with anything

Showing 5 reviews of 16 Read all reviews

Klient PSA FAQs

Below are some frequently asked questions for Klient PSA.

Klient PSA offers the following pricing plans:

  • Starting from: US$49,00/year
  • Pricing model: Subscription
  • Free Trial: Available

One Transparent pricing. Clear value. We also offer Customer/External Access at 5$ per User / Month.

Klient PSA has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000

Klient PSA supports the following languages:

English, French

Klient PSA supports the following devices:

Klient PSA integrates with the following applications:

HubSpot CRM, HubSpot Sales Hub, Jira, NetSuite, NetSuite CRM, NetSuite Consulting, NetSuite Financials, Pipedrive, QuickBooks, Salesforce Foundation, Salesforce.org Education Cloud, Salesforce.org Nonprofit Cloud, SalesforceIQ, SalesforceIQ Inbox, Slack, Xero, Zendesk Suite, Zendesk Suite

Klient PSA offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Klient PSA.