SOGEDES.X
About SOGEDES.X
Easy to use, intuitive interface, fast onboarding, clear contact information, and support through automation. Precise routing settings and drag and drop functions mean teams can get started quickly even without programming knowledge. Customers are enthusiastic: Customer service with the wow factor. The best customer journey experience via voice, web chat, email, SMS, and fax channels.
SOGEDES.X runs directly from the cloud. Easy integration and convenient user management. The system is straightforward to set up with an IVR and easy to maintain with graphical objects. Extensive monitoring features allow the call center manager to view online status and improve performance. Also, perfect monitoring, reporting, and optimal performance. With customizable real-time panels and dashboards, managers have everything at a glance and can easily, quickly, and efficiently improve customer experiences in the call center.
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SOGEDES.X FAQs
Below are some frequently asked questions for SOGEDES.X.Q. What type of pricing plans does SOGEDES.X offer?
SOGEDES.X offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Contact SOGEDES for pricing details. Pricing is usage based monthly variable or yearly based with option to add additional users whenever needed.
Q. Who are the typical users of SOGEDES.X?
SOGEDES.X has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SOGEDES.X support?
SOGEDES.X supports the following languages:
Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
Q. Does SOGEDES.X support mobile devices?
SOGEDES.X supports the following devices:
Q. What other apps does SOGEDES.X integrate with?
SOGEDES.X integrates with the following applications:
ALLCapture, Amazon Lex, Freshdesk, Microsoft 365, Microsoft Teams, Salesforce Starter, ServiceNow, SugarCRM, Telegram, Twilio, Twitter/X, Viber, Vtiger CRM, WhatsApp, Zendesk Suite, Zoho Backstage, Zoho Workerly
Q. What level of support does SOGEDES.X offer?
SOGEDES.X offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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