servicePath CPQ

4.9 (8)
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Automated CPQ platform

About servicePath CPQ

servicePath CPQ is an automated configure, price and quote (CPQ) software designed to simplify complex quoting. The platform includes requirements wizards to capture customer needs, automatic matching of preset solution components with customer requirements, and automated workflows for approvals.

servicePath provides users with full visibility into quote financials including discounts, unit costs, and margins, and records the complete history of each deal from the initial conversation with the customer through to final close.


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Not sure about servicePath CPQ? Compare with a popular alternative

servicePath CPQ

4.9 (8)
VS.
Highly reviewed

Starting Price

CA$75.00
month
US$50,000.00
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

14
81

Integrations

No integrations found
12

Ease of Use

4.8 (8)
4.3 (8)

Value for Money

5.0 (8)
3.7 (8)

Customer Service

4.9 (8)
4.1 (8)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.9 /5
(8)
Value for Money
5/5
Features
4.9/5
Ease of Use
4.8/5
Customer Support
4.9/5

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Showing 5 reviews of 8
Steve
Steve
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our salespeople are able to manage complex sales processes at speed and with accuracy

Reviewed on 2021/07/29

Our ability to respond to customers rapidly during complex sales engagements has become a real...

Our ability to respond to customers rapidly during complex sales engagements has become a real differentiator for us. We've got huge buy-in from the sales team because they can access pricing with ease and create industry-leading proposals that blow prospects away.

Pros

ServicePath has obviously been designed and built by a team that has faced the problems they solve first hand. While still extremely easy to use, there is a layer of detailed capability that means Servicepath can cater for even our most complex customer solutions.

Cons

It's always a challenge to implement a new tool - sales adoption, in particular, was a concern. I was sceptical that our sales team would be comfortable - but the ServicePath team went above and beyond to ensure the platform met all our requirements.

Alternatives Considered

Salesforce Sales Cloud, Cincom CPQ and PandaDoc

Reasons for Switching to servicePath CPQ

Their knowledge and experience demonstrated exactly how our business could implement CPQ successfully. The other providers could not clearly demonstrate how CPQ could cater to our specific requirements; instead, they focused on the product. Servicepath focused on us.
Ben
Ben
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Powerful & customisable backed by a solid team

Reviewed on 2021/06/16

Very good - it's been a big part of solving some internal pain points and making the sales part of...

Very good - it's been a big part of solving some internal pain points and making the sales part of the business more efficient as well as supporting the goals of some of our wider stakeholders

Pros

The software can be taken in a multitude of different directions based on use cases

Cons

With sophistication comes some degree of complexity. As with any new tool the team took some time to become familiar with how it works, but there is a solid team to help implement & support

Josh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

servicePath is a super powerful and efficient solution

Reviewed on 2021/07/29

Exceptional is the word I would use. Incredibly friendly, fantastic product, super helpful in...

Exceptional is the word I would use. Incredibly friendly, fantastic product, super helpful in setup, configuration and training in the solution. Always responsive to our questions and addressing our isses.

Pros

Not only was it easy to fit into our current processes, it actually allowed to also improve on those processes and make them simpler and more efficient through using servicePath, from setting up and configuring our products and services, to sales teams to easy and effectively generate quotes

Cons

At the time of implementing and first using the product some of the UI elements were not as clean as they could be, but knew it was on their roadmap to improve

Sunil
Sunil
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An unrivalled product lifecycle and CPQ solution tailored for IT Service Providers…

Reviewed on 2019/01/20

It’s a great application showing promising signs of future growth to help service providers sell...

It’s a great application showing promising signs of future growth to help service providers sell complex IT service quicker.

As a user for more than 4 years, I have seen improvements in both service and system capability – there are more experienced users who can help to reduce the complexity of IT solutions for large deals.

Pros

It’s very easy to set up and start packaging the IT service portfolios in one central system, whilst being able to simply the quote to order process for highly complex and tailored IT solutions.

Cons

Although this is not a core feature, it would be nice to have further reporting and analytic capability to help inform better decision making across the business units.

Robert
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the Best

Reviewed on 2019/05/09

I would say that from working at a number of companies (large and small) over a 20 year career in...

I would say that from working at a number of companies (large and small) over a 20 year career in Sales, this was one of the best tools I have ever used. The capabilities to it seemed endless.

Pros

- Logic flow of process and approval flow through the organization
- Keeps sales at the forefront and what is needed for client facing work
- Easy integration with other modules and partners allows for fast turn around in costing and pricing in
flexible packages
- Integration with SFDC allowed for easy forecasting from active quotes - eliminates duplicate work for
Sales Teams
- Modifications by Support Teams were very responsive, completed quickly and very flexible

Cons

There were very few cons from a user perspective. The amount of detailed data input possibilities could seem daunting but if applied in a proper manner, various groups can achieve any outcomes they require.

Showing 5 reviews of 8 Read all reviews

servicePath CPQ FAQs

Below are some frequently asked questions for servicePath CPQ.

servicePath CPQ offers the following pricing plans:

  • Starting from: CA$75.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Multiple editions based on functionality, service and support needs.

servicePath CPQ has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

servicePath CPQ supports the following languages:

English

servicePath CPQ supports the following devices:

We do not have any information about what integrations servicePath CPQ has

servicePath CPQ offers the following support options:

24/7 (Live rep), Chat

Related categories

See all software categories found for servicePath CPQ.