Shiftbase
About Shiftbase
Shiftbase is a cloud-based workforce management tool designed to help businesses streamline employee schedules, time-tracking, and human resources operations. Organizations can record work hours by schedule, mobile app, or on-site attendance management systems.
Shiftbase allows enterprises to manage employee costs, schedule tracking, absence, overtime, and more via a unified portal. it includes a centralized dashboard, which lets administrators display the current schedules and attendance of all the shift managers in real-time.
Shiftbase is equipped with a scheduling tool that enables users to create and publish employee shifts and change rosters. It also supports integration with various third-party applications.
Key benefits of Shiftbase
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Reviews
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- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Scheduling Solution from an Employee's perspective
Reviewed on 2024/10/16
My overall experience I'd say is very satisfactory, I've never had any issues or technical bugs for...
My overall experience I'd say is very satisfactory, I've never had any issues or technical bugs for starters and I've never felt the need to look or ask my employer for a different scheduling solution. I find the overall UI quite engaging and believe users ranging from the tech-savy to the old not so skilled would find it easy to use.
Pros
I like how it's very user-friendly at least from the perspective of an employee. It has just the right amount of functionalities to make its usage simple and satisfactory.
Cons
I don't like the mobile application as much as I like the website. Aside from the overall UI, it particularly lacks a functionality which I find to be amazing and time-saving. When specifiying my availability for each week, on the website, you can just copy the availability specified on a previous week for the current week. On the mobile app, this isn't an option from which you can benefit, which makes specifying my availability by phone a considerably time consuming task.
Response from DifferentLab
Thanks for leaving us a review! We hope you're getting the most out of Shiftbase to optimise your workforce management. We appreciate the feedback and we're always looking to get better. I've passed on your feedback to our product team!
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great software!!!! Highly recommend!!!!!
Reviewed on 2024/08/28
My experience with Shiftbase software has been wonderful!!!! This software truly is a life...
My experience with Shiftbase software has been wonderful!!!! This software truly is a life safer!!!!! My overall experience was very positive!!!!!
Pros
I love how accurate and precise the software is when it comes to scheduling. It was very easy to use and beginner-friendly. It is very helpful with keeping the workflow organized.
Cons
I do feel the user experience on the website needs some improvement. Overall, it is a great software to use and I highly recommend it!!!!!
Response from DifferentLab
Thank you for your kind words! We’re glad Shiftbase has been helpful and easy to use. We appreciate your feedback on the user experience and are always looking to improve. Thanks for recommending us!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Shiftbase is customizable & flexible, but easy to use
Reviewed on 2021/08/24
We were looking for a flexibel tool which allows us to experiment with self-rostering & self-plannin...
We were looking for a flexibel tool which allows us to experiment with self-rostering & self-planning. This is all possible with the build-in functions & ability to adjust rights. Now, our whole team is managed on the same platform, so everyone is able to see who's planned in for the day, who's on vacation etc. I hope the app will continue to be refined in the future, and that feedback from customers will be taken into account for the continuous development.
Pros
The deciding factors for me where:
- Flexibility in the assignment of rights to certain groups of users (allows for self-rostering and added flexibility, we use it to add a "flex" group to every team, so everyone can see the roster of another team, without the ability to change something)
- The API: helps in tracking employee parameters without being dependent on manual repporting
- Ease of use: it's always a challenge to launch a group of people into daily use of the app, and the question remains how the new tool will be introduced and explained. I'm glad shiftbase has a knowledge centre, so one can lookup any questions quite easily
Cons
- The presentation of the "team roster" isn't all that useful
- A lack of options for part-time employees, meaning that the planning of off-days has to be managed with the use of availability, which takes time to put in for each and every employee
- Polishing the app: the app is quite useful, but in my opinion it isn't quite as refined as the mean application
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absolutely the best software for The Netherlands
Reviewed on 2020/09/07
Our company has grown considerably and the administration on paper and Excel was no longer...
Our company has grown considerably and the administration on paper and Excel was no longer sufficient.
It now saves 5 hours per month in calculating hours and vacations and planning has become much simpler.
Pros
The program is very clear and easy to understand, especially when compared to other software.
It will take a few hours to master, but it is very user friendly and complete.
The helpdesk in the Netherlands is perfect. They are always directly accessible and you always have the right person on the line.
And everyone knows exactly how everything works and who you are, so within 5 minutes a question is dealt with and a problem solved.
Cons
Switching to this software simply takes time and attention. And you really need to schedule that. You actually have to take 2 full days to do so.
But once everything has been set up, it's absolutely top-notch.
Response from DifferentLab
Hi Gert,
Thank you for the nice review. We get a lot of energy from your enthusiasm! We are looking forward to a beautiful and long-term relationship! :)
^ Bart
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very nice software
Reviewed on 2020/06/30
Pros
A lot of colours to differentiate different users and processes
Very nice work time recalulation with different calulation factors (day/night)
View switchable from own tasks to the rest of the team in one click
Cons
Graphic representation of certain tasks would be nice, for example to see how many operators have done certain taks in a specific timeframe, or other example is to plot the workhours.
Response from DifferentLab
Hi Mateusz,
We are happy that you are so satisfied with our software! Graphically we try to meet all the wishes of our users, so we take your tip with us.
^ Bart
Shiftbase FAQs
Below are some frequently asked questions for Shiftbase.Q. What type of pricing plans does Shiftbase offer?
Shiftbase offers the following pricing plans:
- Starting from: €3.25/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Per active employee
Q. Who are the typical users of Shiftbase?
Shiftbase has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shiftbase support?
Shiftbase supports the following languages:
Dutch, English, French, German, Spanish
Q. Does Shiftbase support mobile devices?
Shiftbase supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Shiftbase integrate with?
Shiftbase integrates with the following applications:
AFAS Software, Customer Loyalty, DATEV Audit, DataFox, Employes, Formitable, Growzer, Guestplan, Hiopos, Loket.nl, Loon, MplusKASSA, Nmbrs, Oneteam, UniTouch, Vectron MobileApp, Webfleet, e-UUR, unTill
Q. What level of support does Shiftbase offer?
Shiftbase offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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