Xplor Recreation

Business management software for recreation and martial arts

About Xplor Recreation

Xplor Recreation is a membership and business management software platform for municipalities, recreation centers, gyms, martial arts schools, yoga studios and more.

Xplor Recreation includes customer relationship management (CRM) functionality to enable users to manage their clients and members, with access to full payment histories, current memberships, and class bookings, and the option to connect profiles of related contacts or families, duplicating shared information like addresses and phone numbers.

Automatic payment processing allows Xplor Recreation to collect member payments, which are then posted to the integrated bookkeeping app. Users are notified of missed payments, and members are automatically re-billed for any payments which have failed or been missed. The included point of sale (POS) enables users to increase their revenue by selling additional merchandise, and assists with inventory control and purchase history management.

Xplor Recreation supports multi-location businesses, with all teams able to utilize the software from a single interface, with each location able to independently customize permissions and reporting. Voice (US & Canada) and text (US only) broadcasting is also available for important announcements, such as last-minute rescheduling, reminders to bring certain items, and more.


Key benefits of Xplor Recreation

With just a few clicks, your staff can create session-based and time-based memberships. Manage families, multiple memberships, related contacts and more.

Make your facility booking and scheduling quick and painless. Xplor Recreation booking takes care of conflict and contract management, recurring bookings, equipment and rental inventory, capacity management and more.

Book courses, private lessons, drop-in and flexible registrations online or onsite. Our systems accommodate the demanding needs of different departments.

Sell any type of product, service or event with cutting-edge features for inventory and sales automation. Track purchase orders and print inventory sheets. Boost sales through promotions, gift cards and early-bird registrations.

Xplor Recreation’s integrated reporting engine enables you to create, customize and run any report at any time. Create and schedule custom financial, attendance, utilization, marketing and forecasting reports all from the same interface.

Increase signups and enrollments using loyalty and referral programs. Watch your community grow using our simple and customizable landing pages, lead capture forms and fully-functional email solution.

Members can sign up for classes online from any device, anywhere without the effort or delay of contacting your staff. Fill your classes by allowing your members to book and pay on their terms.


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Not sure about Xplor Recreation? Compare with a popular alternative

Xplor Recreation

4,5 (11)
VS.
Highly reviewed

Starting Price

A$100,00
month
US$99,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

99
96

Integrations

3
1

Ease of Use

4,3 (11)
4,1 (128)

Value for Money

4,7 (11)
4,1 (128)

Customer Service

4,3 (11)
4,6 (128)
Green rating bars show the winning product based on the average rating and number of reviews.

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4,4
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RecDesk

4,6
#2 Alternative to Xplor Recreation
RecDesk is cloud-based recreation management software designed to simplify the way recreation organizations in the US &...

ASAP Systems

3,3
#3 Alternative to Xplor Recreation
ASAP Systems, a California barcode-based Inventory System and Asset Tracking Solutions provider for businesses of all...

Class Manager

4,8
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Reviews

Overall rating

4,5 /5
(11)
Value for Money
4,7/5
Features
4/5
Ease of Use
4,3/5
Customer Support
4,3/5

Already have Xplor Recreation?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 11
John
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Always evolving Product is great

Reviewed on 2023/11/28

Pros

Product is always evolving and improving. They listen to the users and update with new features all the time based on feedback from the users of the products.

Cons

I would like to see more customization options in the reporting features.

Alternatives Considered

RecTrac

Reasons for Choosing Xplor Recreation

Class was bought out by Active Net. We never had good customer service from them and when they wanted to triple our annual fee and assumed we would just go along, we looked elsewhere.

Switched From

ACTIVENet

Reasons for Switching to Xplor Recreation

We really liked the constant updates and upgrades were part of the annual fee and not an additional fee each time a new release is available.
Andre
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's a great Recreation management software

Reviewed on 2023/12/20

Pros

The ability to customize a large portion of the software. You can make adjustments to behaviors and user interface objects on the staff side to adopt it better for your organization requirements. Also, the ease of having contracts sent and signed by the customer and automatically saving to the customer account is huge for us.

Cons

That customers cannot select recurring dates for rental requests. Facility rentals are paramount for our Department and we work with several athletic organizations on a repeat basis. Since the customer cannot submit requests for recurring rentals within the same request, it makes it very difficult for our staff to complete large contracts.

Alternatives Considered

SmartRec and RecDesk

Reasons for Switching to Xplor Recreation

Gatekickers, class check-ins, contract/document management, online rental requests, customization, online activity widgets embedding into organization website.
Michelle
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

It’s good - hope it gets better

Reviewed on 2023/11/25

Pros

I like that we can have registration online

Cons

Tracking transactions. The fact when you amend a contract the transactions aren’t amended the whole contract is put back to account credit and then a new transaction schedule is setup.

Matthew
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good all around system, be sure it fits your needs

Reviewed on 2023/11/27

Overall Xplor deals with day to day items very cleanly and easily. Unfortunately there can be...

Overall Xplor deals with day to day items very cleanly and easily. Unfortunately there can be problems with reporting and flexibility. It is also challenging to keep up with changes and testing those changes.

Pros

Xplor recreation is very easy for new staff to pickup, makes doing training fairly easy.

Customers can navigate website.

Building widgets is easy allowing for ease of marketing.

General registration, single day programs, and facility online booking are all straightforward

Online help tool has a lot of information

custom fields and objects allow you to record any extra data, create views and add features

Cons

Reporting on some fields is very challenging because the objects aren't connected either to each other of the field isn't reportable.

Edge cases can be tough to deal with since the system doesn't have a ton of flexibility. Examples include unable to uncancel an event, unable to book a program to occur twice in one day, refunds with multiple cancelled days take a lot of work.

online help tool is sometimes vauge

Alternatives Considered

RecTrac

Reasons for Choosing Xplor Recreation

Old system only did registration and we needed point of sale and facility booking

Switched From

ASAP Systems

Reasons for Switching to Xplor Recreation

Custom fields was a must for us with our erp system
Nate
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

New User

Reviewed on 2023/11/27

We are extremely satisfied with our overall experience with the product and the staff that we have...

We are extremely satisfied with our overall experience with the product and the staff that we have worked with during the year-long configuration process. As our agency becomes more comfortable with Xplor, we are looking forward to utilizing more of the functions available to us as we are ready to implement those. I'd recommend Xplor to other Parks and Recreation agencies.

Pros

The staff has been absolutely amazing to work with and I could not be happier with our experience working with [sensitive content hidden]. We have utilized the same operating system for over 30 years so this has been a dramatic change for our agency and we are very happy with the customer-friendly functions of Xplor. The appearance and functionality are outstanding.

Xplor staff are very responsive to any issues we have had and they take the time to make you feel like more than just another business account. We are already looking forward to the new services coming in future months and thus far, we have been extremely happy with our transition. Our customer and staff feedback have been overwhelmingly positive.

Cons

We would like to see Xplor develop a Sports/League Management module as an add-on. Currently we are utilizing Team Snap in addition to Xplor to support all of our sports management and scheduling needs. Sports is a large and very important group that we serve and we would certainly look into any products from Xplor that address those needs.

Showing 5 reviews of 11 Read all reviews

Xplor Recreation FAQs

Below are some frequently asked questions for Xplor Recreation.

Xplor Recreation offers the following pricing plans:

  • Starting from: A$100,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Xplor Recreation has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Xplor Recreation supports the following languages:

English

Xplor Recreation supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Xplor Recreation integrates with the following applications:

Google Analytics 360, PayPal, Paysafe

Xplor Recreation offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Xplor Recreation.