inspHire

About inspHire
inspHire is a cloud-based rental management software that helps small to large businesses handle purchase orders, track physical assets, scan equipment, and monitor stock levels from a unified platform. It lets staff members access customer accounts, view contract terms, create as well as send invoices to clients via email, manage suppliers, and automate inspections.
Managers can utilize inspHire’s OnRent functionality to track active or canceled rental orders, create agreements, access returned orders, schedule teams’ activities, and categorize products based on rental status. Team members can use the mobile application to allocate equipment, manage logistics, capture customer signatures on documents, receive real-time order status updates, and schedule equipment for service repairs. It also enables staff members to monitor product availability, track deliveries, generate timesheets, visualize upcoming tasks, and streamline payroll processes.
inspHire helps employees verify operator qualifications, collect payments, monitor sales analytics, and schedule order pickups. It offers an API, which facilitates integration with several third-party applications, including QuickBooks, Sage, Trackunit, Google Maps, Xero, SAP, Oracle, NetSuite, ConTrack, and Mailchimp.
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Reviews
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- Industry: Construction
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software and an Excellent Team
Reviewed on 2022/02/25
Since we moved to InspHire, the invoicing and asset management of hiring our plant equipment has...
Since we moved to InspHire, the invoicing and asset management of hiring our plant equipment has become so much easier.
The system is intuitive and user friendly and allows us to effectively manage the user permissions in-house via the admin portal.
This is all backed up by a great customer support team and projects team always on hand to help and assist with any issues that crop up
Pros
An excellent system that we use to manage the hiring and off-hiring of our plant equipment over hundreds of sites across the UK
The ability to integrate with Oracle R12 to simplify invoicing and asset management is the star of the show, as it allows us to automate tasks that would take hours of time to carry out manually
The InspHire support team are also hard working and customer focussed and are always on hand to work with us to customise the system to our needs.
Cons
We've not really found any negatives to the software, other than importing multiple new assets to the system when we take on a new contract was initially very slow. But, after working with the InspHire Projects team, a solution was found to create batch imports via SQL, which removed this issue.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Easy to use Hire Software
Reviewed on 2023/05/12
Insphire has served us well for over 10 years, needs a bit of modernising now but otherwise great...
Insphire has served us well for over 10 years, needs a bit of modernising now but otherwise great software.
Pros
Easy to use and user friendly. Good for purchasing and stock control and hire. Served us well for sales also, just missing a decent back order option.
Cons
Main restriction for us has been the fact that we cannot access it online. Particularly through Covid this proved quite frustrating. I think it is possible with an add on but quite an upheaval and extra cost so we didn't go with this option.
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Slow, Awkward and buggy
Reviewed on 2023/09/25
The accounts department is the only part of the software that is more useful than the software we...
The accounts department is the only part of the software that is more useful than the software we used previously as inspHire works with Sage Accounts
Pros
The search feature is quite good when searching for parts
Cons
The speed is attrocious, the reliability is ridiculus and overall I have used better functioning beta versions of software than this
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
7 years of using insphire in review
Reviewed on 2022/02/16
First few years were great, but since they were bought out service levels have just dropped through...
First few years were great, but since they were bought out service levels have just dropped through the floor. It's still a good product, but without basic bug fixing it's now a ticking timebomb. Processes we automated 5 years ago to save time have had to go back to manual because of problems with the software
Pros
Good contract management, very flexible and customizable. Resource and stock management have only improved over the years.
Cons
In 2018 Insphire was purchased by Kerridge Commercial Systems who over the next 12 months slashed the customer support and development team. Technical support is now frankly pathetic with critical issues taking months to resolve, compared to days in 2017. Fixes &New features documents with major releases used to be on the order of 120 pages of details, the latest versions have been more like 30 pages. I've not seen anything significantly added now in over 2 years, with long standing bugs known for the same length of time remain unfixed. I can only assume they are intentionally running it into the ground as their new parent company has their own rental software
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
InspHire Has It Covered
Reviewed on 2016/12/13
The InspHire software has enabled our business to easily track equipment on hire and stock sold,...
The InspHire software has enabled our business to easily track equipment on hire and stock sold, and keep on top of our maintenance system, therefore, reducing man hours spent completing and reviewing paperwork, and ensuring Sales Invoices for equipment hires and sales can be submitted to our clients in a timely manner, which, in turn, assists with cash flow.
Pros
The Invoice Run Preview Reports are easy to understand, even for non-users of the InspHire software, and the invoicing process is quick and efficient.
Cons
On occasions, the Reports produced by the InspHire software are not always sufficient for our business/clients, and any extra Reports required need to be tailored by the Technical Support Team.....at a cost!!!
Response from inspHire
Hi Nicole,
Thanks for the great feedback we are really pleased your business is realising great benefits from inspHire.
inspHire comes with over 70 standard and powerful reports, we understand that many of our customers can require changes to the default report layouts or sometimes need completely bespoke reports creating and this is an additional service that we provide, if they need to be changed to meet the individual business requirements. The possibilities are endless when it comes to the capabilities of inspHire's reporting.
Many thanks, inspHire.
inspHire FAQs
Below are some frequently asked questions for inspHire.Q. What type of pricing plans does inspHire offer?
inspHire offers the following pricing plans:
- Free Trial: Available
Q. Who are the typical users of inspHire?
inspHire has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does inspHire support?
inspHire supports the following languages:
Dutch, English, French, German, Polish, Spanish
Q. Does inspHire support mobile devices?
inspHire supports the following devices:
Android (Mobile)
Q. What other apps does inspHire integrate with?
inspHire integrates with the following applications:
AFAS Software, AFD Software, Causeway, CyberQube, Dynamics 365 Business Central, Google Maps, K8, MYOB Acumatica, Mailchimp, Microsoft Dynamics 365 Business Central tegossuite, NetSuite, Oracle Financial Services Analytics, Pegasus, Phocas Software, SAP Crystal Reports, Spindle, Trackunit, Vecta, Xero
Q. What level of support does inspHire offer?
inspHire offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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