Akitu One

We are less than 6 months with Akitu One. I love the financial system and the invoices. We came from a system that had a terrible financial layout and this has completely changed my mindset when having to do my collections. I love being able to send an invoice by email while still in that invoice. Time savings is a plus, so I am enjoying the fact that information retrieval is usually just a click away, pretty much anywhere in the system. The Akitu Intelligence was a real selling point for me and it has been a fantastic addition to my daily routine.  I must add, there was an unexpected bonus to this software that we did not expect and I am very happy with the decision to purchase AKITUOne. [SENSITIVE CONTENT] and his group are THEE most significant features of this program. The overall support and attention that we have received from them right from day one have been amazing. They are open to feedback and suggestions and have been great with some customizations of the program for our office needs.

The migration was stressful of course. Our office was with another software for over 20 years so we had a lot of information to migrate. I won't lie, there were a lot of financial adjustments to be made after the migration but not the fault of AKITUOne. In fact, they were able to provide me with a list of accounts that needed attention and unlimited support during this time. The reason for the account problems was going from a system that did not use invoices to a system that did. Being on the Administrative side of the office and dealing mostly with the schedule and reports, I can only speak to what I use the most. We have noticed some areas that are limited when rebooking broken appointments and also some limits to booking off of a patient's planned treatments, that information is not carried over to the actual appointment. Not a huge deal but again, I am always looking to save time where I can.  The support staff have been open to this criticism and are looking into ways to address this.

IT is very easy to learn, some feature require more clicks.

It is not compatible with my xray software system, so I can't do bridging

I am just starting out my dental hygiene business but have been in private practice for many years using various dental software programs. Akitu One has been amazingly easy to use and did not require a whole lot of training. From inputing patients profiles, scheduling, charting, billing and running reports, the system does not require you to be tech savvy. Everything is clear and easy to understand. If I had any issues at all, they were simple fixes and customer service was quick to help when needed. Highly recommend Akitu One.

Not having preset Dental History and Medical History forms available to have a quick start to the program.