ConnectPOS

About ConnectPOS
ConnectPOS is a cloud-based Magento POS software that was specifically developed for the Omni-Channel retail stores offering users an automated payment solution.
It enables users to run every sale via Magento, sell the same online products, and synchronizes data in real time between physical and online stores, helping create a user-friendly shopping experience for customers. It offers features such as refunds, exchanges, custom sales, out of stock orders, draft orders and more.
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Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Customer Service UX is cumbersome
Reviewed on 2020/12/01
Mixed. I really like the customer support and their willingness to work with you and find solutions...
Mixed. I really like the customer support and their willingness to work with you and find solutions to the issues you face, on the other hand the support requires them to fix things on your end and not theirs which if you have a long line of customers in front of you makes it very difficult to troubleshoot. In addition large catalogs have very specific settings that need to be set in order for it to function.
Pros
THey offer 24/7 customer service with a hotline and a whatsapp group for immediate assistance. In addition, the team is very willing to work with you on customizations if you need and find solutions so your onboarding is a success.
Cons
The interface is broken up to different domains, it's not always easy to find the settings you are looking for and it seems that sometimes settings revert back from what you set them to.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ConnectPOS (Shopify)
Reviewed on 2023/02/23
Love it !!!!!
Love it !!!!!
Pros
Finally a cash register that works on a PC COMPUTER and not a tablet, the app is great, easy
Cons
Not ''easy'' at first to make it work, good thing they have support (I do not like technology also, so was ''slow'' to learn)
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Scam Company posting Fake Reviews
Reviewed on 2023/12/03
Poor. The customer service was quick, but ineffectual. The software was never able to be deployed...
Poor. The customer service was quick, but ineffectual. The software was never able to be deployed after months and months of development. We wasted hundreds of hours trying to make something work.
ConnectPOS stole our money and never provided a functional software package.
Pros
It installed on our tablets and looked great. That's about all the positive notes we can provide.
Cons
It was typically non-functional and very prone to producing errors. This is a big, BIG deal when dealing with customer's money.
Alternatives Considered
Shopify POSReasons for Choosing ConnectPOS
We wanted to utilize WooCommerce on our POS tablets as well as on our website. This never manifested as this is a scam company, so we are back on Shopify and honestly pretty happy with it's POS solution.Switched From
Shopify POSReasons for Switching to ConnectPOS
Wanted to link with our WooCommerce website, but this was not possible.ConnectPOS FAQs
Below are some frequently asked questions for ConnectPOS.Q. What type of pricing plans does ConnectPOS offer?
ConnectPOS offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of ConnectPOS?
ConnectPOS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ConnectPOS support?
We do not have any information about what languages ConnectPOS supports
Q. Does ConnectPOS support mobile devices?
ConnectPOS supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does ConnectPOS integrate with?
We do not have any information about what integrations ConnectPOS has
Q. What level of support does ConnectPOS offer?
ConnectPOS offers the following support options:
Chat
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