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description: Learn how Jatheon can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Jatheon Reviews, Prices & Ratings | GetApp South Africa 2026
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# Jatheon

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> Jatheon Cloud is an AI-powered data archiving and governance platform built on AWS. It securely captures, stores, searches, and produces communications like email, social, calls, texts, chats, and AI conversations, automating compliance, retention, FOIA, and ediscovery with embedded AI.
> 
> Verdict: Rated **4.8/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Jatheon

\- Retain data from a wide variety of content sources like Facebook, X, Instagram, WhatsApp, WeChat, text messages, calls, Teams, Zoom, Bloomberg, Google Drive, Claude AI, and more.
- Create and execute complex searches using 20+ criteria including Boolean, proximity, wildcard, and fuzzy operators, with advanced predicates like email type, attachment, conversation, direction, notes, tags, and message size for improved result relevance.
- Search across all data sources simultaneously with Unified Search, eliminating silos and reducing time needed to locate records for audits, legal requests, and investigations.
- Establish and enforce custom retention periods with automatic expungement after expiration to ensure proper data lifecycle management and compliance with regulatory requirements.
- Automate FOIA request processing by uploading request documents and auto-generating structured search criteria, reducing backlogs and manual effort under strict statutory deadlines.
- Prevent unauthorized access by assigning custom roles to users using 60+ unique permissions.
- Limit archive access through security features including 2FA, role-based access, and encryption.
- Redact personally identifiable and sensitive information before sharing searches with third parties.
- Organize and manage your archive through color-coded personal, retention, legal hold, and classification tags.
- Monitor employee communications for policy violations with supervision workflows and document review activity for audit purposes.
- Get AI-powered insights through the compliance dashboard, including sentiment analysis trends, email classification statistics, and real-time governance metrics.
- Interact with archived content conversationally using Liya, Jatheon's built-in AI assistant, available across search, review, and case management workflows.
- Archive and search AI platform conversations including Claude, with retroactive data retrieval and full visibility into deleted interactions.
- Export search results, case data, and dashboard snapshots in structured formats for legal proceedings, regulatory responses, and executive reporting.
- 24/7 technical support and monitoring.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 26 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jatheon Technologies
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Contact vendor
for pricing
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, English, French, German, Portuguese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- Backup and Recovery
- Case Management
- Categorisation/Grouping
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Compliance Management

## Integrations (4 total)

- Google Workspace
- LDAP Manager
- Microsoft 365
- Okta

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Social Media Management Tools](https://www.getapp.za.com/directory/927/social-media-management/software)

## Related Categories

- [Social Media Management Tools](https://www.getapp.za.com/directory/927/social-media-management/software)
- [HIPAA Compliance Software](https://www.getapp.za.com/directory/1727/hipaa-compliance/software)
- [Electronic Discovery Software](https://www.getapp.za.com/directory/837/electronic-discovery/software)
- [Policy Management Software](https://www.getapp.za.com/directory/919/policy-management/software)
- [Data Governance Software](https://www.getapp.za.com/directory/473/data-protection/software)

## Alternatives

1. [Aware](https://www.getapp.za.com/software/2056894/aware) — 3.5/5 (4 reviews)
2. [ArcTitan Email Archiving](https://www.getapp.za.com/software/111273/arctitan) — 4.7/5 (20 reviews)
3. [Contentverse](https://www.getapp.za.com/software/2049941/contentverse-1) — 4.1/5 (19 reviews)
4. [OneVault](https://www.getapp.za.com/software/128147/stonescribe) — 5.0/5 (3 reviews)
5. [Onna](https://www.getapp.za.com/software/106867/onna) — 4.6/5 (5 reviews)

## Reviews

### "Jatheon - Simple and easy email archiving" — 4.0/5

> **Brian** | *04 September 2020* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: It just works. Low maintenance and I am able to search emails fairly easy.
> 
> **Cons**: The search function could be better. Max export size needs to be increased for when I need to pull a bunch of emails.
> 
> Overall, it is a good product. Could move to cloud archiving but with the cost and not having any issues, I don't have a reason to get rid of it.

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### "Simple, powerful, fast email archiving solution" — 5.0/5

> **Brenda** | *15 April 2020* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: We purchased Jatheon Email archiver in 2013.  I was a little apprehensive because I liked the product and price point but it was not very well known at the time.  We use an appliance on-premise but Jatheon seamlessly upgraded me to the next level when I out-grew the old unit.  It is so easy to use and It has a lot of flexibility when I do searches.  The searches are very fast and I've always been able to find what I needed.  Jatheon support has always been responsive when I needed help with a search or configuration change, or to just do a health check on our system.  It's been a very good investment for our company and I'd recommend it to any small business.
> 
> **Cons**: The newer appliance is much easier to use than the previous but I have one comment.  When logging in to do administrative tasks, the placement of the administrative functions is on the bottom left.  Took me forever to realize that.  I think I had to put in a call looking for how to get to it then when they told me I felt a little embarrassed.  It's more intuitive for me to find a link on a top navigation bar - that's my only complaint.
> 
> We needed something to automatically archive our emails and only retain them for 5 years that had a robust search capability.  It needed to sync with AD and give users an easy way to search their own archives.  It is mostly used, though by our CEO who is looking or certain email subjects and wants to confirm when certain emails are sent.  We don't need anything fancy but the restore capabilities are flexible and do everything we need it to do.  We have used it to extract various email for litigation and it was easy to extract.

-----

### "Email archiving is a snap and the support is fantastic\!" — 5.0/5

> **James** | *09 December 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The easy of deployment into my user environment was insanely simple and effortless.  The solution itself is quite powerful and delvers the results blazing fast.   The post sale support has been fantastic when I have had a few questions and the follow up is almost instant.   Great product and Great people\!
> 
> **Cons**: I have nothing bad or down to say at all.  The product works as pitched and installed.  Great stuff\!
> 
> This has allowed me to know our emails are safely archived in the event we need to deeply search for a note from several years ago for customer, legal, HR or other issues.  I know we are securely sitting not only in o365 for our hosted exchanged, but we are safely back up to AWS as well.

-----

### "Jatheon Archiving Suite review" — 5.0/5

> **Bill** | *10 January 2022* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: It was very easy to setup the appliance and start archiving emails,  the search feature is very easy to use and administration is rather straight forward.
> 
> **Cons**: Their outlook client could use a little bit of refinement in the way you search from the client, not a game stopper and it does work very well.

-----

### "Jatheon Archiving Suite - An easy solution to get up and running" — 4.0/5

> **Norman** | *29 March 2021* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: - I can customize it to suit my specific needs
- It was very simple to setup and get started with the help of the support team
- The team provides frequent updates and are open to suggestions to implement feature upgrades that may suit your specific scenario
> 
> **Cons**: - I really have no cons as the software does what I want it to do and then more.  If I am being extremely critical, the front end design could be a bit more visually appealing.
> 
> The issue this was bought to resolve was archiving issues for users who have left the company.  It provided a repository to be able to archive all historical employee email data and fit nicely into an archiving process for recent employee departures.  Lastly, it provided security needed so persons can only access mailboxes they need to all from a single web page.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/jatheon-archiving-suite/> |
| en-AE | <https://www.getapp.ae/software/2060163/jatheon-archiving-suite> |
| en-AU | <https://www.getapp.com.au/software/2060163/jatheon-archiving-suite> |
| en-CA | <https://www.getapp.ca/software/2060163/jatheon-archiving-suite> |
| en-GB | <https://www.getapp.co.uk/software/2060163/jatheon-archiving-suite> |
| en-IE | <https://www.getapp.ie/software/2060163/jatheon-archiving-suite> |
| en-NZ | <https://www.getapp.co.nz/software/2060163/jatheon-archiving-suite> |
| en-SG | <https://www.getapp.sg/software/2060163/jatheon-archiving-suite> |
| en-ZA | <https://www.getapp.za.com/software/2060163/jatheon-archiving-suite> |

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