eG Enterprise

IT infrastructure health & performance monitoring software

About eG Enterprise

eG Enterprise is a performance management solution which combines agent-based and agentless monitoring across physical, virtual, cloud, and hybrid IT environments. The eG Universal Monitor supports monitoring of 10+ operating systems, 20+ storage devices, 10+ virtualization platforms, and more than 180 applications.

eG Universal Monitor uses embedded domain expertise to provide performance monitoring insights into business transactions, end-user experience, applications, and supporting infrastructure, whether physical, virtual, or cloud. Baselines are automatically set for all metrics collected by eG Enterprise, without users needing to manually set thousands of thresholds. Multiple threshold levels enable problem escalation, and deviations trigger automatic alerts to notify users before user experience is impacted.

eG Enterprise’s root cause diagnosis technology discovers dependencies between applications, virtual machines, and physical machines to correlate performance alerts across tiers and automatically identify where the root cause of each problem is. Users can create real-time dashboards with personalized views for individual stakeholders, and a range of pre-built and custom reports can be generated.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Images

Cross-application transaction flows can be visualized with eG Enterprise
eG Enterprise provides visualizations of network topologies
Issues affecting end user experience can be investigated
Color-coding in eG Enterprise provides users with information at a glance
Custom dashboards can be created in eG Enterprise for different stakeholders
View 6 more
eG Enterprise video
eG Enterprise screenshot: Cross-application transaction flows can be visualized with eG Enterprise eG Enterprise screenshot: eG Enterprise provides visualizations of network topologies eG Enterprise screenshot: Issues affecting end user experience can be investigated eG Enterprise screenshot: Color-coding in eG Enterprise provides users with information at a glance eG Enterprise screenshot: Custom dashboards can be created in eG Enterprise for different stakeholders

Features

Total features of eG Enterprise: 25

  • Access Controls/Permissions
  • Alerts / Escalation
  • Alerts/Notifications
  • Baseline Manager
  • Capacity Management
  • Customizable Reports
  • Dashboard Creation
  • Data Visualization
  • Diagnostic Tools
  • Forecasting
  • Full Transaction Diagnostics
  • Historical Trend Analysis
  • Issue Auditing
  • Monitoring
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Resource Management
  • Root Cause Analysis
  • Server Monitoring
  • Trace individual transactions

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Reviews

Overall rating

4,5 /5
(2)
Value for Money
4,5/5
Features
5/5
Ease of Use
3,5/5
Customer Support
5/5

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Showing 5 reviews of 2
Phil W.
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product though needs to add features which allow admins to disable them if required

Reviewed on 2019/03/11

Good overall
certainly gives us good insight into our environment - but i would add that some...

Good overall
certainly gives us good insight into our environment - but i would add that some things are missing

Pros

Its comprehensive and covers a broad range of technologies, certainly in terms of out environment

Cons

it can become unwieldy and i would say that it requires a greater amount of time to tweak, though this is due to the comprehensive coverage of the different technology stacks
i would also say (and this is a personal gripe)
i wanted a specific metric included for HYper V. After talking to someone within EG it was mentioned that this particular feature would not be introduced due to the nature of the feature (perhaps it was due to it causing a performance hit to the EG infrastructure) i would have liked this functionality included as it was part of the Hyper V perfmon counters and would have allowed us to manage our environment better.
I would also suggest that EG should include ALL functionality and give the Admin the ability to disable (put the onus on the admin but highlight that it may not be fully supported) again a personal gripe

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great monitoring software

Reviewed on 2019/03/11

We are able to really stay on top of the servers on our network. Whether is an application server,...

We are able to really stay on top of the servers on our network. Whether is an application server, RabbitMQ or DB2. eG can provide lots of insights in to the help of our servers

Pros

The software can really dive in to give you a good feel of what is going on in your environment. Really helpful for receiving notifications for when there is a problem.

Cons

There are some times that we have missed a notification here and there but support has been very helpful in figuring out what went wrong. There is so much that can be done with this software that it can become a bit overwhelming during configurations

eG Enterprise FAQs

Below are some frequently asked questions for eG Enterprise.

eG Enterprise offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription
  • Free Trial: Available

Perpetual License (on-premise) - starting from $10000; pricing based on configuration. Subscription (on-premise) - from $300/month, depending on scale and configuration. SaaS (cloud deployed) - contact eG Innovations for a quote. Audit Service (on premise or cloud) - contact eG Innovations for a quote.

We do not have any information about eG Enterprise features

eG Enterprise has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

eG Enterprise supports the following languages:

English

eG Enterprise supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

eG Enterprise integrates with the following applications:

HipChat, JIRA Service Management, Jira, ManageEngine ServiceDesk Plus, OpsGenie, PagerDuty, ServiceNow, Slack

eG Enterprise offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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