Memfault

About Memfault
Memfault is an embedded observability platform that allows hardware engineering teams to continuously monitor devices, debug firmware issues, and deploy OTA updates to embedded devices.
The SDKs are made with low and intermittent connectivity in mind. If devices can only send out a small amount of data, users will be able to ration it in chunks of the size they choose, and the software will take care of transporting it for them. If devices rely on a companion (such as a mobile phone) for Internet access, users can use it as a bridge. Users can also post data directly from their device.
With Memfault, users can scale their devices without scaling issues. Memfault is modular, so it works on embedded devices running on any real-time operating system (RTOS), Android OS or Linux using any connectivity (WiFi, Bluetooth, LTE, Zigbee, LoRa, etc.). From powerful SoCs down to MCUs with the most constrained capabilities, Memfault will fit into the device’s available flash, RAM, and bandwidth. The cloud-based platform ensures that shipping and managing millions of devices is no different than one.
Key benefits of Memfault
Debug Devices Remotely:
Receive rich insights into your devices’ crashes without needing to attach a debugger or getting the device shipped to your facility.
Memfault keeps track of crashes automatically and will make traces of errors available to you on our web application as soon as they're uploaded. Even if you have the device at hand, Memfault traces enable a more streamlined debugging experience with helpful visualizations and connected data displayed from our parsing.
Proactively Fix Issues:
Set up alerts to monitor the health of your fleet and catch all device issues automatically before your customers notice them for quick issue resolution and customer retention.
Whether a device fails to connect over Bluetooth or crashes during operation, we alert your team with the same details you’d expect from your physical debugger, and deduplicate reports so you can gauge impact before your customers report the problem.
Easily Prepare Secure OTA Updates:
The conventional process of handing a pilot device over to QA and waiting for bugs to be found, to then fix them is not enough anymore.
Memfault de-risks OTA updates with near real-time monitoring and controlled releases to help you debug and ship new releases confidently.
Privacy & Security:
SOC 2 Type II Compliant:
The SOC 2 Type II certification affirms that a verified, independent third party has formally reviewed Memfault’s infrastructure, software, data, people, policies, procedures, and operations. Read more ->
GDPR Compliant and Full Data Encryption:
- Device -> Cloud: All data sent from the device to the Memfault cloud is encrypted via HTTPS. You are in full control of the exact data sent from the device ensuring you can remove any sensitive PII (Personal Identifiable Information) or other info you don't want to collect.
- Cloud: All data is encrypted at rest. We are hosted on AWS and encrypt all data at rest with keys managed in KMS and AWS SSE-S3. Crash reports uploaded to our service are encrypted using a key, which is unique to each project. This guarantees that this data cannot be shared between customers.
Customizable & Easily Integrable SDK:
Our SDK is only able to request pre-defined data sets and we’re never able to inject any code or run arbitrary scripts. We’re simply reading what is provided to our SDK, writing it to some local storage, and once that data gets to our backend we’re unspooling it and presenting it to you in our UI.
On-Device Log Filtering and Scrubbing:
Data can be scrubbed and filtered before it leaves the device. Scrubbing and filtering rules can be updated in our dashboard and are automatically propagated to the devices.
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Reviews
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- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
solutions quickly
Reviewed on 2024/09/12
It monitors each device safely and provides the confidence that it is protected against any fault...
It monitors each device safely and provides the confidence that it is protected against any fault that it may have. The solution will be automatic and prevents it from affecting the work of others.
Pros
It is very useful because it automatically provides solutions to the faults that the devices present. On other occasions, faults could take hours or days to be fixed with Memfault. It is not like that, it is a matter of hours, very few if the fault is large. Otherwise, its solution process is very fast.
Cons
It is reliable, safe and useful. I have not had any problems of any kind since its installation.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great choice for any connected product
Reviewed on 2023/01/11
Pros
Memfault can help with not only your deployed fleet, but also in-house debugging. It's extremely useful for easily displaying all information involved with crashes in a very user-friendly way, instead of having to manually parse out data with scripts on the command line.
Cons
The pricing is a bit opaque. They have a reasonable explanation and are super willing to work with you on getting a flexible plan that works for you though.
- Industry: Consumer Electronics
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
saves time and money
Reviewed on 2024/09/10
It saves time working to find out the fault in the system and to be able to have a monitored system...
It saves time working to find out the fault in the system and to be able to have a monitored system so that the faults are not serious and when they occur, they are quickly fixed.
Pros
The functionality that Memfault provides makes it possible to quickly find faults that take hours of work to manually decipher. All critical problems that occur in the system are quickly and intelligently analyzed by Memfault, and each detail is developed and a solution scheme is developed, saving a lot of time
Cons
During the time I have been using Memfault, I have not disliked anything about the customer service or the service function, everything has been correct
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent IoT monitoring with minimal implementation effort
Reviewed on 2022/12/30
Memfault gives us visibility into how our devices/firmware is performing in the field. Their...
Memfault gives us visibility into how our devices/firmware is performing in the field. Their support is top-notch.
Pros
Memfault was very easy to set up with our nRF52 MCU. Their SDK is excellent and plugs right in. It allows us to track device metrics and various errors. Without Memfault we would either have no visibility into what's happening on devices or have to build an in-house solution. One thing I really like about Memfault is the ability to get coredump details (including file and line numbers).Memfaults OTA functionality is great as well. They handle all the business logic of whether the device needs to be updated and serves new firmware when necessary.
Cons
The fine grained access control is lacking. Every user has access to nearly all of memfault. This can be problematic for production deployments when you want only a select group of people access to something (eg: roll out OTA updates).
- Industry: E-Learning
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Don't run around. Have HW in mind, keep memfault too
Reviewed on 2023/01/16
Pros
Memfault helps to create custom metrics to track the HW behavior and also provides a timeline to look at HW performance, this is the best to understand, compare and improve the HW performance.
Cons
Data visualization can be better but memfault takes the reviews periodically and improve their product as well.
Memfault FAQs
Below are some frequently asked questions for Memfault.Q. What type of pricing plans does Memfault offer?
Memfault offers the following pricing plans:
- Starting from: US$0.01/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Memfault?
Memfault has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Memfault support?
Memfault supports the following languages:
English
Q. Does Memfault support mobile devices?
Memfault supports the following devices:
Q. What other apps does Memfault integrate with?
We do not have any information about what integrations Memfault has
Q. What level of support does Memfault offer?
Memfault offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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