EagleView

Never get push back when using Eagleviews love how easy it is to order and utilize all the information when creating estimates.

Overall experience with Eagleview is they are a great asset to have, very user friendly and very accurate. I save a lot of time using this software.

Using Eagle View to help bid roofing and gutter jobs makes the job better from estimating to ordering product. I've never had an issue with the accuracy of their information.

First of all, [sensitive content hidden] in their customer service was friendly, professional and tried to help us so kudos to her.

We have been using Eagleview to provide us with a shingle report to quote on roofs and have found that the reports consistently underestimate the shingles needed.. We have been ordering their “bid perfect” report. We’re finding that this report consistently under estimates the amount of shingles needed. We had a recent job at a home completed and the basic shingle report (including waste factor) underestimated the shingles needed by 6 squares!

We called Eagle and they told us that had we selected their next step up premium report (costing up to $87), we would have received a much more accurate report. I told them I understood, and could they tell me the shingles that the next step up premium would have yielded for the most recent job that with the bid perfect report under estimating by six squares (including waste factor).

[sensitive content hidden] tried to get the report for us. She reached out to her Sr. representative who said they wouldn’t tell us the shingles that the premium report would have done for the recent job.

I told her that I needed to have documentation that the more expensive report would have guoted the additional six squares in order to continue doing business with them.

She had the Sr. rep escalate and ask their Sr. managers if they would help us as this is a customer service issue and they said no!

So I guess they either don’t have confidence in their reports (I had given them the numbers and address of the project), OR they could care less about their customers.

I’ve already called three of Eagleview’s competitors and they said they are happy to help and are providing me with numbers for their basic and premium reports for our recent projects to check them. And BONUS, they are all way cheaper than Eagleview so I’m really glad this happened.

Deborah Burris
Sales and Marketing

OVERALL I RATE EAGLEVIEW A+. I CAN GET A CALL FOR AN ESTIMATE THAT IS 2-4 HOURS AWAY AND I CAN EASILY REQUEST AN EAGLEVIEW AND HAVE THE MEASUREMENTS QUICKLY AND PROVIDE AN ESTIMATE TIMELY