Jatheon Archiving Suite

About Jatheon Archiving Suite
Jatheon Cloud is an AWS-based data archiving solution that helps organizations securely store, access, search, and retrieve electronic communication records such as emails, social media posts, calls, text messages, and chats. This platform is essential for compliance audits, ediscovery, open data requests, HR disputes, and business continuity. Jatheon enables seamless data capture from multiple content sources, automates retention policies, monitors communications for potential policy breaches, and streamlines FOIA and ediscovery workflows for greater efficiency.
Jatheon Cloud offers integrations with various third-party applications and services such as Google Drive, Microsoft 365, LDAP, or OKTA.
With advanced search built for extremely large volumes of data, a complete compliance and ediscovery feature set and an innovative approach to retention policies and legal case management, Jatheon Cloud streamlines the search, management and export of business-critical electronic records while providing the highest security on the market. Running on AWS infrastructure, Jatheon Cloud stores enterprise data in accordance with industry’s top security and privacy standards and ensures high levels of data availability and 99.999999999% durability.
Key benefits of Jatheon Archiving Suite
- Retain data from a wide variety of content sources like Facebook, X, Instagram, WhatsApp, WeChat, text messages, calls, Teams, Zoom, Bloomberg, Google Drive and more.
- Create and execute complex searches by using 20+ criteria including Boolean, proximity, wildcard and fuzzy operators. It provides users with more flexibility when performing searches and improves result relevance. Some of the advanced search criteria include email type, attachment, conversation, email direction, notes, tags, message size etc.
- Establish and enforce custom email retention periods with automatic expungement after expiration to ensure proper management of data across its lifecycle and maintain compliance with regulatory requirements.
- Prevent unauthorized access and actions by assigning custom roles to users using 60+ unique permissions.
- Limit archive access to unauthorized personnel through security features like 2FA, role-based access, encryption
- Redact personally identifiable and sensitive information before sharing your searches with third parties.
- Organize and manage your archive through color-coded personal, retention, legal hold, and classification tags.
- 24/7 technical support and monitoring
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Reviews
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- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Jatheon - Simple and easy email archiving
Reviewed on 2020/09/04
Overall, it is a good product. Could move to cloud archiving but with the cost and not having any...
Overall, it is a good product. Could move to cloud archiving but with the cost and not having any issues, I don't have a reason to get rid of it.
Pros
It just works. Low maintenance and I am able to search emails fairly easy.
Cons
The search function could be better. Max export size needs to be increased for when I need to pull a bunch of emails.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, powerful, fast email archiving solution
Reviewed on 2020/04/15
We needed something to automatically archive our emails and only retain them for 5 years that had a...
We needed something to automatically archive our emails and only retain them for 5 years that had a robust search capability. It needed to sync with AD and give users an easy way to search their own archives. It is mostly used, though by our CEO who is looking or certain email subjects and wants to confirm when certain emails are sent. We don't need anything fancy but the restore capabilities are flexible and do everything we need it to do. We have used it to extract various email for litigation and it was easy to extract.
Pros
We purchased Jatheon Email archiver in 2013. I was a little apprehensive because I liked the product and price point but it was not very well known at the time. We use an appliance on-premise but Jatheon seamlessly upgraded me to the next level when I out-grew the old unit. It is so easy to use and It has a lot of flexibility when I do searches. The searches are very fast and I've always been able to find what I needed. Jatheon support has always been responsive when I needed help with a search or configuration change, or to just do a health check on our system. It's been a very good investment for our company and I'd recommend it to any small business.
Cons
The newer appliance is much easier to use than the previous but I have one comment. When logging in to do administrative tasks, the placement of the administrative functions is on the bottom left. Took me forever to realize that. I think I had to put in a call looking for how to get to it then when they told me I felt a little embarrassed. It's more intuitive for me to find a link on a top navigation bar - that's my only complaint.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Email archiving is a snap and the support is fantastic!
Reviewed on 2021/12/09
This has allowed me to know our emails are safely archived in the event we need to deeply search...
This has allowed me to know our emails are safely archived in the event we need to deeply search for a note from several years ago for customer, legal, HR or other issues. I know we are securely sitting not only in o365 for our hosted exchanged, but we are safely back up to AWS as well.
Pros
The easy of deployment into my user environment was insanely simple and effortless. The solution itself is quite powerful and delvers the results blazing fast. The post sale support has been fantastic when I have had a few questions and the follow up is almost instant. Great product and Great people!
Cons
I have nothing bad or down to say at all. The product works as pitched and installed. Great stuff!
Reasons for Switching to Jatheon Archiving Suite
The Jatheon team were super responsive to my request for a quote and order, plus got everything set up and made sure I was well able to use their services. Great crew!- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Jatheon Archiving Suite review
Reviewed on 2022/01/10
Pros
It was very easy to setup the appliance and start archiving emails, the search feature is very easy to use and administration is rather straight forward.
Cons
Their outlook client could use a little bit of refinement in the way you search from the client, not a game stopper and it does work very well.
Alternatives Considered
Barracuda Email Security GatewayReasons for Choosing Jatheon Archiving Suite
Arcmail support was getting very difficult to non existent.Reasons for Switching to Jatheon Archiving Suite
The Jatheon gave us a better level of support and upon our review of the available products it best fit our needs- Industry: Program Development
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jatheon Archiving Suite - An easy solution to get up and running
Reviewed on 2021/03/29
The issue this was bought to resolve was archiving issues for users who have left the company. It...
The issue this was bought to resolve was archiving issues for users who have left the company. It provided a repository to be able to archive all historical employee email data and fit nicely into an archiving process for recent employee departures. Lastly, it provided security needed so persons can only access mailboxes they need to all from a single web page.
Pros
- I can customize it to suit my specific needs
- It was very simple to setup and get started with the help of the support team
- The team provides frequent updates and are open to suggestions to implement feature upgrades that may suit your specific scenario
Cons
- I really have no cons as the software does what I want it to do and then more. If I am being extremely critical, the front end design could be a bit more visually appealing.
Alternatives Considered
MimeCast Email SecurityReasons for Switching to Jatheon Archiving Suite
- Pricing was better for an on-premise solution. - It was a better fit for our specific needs. - The setup and long term maintenance looked to be easier.Jatheon Archiving Suite FAQs
Below are some frequently asked questions for Jatheon Archiving Suite.Q. What type of pricing plans does Jatheon Archiving Suite offer?
Jatheon Archiving Suite offers the following pricing plans:
- Starting from: US$5.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Maximum price is $2.5 per user per month.
Q. Who are the typical users of Jatheon Archiving Suite?
Jatheon Archiving Suite has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jatheon Archiving Suite support?
Jatheon Archiving Suite supports the following languages:
Brazilian Portuguese, English, German, Portuguese
Q. Does Jatheon Archiving Suite support mobile devices?
Jatheon Archiving Suite supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Jatheon Archiving Suite integrate with?
Jatheon Archiving Suite integrates with the following applications:
Microsoft 365, Okta
Q. What level of support does Jatheon Archiving Suite offer?
Jatheon Archiving Suite offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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