---
description: Learn how Gigwell can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Gigwell Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [Gigwell](/software/2060090/gigwell)

# Gigwell

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> Gigwell is a cloud-based booking management software, designed to help marketing, event management, media production, artist management, and other entertainment sectors, streamline reservations, payment processing, sales tracking, and more. It helps event managers track booking status, view upcoming events, access agent details, and manage artists’ profiles from a centralized platform.
> 
> Verdict: Rated **4.5/5** by 98 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 98 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gigwell
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$33,00
- **Pricing model**: Flat Rate
- **Pricing Details**: Pricing ranges between $33-$399 per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Billing Portal
- Booking Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customizable Branding
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Document Management
- Electronic Payments
- Email Management
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing

## Integrations (9 total)

- Apple Pay
- Dropbox Sign
- Facebook Business Suite
- GCalToolkit
- Genius Sheets
- Google Calendar
- Google Maps
- PayPal
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software)

## Related Categories

- [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software)
- [Event Booking Software](https://www.getapp.za.com/directory/1107/event-booking/software)

## Alternatives

1. [PayPal](https://www.getapp.za.com/software/91263/paypal) — 4.6/5 (26390 reviews)
2. [QuickBooks Online](https://www.getapp.za.com/software/20428/quickbooks-online-edition) — 4.3/5 (8437 reviews)
3. [Abby](https://www.getapp.za.com/software/2062487/abby) — 4.7/5 (604 reviews)
4. [Bookipi](https://www.getapp.za.com/software/2065456/bookipi) — 4.8/5 (176 reviews)
5. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1456 reviews)

## Reviews

### "GigWell" — 4.0/5

> **M. Blaise** | *03 August 2018* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: I love the functions and capability of this software. The staff at Gigwell are 2nd to None. They are extremely helpful and very open to assisting anytime.
> 
> **Cons**: I don't have any complaints at all so far ... Its been great\!
> 
> This is very useful software platform for Agents and Bands. It has tons of capabilities that streamline the booking process and helps me work more efficiently.

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### "Gigwell Review" — 5.0/5

> **Ellen** | *05 January 2023* | Music | Recommendation rating: 8.0/10
> 
> **Pros**: The interface is very clean and easy to navigate. The fact that it is cloud-based software is also a huge plus as it's easy for our remote employees to get set up with. Certain features such as auto ticket count reach out, contract issuing/reminders through Hellosign, the ability to pre-save terms/phrases, infinite filters/data points in searching/creating reports, integration with Google and the artist roster pages are timesavers.  The management/artist view (for non-users) is also very efficient and helpful for our teams that use it.
> 
> **Cons**: The fact that Gigwell Track does not integrate with Gigwell Book is frustrating as it creates extra work. The inability to use multiple currencies in one booking (in the example of US artists playing international dates) requires us to use inefficient work-arounds, and is becoming a larger issue as we increase our number of international bookings. All reports are pulled via CSV, but it would be nice to be able to pull any report, at any time as a pdf with our company logo on it, instead of needing a custom template for every type of report (although the Gigwell team has been helpful with creating these templates for us\!). Finally, there are a couple deal structures that Gigwell does not have a way of accurately inputting in their system.
> 
> Gigwell has been very prompt with their customer service, and in working with us to create new features that meet our needs. \[SENSITIVE CONTENT\] is the best\!

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### "Review of Gigwell" — 3.0/5

> **Joe** | *05 January 2023* | Music | Recommendation rating: 5.0/10
> 
> **Pros**: The flow of contract creation, editing, and sending is very intuitive.  If the deal is straightforward I could have a contract put through in 2-3 minutes.  I also like the variance of features offered and mostly in on place (though I think having the three different buckets is rather obtuse); I only lament I don't have the time enough to use them more.
> 
> **Cons**: As mentioned above, when the deals are exceptionally straightforward there aren't significant issues (aside from payments taking a while to clear).  The issues start when the deals get more complicated and then the process becomes quite trying.

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### "Sole Proprietor Agency User" — 5.0/5

> **Karen** | *28 December 2022* | Performing Arts | Recommendation rating: 8.0/10
> 
> **Pros**: Gigwell has stood out from the beginning for its support. Love the staff\! I get responses immediately if something is not working, and they pay attention to my requests for improvements to the product, if it's viable to implement.
> 
> **Cons**: Noted above -- would prefer a few more "Roles" feature (Community Engagement, Executive Director). would prefer a date-delineated notepad that augments the Notes feature in Contact files.On itineraries, would like to see "Activities" separated out from "Ground Transportation". My artists often do school visits, or other community engagement, and it muddies the Itinerary to have that grouped with car rentals, etc.
> 
> Excellent. Staff is terrific in responding to issues and fielding questions. System is easy to use. My issues noted above that would help me streamline for my business.

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### "Gigwell: the Solution for Booking Agencies" — 4.0/5

> **Madison** | *23 December 2022* | Music | Recommendation rating: 7.0/10
> 
> **Pros**: Gigwell is definitely the right place to go if you are a company that represents touring talent of any kind and in need of a streamlined resource to manage/organize all of your contracts, connect calendars with artists, and more. I like that it was built for businesses like ours, and for the most part, is comprehensive in terms of functionality for us to execute and organize our work between clients and talent.
> 
> **Cons**: There is a big learning curve in training on this software partly due to updates being regularly made (which is a positive, but it's not always clear what updates were made and how they will impact your immediate use of the platform). Also, the payment processing aspect is a huge challenge for us. We transitioned to Gigwell in order to streamline as much of our business operations as possible, including directing clients to make payments there, however Gigwell charges percentage based fees on TOP of the processing fees, that go straight to them and are incurred by your clients. We have a bit of a moral issue with that as it feels like our clients are paying more in order for us to have them use the software, so oftentimes our clients will pay another way to avoid the excessive fees.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2060090/gigwell)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/gigwell/> |
| en-AE | <https://www.getapp.ae/software/2060090/gigwell> |
| en-AU | <https://www.getapp.com.au/software/2060090/gigwell> |
| en-CA | <https://www.getapp.ca/software/2060090/gigwell> |
| en-GB | <https://www.getapp.co.uk/software/2060090/gigwell> |
| en-IE | <https://www.getapp.ie/software/2060090/gigwell> |
| en-NZ | <https://www.getapp.co.nz/software/2060090/gigwell> |
| en-SG | <https://www.getapp.sg/software/2060090/gigwell> |
| en-ZA | <https://www.getapp.za.com/software/2060090/gigwell> |

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