Jatheon Archiving Suite

Jatheon Archiving Suite

4.8 (26)
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Data archiving software

About Jatheon Archiving Suite

Jatheon Cloud is an AWS-based data archiving solution that helps organizations securely store, access, search, and retrieve electronic communication records such as emails, social media posts, calls, text messages, and chats. This platform is essential for compliance audits, ediscovery, open data requests, HR disputes, and business continuity. Jatheon enables seamless data capture from multiple content sources, automates retention policies, monitors communications for potential policy breaches, and streamlines FOIA and ediscovery workflows for greater efficiency.

Jatheon Cloud offers integrations with various third-party applications and services such as Google Drive, Microsoft 365, LDAP, or OKTA.

With advanced search built for extremely large volumes of data, a complete compliance and ediscovery feature set and an innovative approach to retention policies and legal case management, Jatheon Cloud streamlines the search, management and export of business-critical electronic records while providing the highest security on the market. Running on AWS infrastructure, Jatheon Cloud stores enterprise data in accordance with industry’s top security and privacy standards and ensures high levels of data availability and 99.999999999% durability.


Key benefits of Jatheon Archiving Suite

- Retain data from a wide variety of content sources like Facebook, X, Instagram, WhatsApp, WeChat, text messages, calls, Teams, Zoom, Bloomberg, Google Drive and more.
- Create and execute complex searches by using 20+ criteria including Boolean, proximity, wildcard and fuzzy operators. It provides users with more flexibility when performing searches and improves result relevance. Some of the advanced search criteria include email type, attachment, conversation, email direction, notes, tags, message size etc.
- Establish and enforce custom email retention periods with automatic expungement after expiration to ensure proper management of data across its lifecycle and maintain compliance with regulatory requirements.
- Prevent unauthorized access and actions by assigning custom roles to users using 60+ unique permissions.
- Limit archive access to unauthorized personnel through security features like 2FA, role-based access, encryption
- Redact personally identifiable and sensitive information before sharing your searches with third parties.
- Organize and manage your archive through color-coded personal, retention, legal hold, and classification tags.
- 24/7 technical support and monitoring


Images

Jatheon Archiving Suite Software - Jatheon Cloud - Advanced Search
Jatheon Archiving Suite Software - Jatheon Cloud - Search Results
Jatheon Archiving Suite Software - Jatheon Cloud - Redaction
Jatheon Archiving Suite Software - Jatheon Cloud - Export Options
Jatheon Archiving Suite Software - Jatheon Cloud - Cases
Jatheon Archiving Suite Software - Jatheon Cloud - Retention Tags
View 6 more
Jatheon Archiving Suite Software - Jatheon Cloud - Advanced Search
Jatheon Archiving Suite Software - Jatheon Cloud - Search Results
Jatheon Archiving Suite Software - Jatheon Cloud - Redaction
Jatheon Archiving Suite Software - Jatheon Cloud - Export Options
Jatheon Archiving Suite Software - Jatheon Cloud - Cases
Jatheon Archiving Suite Software - Jatheon Cloud - Retention Tags

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Reviews

Overall rating

4.8 /5
(26)
Value for Money
4.6/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 26
Brian
Brian
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Jatheon - Simple and easy email archiving

Reviewed on 2020/09/04

Overall, it is a good product. Could move to cloud archiving but with the cost and not having any...

Overall, it is a good product. Could move to cloud archiving but with the cost and not having any issues, I don't have a reason to get rid of it.

Pros

It just works. Low maintenance and I am able to search emails fairly easy.

Cons

The search function could be better. Max export size needs to be increased for when I need to pull a bunch of emails.

Brenda
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, powerful, fast email archiving solution

Reviewed on 2020/04/15

We needed something to automatically archive our emails and only retain them for 5 years that had a...

We needed something to automatically archive our emails and only retain them for 5 years that had a robust search capability. It needed to sync with AD and give users an easy way to search their own archives. It is mostly used, though by our CEO who is looking or certain email subjects and wants to confirm when certain emails are sent. We don't need anything fancy but the restore capabilities are flexible and do everything we need it to do. We have used it to extract various email for litigation and it was easy to extract.

Pros

We purchased Jatheon Email archiver in 2013. I was a little apprehensive because I liked the product and price point but it was not very well known at the time. We use an appliance on-premise but Jatheon seamlessly upgraded me to the next level when I out-grew the old unit. It is so easy to use and It has a lot of flexibility when I do searches. The searches are very fast and I've always been able to find what I needed. Jatheon support has always been responsive when I needed help with a search or configuration change, or to just do a health check on our system. It's been a very good investment for our company and I'd recommend it to any small business.

Cons

The newer appliance is much easier to use than the previous but I have one comment. When logging in to do administrative tasks, the placement of the administrative functions is on the bottom left. Took me forever to realize that. I think I had to put in a call looking for how to get to it then when they told me I felt a little embarrassed. It's more intuitive for me to find a link on a top navigation bar - that's my only complaint.

James
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Email archiving is a snap and the support is fantastic!

Reviewed on 2021/12/09

This has allowed me to know our emails are safely archived in the event we need to deeply search...

This has allowed me to know our emails are safely archived in the event we need to deeply search for a note from several years ago for customer, legal, HR or other issues. I know we are securely sitting not only in o365 for our hosted exchanged, but we are safely back up to AWS as well.

Pros

The easy of deployment into my user environment was insanely simple and effortless. The solution itself is quite powerful and delvers the results blazing fast. The post sale support has been fantastic when I have had a few questions and the follow up is almost instant. Great product and Great people!

Cons

I have nothing bad or down to say at all. The product works as pitched and installed. Great stuff!

Reasons for Switching to Jatheon Archiving Suite

The Jatheon team were super responsive to my request for a quote and order, plus got everything set up and made sure I was well able to use their services. Great crew!
Bill
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Jatheon Archiving Suite review

Reviewed on 2022/01/10

Pros

It was very easy to setup the appliance and start archiving emails, the search feature is very easy to use and administration is rather straight forward.

Cons

Their outlook client could use a little bit of refinement in the way you search from the client, not a game stopper and it does work very well.

Alternatives Considered

Barracuda Email Security Gateway

Reasons for Choosing Jatheon Archiving Suite

Arcmail support was getting very difficult to non existent.

Reasons for Switching to Jatheon Archiving Suite

The Jatheon gave us a better level of support and upon our review of the available products it best fit our needs
Norman
Overall rating
  • Industry: Program Development
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jatheon Archiving Suite - An easy solution to get up and running

Reviewed on 2021/03/29

The issue this was bought to resolve was archiving issues for users who have left the company. It...

The issue this was bought to resolve was archiving issues for users who have left the company. It provided a repository to be able to archive all historical employee email data and fit nicely into an archiving process for recent employee departures. Lastly, it provided security needed so persons can only access mailboxes they need to all from a single web page.

Pros

- I can customize it to suit my specific needs
- It was very simple to setup and get started with the help of the support team
- The team provides frequent updates and are open to suggestions to implement feature upgrades that may suit your specific scenario

Cons

- I really have no cons as the software does what I want it to do and then more. If I am being extremely critical, the front end design could be a bit more visually appealing.

Alternatives Considered

MimeCast Email Security

Reasons for Switching to Jatheon Archiving Suite

- Pricing was better for an on-premise solution. - It was a better fit for our specific needs. - The setup and long term maintenance looked to be easier.
Showing 5 reviews of 26 Read all reviews

Jatheon Archiving Suite FAQs

Below are some frequently asked questions for Jatheon Archiving Suite.

Jatheon Archiving Suite offers the following pricing plans:

  • Starting from: US$5.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Maximum price is $2.5 per user per month.

Jatheon Archiving Suite has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Jatheon Archiving Suite supports the following languages:

Brazilian Portuguese, English, German, Portuguese

Jatheon Archiving Suite supports the following devices:

Android (Mobile), iPhone (Mobile)

Jatheon Archiving Suite integrates with the following applications:

Microsoft 365, Okta

Jatheon Archiving Suite offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jatheon Archiving Suite.