Corrigo

4.4 (27)
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The world's most intelligent facilities run on Corrigo CMMS.

About Corrigo

<b>The World's Most Intelligent Facilities Run on Corrigo CMMS.</b>

As the Facilities Management hub of JLL Technologies, Corrigo is the world's most powerful and proven CMMS solution. Corrigo is the facility manager's mobile-first, one-stop shop for work order, asset, and vendor management.

Trusted by 7M users in over 140 countries, Corrigo customers process 16.5M work orders representing £5.5B in spend, annually. Corrigo also connects facility managers to a private network of more than 60K service professionals across 130+ trades, to get work done.

Corrigo's promise to the market is to transition facilities management from reactive maintenance to strategic operations. Corrigo offers:

* Templated best practices catered to individual industries
* Configurable flexibility as you scale
* Mobile-first, analytics-driven decisioning
* Industry-leading 99.98% uptime

Businesses can use Corrigo to manage their commercial facilities with tools including:

* Automation of recurring work order tasks
* Preventive maintenance scheduling
* Two-way communication tools with both internal and external technicians
* Auto-routing of common tasks based on technician skills
* Best practices for accurate dispatch and assurance work is done in accordance with SLAs
* Invoicing, warranty management, and more.

Corrigo is not purely an operational software but also provides business intelligence with analytics to drive critical decisions on work orders, capital asset renewal, vendor spending and performance, preventive maintenance coverage, industry benchmarking, and more.

Corrigo uses everyday business data and analyses it to assess where costs can be cut, how schedules can be optimised, and where assets are costing more to maintain and repair than to replace. The dashboards provide real-time and predictive analytics to determine, which business aspects need attention and when to make changes to control expenses.

The Corrigo mobile apps (IOS / Android) offer feature parity with the core software to ensure data captured in-office and on-site offers a unified, single source of truth. The app facilitates effective communication between technicians and service providers, and the self-service portals allow users to request, log, and sign off on work orders.

Connected to the broader JLL Technologies portfolio, Corrigo integrates seamlessly with IWMS, IoT, Financial and accounting software, CRMs, BI products, and a slew of niche, innovative technologies.


Key benefits of Corrigo

  • Manage all people included in the facilitates operation, from technicians to service providers and building occupants. Real-time tracking allows businesses to track what work is carried out at each location, with tools including time-on-site tracking, dynamic scheduling, locked rate cards, and more.

  • Maximise the value of assets with insights into asset-level conditions, warranty status, work order history, repair costs, and lifetime cost of repairs per asset. Asset service records and condition data files are maintained in real time so that businesses can always keep track of costs relating to repairs.

  • Automate tasks such as maintenance scheduling, reactive repair planning, routing of common tasks based on skills, and more. Corrigo automates tasks based on business intelligence gathered from the daily tasks carried out over time.

  • Predict where costs will occur and where budgets can be cut using Corrigo’s powerful insights. Based on real-time data, the analytics dashboard provides the insight needed to optimise costs and predict when maintenance will cost more than replacing an asset.

  • Utilise mobile apps to save hours per week in the field. The range of apps; Corrigo, Corrigo Enterprise, CorrigoPro, and CorrigoPro Request, provide platforms for technicians, building occupants, and all others involved to communicate between teams, make service requests, track budgets and time, and more.

  • Images

    Corrigo Software - Customer uses Corrigo's Work Order module with business intelligence to view current status of work orders across the portfolio and gain insight.
    Corrigo Software - Corrigo user views the Service Provider Insights dashboard to view the company's vendor network and understand how to improve performance and contain costs.
    Corrigo Software - Leveraging Corrigo's mobile technology, a customer looks at the company's asset portfolio to view depreciation schedules and make decisions about repairing vs. replacing critical assets.
    Corrigo Software - Corrigo Enterprise Mobile App is the #1 application for IoS and Android, enabling on-the-go creation and escalation of work orders. With customizable widgets on the dashboard, the Corrigo Enterprise app is customizable for all user types.
    View 5 more
    Corrigo video
    Corrigo Software - Customer uses Corrigo's Work Order module with business intelligence to view current status of work orders across the portfolio and gain insight.
    Corrigo Software - Corrigo user views the Service Provider Insights dashboard to view the company's vendor network and understand how to improve performance and contain costs.
    Corrigo Software - Leveraging Corrigo's mobile technology, a customer looks at the company's asset portfolio to view depreciation schedules and make decisions about repairing vs. replacing critical assets.
    Corrigo Software - Corrigo Enterprise Mobile App is the #1 application for IoS and Android, enabling on-the-go creation and escalation of work orders. With customizable widgets on the dashboard, the Corrigo Enterprise app is customizable for all user types.

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    Reviews

    Overall rating

    4.4 /5
    (27)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.1/5
    Customer Support
    4.2/5

    Already have Corrigo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 27
    Verified Reviewer
    Overall rating
    • Industry: Investment Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use and a great productivity and analytics enhancement

    Reviewed on 2019/01/08

    Great productivity and profitability enhancer for our team. Excellent tool for tenants. Really a...

    Great productivity and profitability enhancer for our team. Excellent tool for tenants. Really a must have!

    Pros

    Easy to use for both team and clients. Many reporting tools to extract data into presentation format.

    Cons

    Could be slow at times. Lots of clicking and waiting.

    John
    Overall rating
    • Industry: Restaurants
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Corrigo is the easiest software company to work with. They listen to your needs & provide...

    Reviewed on 2017/06/22

    Corrigo gives us the ability to track/manage spend, techs, maintenance schedules.

    Corrigo gives us the ability to track/manage spend, techs, maintenance schedules.

    Pros

    My company uses the system to manage restaurant facility management work orders. We have internal techs and use external vendor. We can use the system to manage our PM schedules and contacts, track tech time and mileage, grade vendors, and manage our assets. Plus, Corrigo has a highly robust reporting module that can give you high level and granular data on absolutely everything in the system. We are barely scrapping the surface of what Corrigo can do.
    Corrigo give us a true system admin capability so we can make configuration changes that suit the needs of the business when we need it without getting on a support team's time and incur charges. If there is something over our heads, Corrigo has the most excellent support staff and account management team you could ever hope for. On top of that, Their integration and implementation team can't be beat! They listen to your needs, and deliver solutions. They do what they can to turn a NO answer into a Yes, as long as the Yes is reasonable and works within the SAAS environment. They do sometime charge a professional services fee, but they are reasonably priced.

    Cons

    My company is currently on an older version of Corrigo 7.9. We can't wait to be upgraded to 9.x. 7.9 has a somewhat unappealing user interface that isn't the easiest to use. There are not dashboard and the search tools are not great. 7.9 is only usable with Internet Explorer and with the Corrigo mobile app (which is really only for techs). The workflow on alerts is lacking flexibility and is difficult to configure the way we want. 9.x fixes these issues and we can't wait for it!

    Michael
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Dont meet dealines for Projects

    Reviewed on 2017/11/01

    There has to be something better out there.

    There has to be something better out there.

    Pros

    A few good knowledgeable staff members. A good product if you don't want it customized. Price is decent also.

    Cons

    Projects are never completed on time. There are no tech notes or documents created when customizing their program to work for your company. Only a few good knowledgeable staff members. Emails are not answered in timely manner. If you tell them they are failing they don't want to hear it.

    David
    Overall rating
    • Industry: Facilities Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great software for a smnall company

    Reviewed on 2016/10/19

    Our company is a Mechanical Contractor, which primarily means that we deal with heating and air...

    Our company is a Mechanical Contractor, which primarily means that we deal with heating and air conditioning systems. About 95% of our business is commercial and the balance is residential. We use Quickbooks for our bookkeeping and we wanted a service management program that meshed well with quickbooks. Our search led us to the Corrigo Field Service Management program, among others. After looking at lots of features and after trying several programs, we felt that Field Service Management met our needs the best. We particularly like the ease of use in the field by our technicians who get their dispatch information on their phones and or tablets (we use both), can enter the work done, prepare an invoice, collect the customer's signature and payment, where appropriate. All of that information can then be synced with Quickbooks. The program is not perfect, however, and some problems arise.

    The best news, however, is that the cost of the software is very reasonable and for the money, may be the best field management program going.

    Pros

    Very easy to use in the field and the customer support team is absolutely first rate. I don't know if the company will allow this in the review, but my rep has given me fantastic help whenever I've needed it and she is the primary reason why I am a Corrigo customer.

    Cons

    The program has several drawbacks, with the biggest being its very poor search function. In most programs that i am familiar with, searching for a customer, for example, is pretty simple. If you put it something that is close to the way the customer was entered, the file will come up. With this program, you must enter the search box exactly the same way the customer was entered into the program or it will not find the record. Another example. If you are in quickbooks and want to find a particular invoice, you must enter the number you are searching for like this: WO-0258. If you don't capitalize wo, the system can't find the invoice. If you just put in the number, 0258, the system can't find the invoice. Another issue I have, is that there are not enough fields available to capture all of the relevant client info you would like to have. For example, in many of our commercial accounts, there are multiple people we deal with, but there is no place to capture their info. There is also no place for titles, which are not relevant in residential situations, but very important with commercial accounts.

    Verified Reviewer
    Overall rating
    • Industry: Restaurants
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Awesome tool to have, easy to use, and tech friendly

    Reviewed on 2018/05/25

    It allows me to manage the facility needs more accurately. I like that my equipment techs can...

    It allows me to manage the facility needs more accurately. I like that my equipment techs can document their work not only through inputting notes but by also attaching pictures to show the repairs made.

    Pros

    It allows the administrator to track work orders, check on progress of open work orders, and track tech activity. A very valuable part that I really like is the ability to see the history of a location and dial down to the piece of equipment. This has proven to be very helpful when assessing whether it is better to replace a piece of equipment or replace due to the maintenance history.

    Cons

    One thing that is lacking is the ability to approve Vendor Quotes on the mobile app. It would be nice to have that ability. Currently when a vendor submits a quote I can only access it through the desktop version.

    Showing 5 reviews of 27 Read all reviews

    Corrigo FAQs

    Below are some frequently asked questions for Corrigo.

    Corrigo offers the following pricing plans:

    • Starting from: £1,000.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Corrigo has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Corrigo supports the following languages:

    Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

    Corrigo supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Corrigo integrates with the following applications:

    IBM Maximo Application Suite, IBM TRIRIGA, SageData, Snowflake, Yardi Voyager

    Corrigo offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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