Crowdfire

4.3 (40)
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Social media management platform

About Crowdfire

Crowdfire is a social media management platform that helps businesses of all sizes manage their social media presence. It's deployed as a web application, with an API that allows it to be integrated with other applications.

It assists businesses with scheduling posts and comments, scheduling retweets, and likes, and creating custom lists of people to follow or unfollow. Teams can filter users by demographics such as location and filter by keyword in posts and comments. Users can schedule posts on the different platforms they manage using Crowdfire’s built-in calendar feature. They can also schedule posts for specific times and days when they want to post them.


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Crowdfire Software - Crowdfire analytics
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Crowdfire Software - Crowdfire analytics

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Crowdfire

4.3 (40)
VS.
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Starting Price

US$9.99
month
US$69.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

8
73

Integrations

No integrations found
16

Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.3 /5
(40)
Value for Money
3.8/5
Features
3.9/5
Ease of Use
4.3/5
Customer Support
4.1/5

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Showing 5 reviews of 40
Lacey
Lacey
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Really picks up my slack!

Reviewed on 2023/02/21

Pros

I just love that it takes care of so much for me, where I lack. It helps me stay engaged and maintain a face in the crowd!

Cons

Nothing yet that I have to say about them.

Paul
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Crowdfire Delivers!

Reviewed on 2023/12/06

Pros

Easy to use.
Seems to be the one that really produces results.
Recognizable.

Cons

There's really nothing I don't like about Crowdfire.

Rick
Rick
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 4.0 /10

Solid but unspectacular social media management

Reviewed on 2018/11/12

All in all Crowdfire doesn't distinguish itself with its offering. The dashboard is clean but not...

All in all Crowdfire doesn't distinguish itself with its offering. The dashboard is clean but not organized well. There are better services and tools. The price is right at the moment though.

Pros

I went looking for a SaaS to schedule social media posts specifically but ended up testing out all of Crowdfire's features. A Chrome extension is essential as far as I'm concerned and Crowdfire's is pretty good.

When you find something online you want to share, click the toolbar icon and an overlay appears allowing you to post to various social networks, including Pinterest. It works, although there are sometimes issues with the extension grabbing post images.

The web dashboard has most of what you might expect from a social media management plan. That includes monitoring of mentions, monitoring of new followers and unfollowers, clicks on posts.

Crowdfire also helps you curate content, both posts and images. You can also connect RSS feeds and your own blogs.

Cons

There are number of quirks and features that fall short.

The overlay for the Chrome extension requires at least three clicks to choose a social network and then choose a time to post. There's no queue in the free tier as there is in every other tool I've tried.

If you change your mind, it's not immediately apparent how to remove the post from a particular network. You have to add another post, even if you don't want to post there, untick the checkbox in the resulting popup and then click done. Not ideal to say the least.

There's no preview of what will post in the extension overlay, so whether or not the extension succeeded in grabbing an image can only be confirmed after the post was shared.

The suggested content so far has not been very helpful and the suggested images weren't relevant at all. Fairly useless features really. Content Gems is better but a pro should do her own research and use a feed reader to curate manually. I have yet to find an automated curation tool that works very well.

The dashboard is clean but confusing in how features are organized: There's leftside navigation and also top menu navigation with completely different features and terms. Certain terms are unclear as to what they mean in context. The Manage menu item, for instance, is the third term in the top menu and is where you'll find 11 different features basic to social media management. I kept forgetting that that's where they were located.

Doreen
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Crowdfire review

Reviewed on 2023/03/27

Creating brand postsSchedule posts on your social media platforms.

Creating brand postsSchedule posts on your social media platforms.

Pros

Crowdfire allows you to create brand posts and schedule them to post automatically later at the set/scheduled time.You can customize brands to be posted on all your social media channels than creating an individual post for each platform.

Cons

I like all the applications functionalities.

Megan
Megan
Overall rating
  • Industry: Media Production
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Crowdfire helps run social media smoothly

Reviewed on 2022/10/25

Overall my experience with Crowdfire was good. It is easy to use. When I was using it I had a...

Overall my experience with Crowdfire was good. It is easy to use. When I was using it I had a discount code which was great, without it I probably would have switched sooner.

Pros

I like the app most of all, it meant I could run my social media from my hand in just a few taps. The outlay of the app is attractive and easy to use too. Overall its a good tool for managing your social media accounts.

Cons

There was some key features that have been taken away (I believe due to the social media platforms rules not because Crowdfire wanted to,) this was a shame for me and ultimately I decided to switch to another tool.

Showing 5 reviews of 40 Read all reviews

Crowdfire FAQs

Below are some frequently asked questions for Crowdfire.

Crowdfire offers the following pricing plans:

  • Starting from: US$9.99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Crowdfire has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Crowdfire supports the following languages:

English

Crowdfire supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Crowdfire has

We do not have any information about what support options Crowdfire has

Related categories

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