---
description: Learn how InTouch can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: InTouch Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/339/lead-management/software) > [InTouch](/software/2060159/intouch-1)

# InTouch

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> InTouch is a cloud-based software that caters to a wide range of businesses across the fitness and health industries, including small to large enterprises. The main functionalities include contact management, email marketing, sales automation, lead tracking and reporting, project management, and more.
> 
> Verdict: Rated **3.8/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 38 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: InTouch Technology
- **Founded**: 2005

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Contact sales at 206-279-3993 for details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Click Tracking
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Forms
- Customizable Templates
- Customization
- Data Import/Export

## Integrations (4 total)

- CSI Spectrum
- Jonas Club Management
- MotionSoft
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.getapp.za.com/directory/339/lead-management/software)

## Related Categories

- [Lead Management Software](https://www.getapp.za.com/directory/339/lead-management/software)
- [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software)
- [Lead Nurturing Software](https://www.getapp.za.com/directory/1679/lead-nurturing/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
2. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
3. [Meritto](https://www.getapp.za.com/software/2056186/comprehensive-admission-suite) — 4.6/5 (616 reviews)
4. [Kylas Sales CRM](https://www.getapp.za.com/software/2052749/kylas) — 4.8/5 (573 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "I like the product and features" — 3.0/5

> **Dax** | *17 May 2017* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: I like the intuitive ease of use and the fact that the entire staff is familiar with the product.
> 
> **Cons**: Not mobile friendly and this has been promised for some time. It doesn't appear to be evolving like some of the competitors.
> 
> Organized lead follow up.

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### "Keeping InTouch" — 5.0/5

> **Matthew** | *28 June 2021* | Management Consulting | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of access to communicate with leads
> 
> **Cons**: The interface seems dated compared to other softwares
> 
> Very good, overall experience. Enjoy using the software and makes work that much easier.

-----

### "For our specific gym only" — 2.0/5

> **Kenny** | *23 June 2021* | Health, Wellness & Fitness | Recommendation rating: 2.0/10
> 
> **Pros**: Interface is easy to access, calendar is clear
> 
> **Cons**: Allow to create duplicate leads with POS, often leads to error page, one lead takes up the whole page if we were to edit it.
> 
> It gets the job done but can be better.

-----

### "InTouch is the best\!\!" — 5.0/5

> **Caitlin** | *28 June 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The product is extremely easy to use\! Each feature does exactly what we need and its simple to navigate which is fantastic when you want to do things in a speedy fashion for your clients\!
> 
> **Cons**: The only issue and its not a huge one, but entering in our schedule in InTouch used to be very simple and now we have to go through an external link to do so and that process is not quick or smooth.
> 
> Overall its amazing\! I would recommend to anyone who is looking for something like this for their business not matter how big or small. Keeps you on track, organized daily and smooth to use.

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### "Just started-Still learning" — 5.0/5

> **Lakisha** | *28 June 2021* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Captures prospect information and helps to engage them right away and consistently AUTOMATICALLY.
> 
> **Cons**: I would like automatic computer notifications when a certain amount of time has passed and calls need to be made. Turn on computer notifications even when I’m not in the system.
> 
> Still new to the product.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2060159/intouch-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/intouch-1/> |
| en-AE | <https://www.getapp.ae/software/2060159/intouch-1> |
| en-AU | <https://www.getapp.com.au/software/2060159/intouch-1> |
| en-CA | <https://www.getapp.ca/software/2060159/intouch-1> |
| en-GB | <https://www.getapp.co.uk/software/2060159/intouch-1> |
| en-IE | <https://www.getapp.ie/software/2060159/intouch-1> |
| en-NZ | <https://www.getapp.co.nz/software/2060159/intouch-1> |
| en-SG | <https://www.getapp.sg/software/2060159/intouch-1> |
| en-ZA | <https://www.getapp.za.com/software/2060159/intouch-1> |

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