eG Enterprise

IT infrastructure health & performance monitoring software

4,5 /5 (2 reviews) Write a Review!

eG Enterprise Overview

What is eG Enterprise?

eG Enterprise is a performance management solution which combines agent-based and agentless monitoring across physical, virtual, cloud, and hybrid IT environments. The eG Universal Monitor supports monitoring of 10+ operating systems, 20+ storage devices, 10+ virtualization platforms, and more than 180 applications.

eG Universal Monitor uses embedded domain expertise to provide performance monitoring insights into business transactions, end-user experience, applications, and supporting infrastructure, whether physical, virtual, or cloud. Baselines are automatically set for all metrics collected by eG Enterprise, without users needing to manually set thousands of thresholds. Multiple threshold levels enable problem escalation, and deviations trigger automatic alerts to notify users before user experience is impacted.

eG Enterprise’s root cause diagnosis technology discovers dependencies between applications, virtual machines, and physical machines to correlate performance alerts across tiers and automatically identify where the root cause of each problem is. Users can create real-time dashboards with personalized views for individual stakeholders, and a range of pre-built and custom reports can be generated.

eG Enterprise Overview

Pricing

Starting from
US$300,00/month

Pricing options

Free Trial
Subscription
Value for money

Perpetual License (on-premise) - starting from $10000; pricing based on configuration.
Subscription (on-premise) - from $300/month, depending on scale and configuration.
SaaS (cloud deployed) - contact eG Innovations for a quote.
Audit Service (on premise or cloud) - contact eG Innovations for a quote.


eG Enterprise Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Cross-application transaction flows can be visualized with eG Enterprise
eG Enterprise provides visualizations of network topologies
Issues affecting end user experience can be investigated
Color-coding in eG Enterprise provides users with information at a glance
Custom dashboards can be created in eG Enterprise for different stakeholders
eG Enterprise video eG Enterprise screenshot: Cross-application transaction flows can be visualized with eG Enterprise eG Enterprise screenshot: eG Enterprise provides visualizations of network topologies eG Enterprise screenshot: Issues affecting end user experience can be investigated eG Enterprise screenshot: Color-coding in eG Enterprise provides users with information at a glance eG Enterprise screenshot: Custom dashboards can be created in eG Enterprise for different stakeholders

eG Enterprise Reviews

eG Enterprise Reviews

Overall rating
4,5
/
5
Excellent
1

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,5
Features
5
Ease of Use
3,5
Customer Support
5
100% recommended this app
Phil W.

Good product though needs to add features which allow admins to disable them if required

Good overall
certainly gives us good insight into our environment - but i would add that some things are missing


Verified Reviewer

Great monitoring software

We are able to really stay on top of the servers on our network. Whether is an application server, RabbitMQ or DB2. eG can provide lots of insights in to the help of our servers


Phil W.
Industry: Computer & Network Security
Company size: 51-200 Employees

Good product though needs to add features which allow admins to disable them if required

Used Daily for 6-12 months
Reviewed on 2019/03/11
Review Source: Capterra

Good overall
certainly gives us good insight into our environment - but i would add that some things are missing

Pros

Its comprehensive and covers a broad range of technologies, certainly in terms of out environment

Cons

it can become unwieldy and i would say that it requires a greater amount of time to tweak, though this is due to the comprehensive coverage of the different technology stacks
i would also say (and this is a personal gripe)
i wanted a specific metric included for HYper V. After talking to someone within EG it was mentioned that this particular feature would not be introduced due to the nature of the feature (perhaps it was due to it causing a performance hit to the EG infrastructure) i would have liked this functionality included as it was part of the Hyper V perfmon counters and would have allowed us to manage our environment better.
I would also suggest that EG should include ALL functionality and give the Admin the ability to disable (put the onus on the admin but highlight that it may not be fully supported) again a personal gripe

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 11-50 Employees

Great monitoring software

Used Daily for 2+ years
Reviewed on 2019/03/11
Review Source: Capterra

We are able to really stay on top of the servers on our network. Whether is an application server, RabbitMQ or DB2. eG can provide lots of insights in to the help of our servers

Pros

The software can really dive in to give you a good feel of what is going on in your environment. Really helpful for receiving notifications for when there is a problem.

Cons

There are some times that we have missed a notification here and there but support has been very helpful in figuring out what went wrong. There is so much that can be done with this software that it can become a bit overwhelming during configurations

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,5/10
Based on 2 user ratings
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eG Enterprise Pricing

eG Enterprise Pricing

Starting from
US$300,00/month
Free Trial
Subscription
Value for money

Perpetual License (on-premise) - starting from $10000; pricing based on configuration.
Subscription (on-premise) - from $300/month, depending on scale and configuration.
SaaS (cloud deployed) - contact eG Innovations for a quote.
Audit Service (on premise or cloud) - contact eG Innovations for a quote.

Perpetual License (on-premise) - starting from $10000; pricing based on configuration.
Subscription (on-premise) - from $300/month, depending on scale and configuration.
SaaS (cloud deployed) - contact eG Innovations for a quote.
Audit Service (on premise or cloud) - contact eG Innovations for a quote.

Value for Money
4,5/5
Based on 2 user ratings
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eG Enterprise Features

eG Enterprise Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
5/5
Based on 2 user ratings
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Categories

eG Enterprise FAQs

eG Enterprise FAQs

Below are some frequently asked questions for eG Enterprise.

Q. What type of pricing plans does eG Enterprise offer?

eG Enterprise offers the following pricing plans:

Starting from: US$300,00/month

Pricing model: Subscription

Free Trial: Available

Perpetual License (on-premise) - starting from $10000; pricing based on configuration. Subscription (on-premise) - from $300/month, depending on scale and configuration. SaaS (cloud deployed) - contact eG Innovations for a quote. Audit Service (on premise or cloud) - contact eG Innovations for a quote.

Q. What are the main features of eG Enterprise?

We do not have any information about eG Enterprise features

Q. Who are the typical users of eG Enterprise?

eG Enterprise has the following typical customers:

Small Business, Mid Size Business

Q. What languages does eG Enterprise support?

eG Enterprise supports the following languages:

English

Q. What type of pricing plans does eG Enterprise offer?

eG Enterprise has the following pricing plans:

Subscription

Q. Does eG Enterprise support mobile devices?

eG Enterprise supports the following devices:

Android, iPhone, iPad

Q. What other apps does eG Enterprise integrate with?

eG Enterprise integrates with the following applications:

Jira, Jira Service Management, ManageEngine ServiceDesk Plus, Opsgenie, PagerDuty, ServiceNow, Slack

Q. What level of support does eG Enterprise offer?

eG Enterprise offers the following support options:

Online Support, Phone Support