Goliath Performance Monitor

Goliath Performance Monitor

4.8 (17)
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Monitor & Troubleshoot Citrix/VMware User Experience Issues

About Goliath Performance Monitor

Goliath helps IT professionals to proactively anticipate Citrix/VMware user experience issues before they happen, provide the correlated analytics to troubleshoot the problem quickly when they do, and document root cause so that performance issues can be permanently resolved.

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Anticipate: Goliath leverages embedded intelligence and automation to proactively monitor events, conditions, and failure points in the IT environment, whether cloud, on-premises or hybrid to ensure your IT delivery infrastructure is available and operational. Our performance monitors are automatically set to industry thresholds without the user having to be an expert and we alert you in real time before your users are impacted

Troubleshoot: Goliath automatically correlates performance data from various sources across the infrastructure including hypervisor, servers, operating systems, user experience and applications to quickly identify where a problem occurs and what is causing it. This allows expensive IT architects to spend less time troubleshooting and enables help desk and admins who are not specialists to resolve issues without being an expert.

Document: The number one comment we hear from IT professionals is that they want objective evidence to prove to other departments and management the true root cause so permanent fix actions can be put into place. And, provide a measurement of IT performance relative to end user experience based on a comparison of industry best practices and not subjective feedback.

Embedded Intelligence & Automation: Goliath Performance Monitor guides users on what metrics to monitor and how to monitor them. It’s like getting a team of Citrix troubleshooting experts working to prevent and resolve issues 24/7/365.


Key benefits of Goliath Performance Monitor

Goliath is designed to function like a team of Citrix/VMware troubleshooting experts because:

- We leverage embedded intelligence and automation to automatically look for events, conditions and failure points that impact end user experience and then we alert when thresholds are breached, or failures occur

- We correlate disparate data from many IT elements and help interpret the data so that issues are resolved before users are impacted or resolved more quickly

- We enable IT to drastically reduce the time it takes to isolate the cause of user experience issues


Images

Goliath Performance Monitor Software - Goliath's detailed session summary includes the user's path to connecting with the session, logon time, and key performance metrics.
Goliath Performance Monitor Software - The End User Experience Scorecard offers insights into how your end users' experience compares to industry best practices. With objective data, you can now report on to management with definitive proof of end user experience forensics.
Goliath Performance Monitor Software - Goliath gives you an immediate NOC view of your entire delivery infrastructure and dependency between elements so you can see where an issue is, how it impacts other IT elements, and disqualify IT elements that are not performance issues.
Goliath Performance Monitor Software - Goliath provides detailed end user experience and IT delivery infrastructure metrics and correlates this with other IT elements in the delivery infrastructure so there are no blind spots that are not proactively monitored.
Goliath Performance Monitor Software - Workflow example
Goliath Performance Monitor Software - Chromebook monitoring
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Goliath Performance Monitor video
Goliath Performance Monitor Software - Goliath's detailed session summary includes the user's path to connecting with the session, logon time, and key performance metrics.
Goliath Performance Monitor Software - The End User Experience Scorecard offers insights into how your end users' experience compares to industry best practices. With objective data, you can now report on to management with definitive proof of end user experience forensics.
Goliath Performance Monitor Software - Goliath gives you an immediate NOC view of your entire delivery infrastructure and dependency between elements so you can see where an issue is, how it impacts other IT elements, and disqualify IT elements that are not performance issues.
Goliath Performance Monitor Software - Goliath provides detailed end user experience and IT delivery infrastructure metrics and correlates this with other IT elements in the delivery infrastructure so there are no blind spots that are not proactively monitored.
Goliath Performance Monitor Software - Workflow example
Goliath Performance Monitor Software - Chromebook monitoring

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Reviews

Overall rating

4.8 /5
(17)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.6/5
Customer Support
4.9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 17
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ask Kip! New Feature Is A Great Value Add!

Reviewed on 2023/12/15

This has been a fantastic monitoring tool for a Citrix implementation. It's console is simple to...

This has been a fantastic monitoring tool for a Citrix implementation. It's console is simple to use and navigate. There are a ton of default alerts configured, some of which I didn't realize were in place. An example of this is the LHC monitor alert. This let me know that there was an issue with Citrix Cloud before I had even seen the effect of it. It prompted me to check status.cloud.com. Soon after the alert, I saw devices begin to unregister. Having that heads up was fantastic. The addition of Ask Kip! has made it an even better experience.

Pros

The new Ask Kip! feature is a fantastic add to the tool-set. It allows quick finding of configurations, troubleshooting, and assisting with any questions. It also showed some remediation steps for user issues. I couldn't off the top of my head remember alert suppression setting and it showed the step by step to make the change I needed. It clearly explains what is asked and the answer is exactly what I asked for every time I submitted a query. Excellent AI assistant.

Cons

Didn't really find anything that stood out as being a negative.

Ronald
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Total Monitoring Package

Reviewed on 2023/01/22

Goliath staff believe in old-school customer support, they assist you in every aspect of their...

Goliath staff believe in old-school customer support, they assist you in every aspect of their product. From the time you first contact them they are not just a vendor; they are part of your team and part of your success.

Pros

We rely heavily on Citrix in our environment, and this is the only tools we have found that gives you a total picture of the entire environment from start to finish.

Cons

If I had to say anything bad it would be the learning curve with any monitoring system, however; they give you great support and training to assist you with this.

Alternatives Considered

eG Enterprise

Reasons for Switching to Goliath Performance Monitor

We looked at many options when considering this solution. The ultimate decision came down to Goliath being the only solution that could monitor our Citrix, vmWare and Epic solution all in one single dashboard and solution.
Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Much better than competitors products, easy to use.

Reviewed on 2022/09/02

Pros

The provided scorecard for user experience

Cons

Lacking a bit of reporting ability internally to the product. API can be setup, but these should all be brought internal to the product.

Response from Goliath Technologies

Thank you for your review! We appreciate your honest feedback and would love to learn more about what you are looking for in terms of reporting ability. Feel free to contact us at [email protected] to discuss how we may be able to address your request. We are glad to hear that you like our End-User Experience Scorecard!

Craig
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Goliath Performance Monitoring

Reviewed on 2022/09/09

Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow ,...

Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow , ticket logged and escalated to management , with Goliath and the ability to do last mile analytics provides you with proof that the users Service provider is the issue and not Citrix.
The ability to troubleshoot the entire connection from end user to server

Pros

The ability to provide a in-depth analysis and troubleshooting capabilities at an unbelievable price

Cons

I have not found any to date , as I am still getting to grips with the technology

Alternatives Considered

eG Enterprise

Reasons for Switching to Goliath Performance Monitor

Value for money , amazing after sale support. The team go that extra mile. Extremely professional and outstanding call logging support.

Response from Goliath Technologies

Craig, thank you for sharing your thoughts about our solution! We appreciate your feedback and are very happy to learn about the reasons you chose Goliath as well as the benefits you've been able to leverage as a result.

Ed
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Topology View is a godsend!

Reviewed on 2024/06/14

Goliath has been the go-to solution for all of our Citrix deployments for at least 6 years. We've...

Goliath has been the go-to solution for all of our Citrix deployments for at least 6 years. We've had several solutions come and go, including SolarWinds, OpManager, and EG Innovations, but Goliath has been the one tool that we've turned to as far as diagnosing and fixing issues that arise in Citrix. Topology View gives us the first glance, and from there we're able to narrow down to the server view until we get to the root of a problem.

Pros

Topology View is a quick, convenient, at-a-glance solution for seeing the state of your Citrix environment. The ability to see problem servers immediately, accompanied by color-coded alerts gives us an effective way to zero in on the problem quickly.

Cons

Alerts are helpful, but requires a lot of fine tuning out of the box to filter out unnecessary noise, and customization is not as intuitive as it could be.

Showing 5 reviews of 17 Read all reviews

Goliath Performance Monitor FAQs

Below are some frequently asked questions for Goliath Performance Monitor.

Goliath Performance Monitor offers the following pricing plans:

  • Starting from: US$2.50
  • Free Trial: Available

Goliath Technologies software is designed to be easy to use and cost-effective for smaller organizations while scaling to meet the needs of the largest enterprise. We offer a range of pricing options to best suit your needs. Contact us for more information.

Goliath Performance Monitor has the following typical customers:

201–500, 501–1,000, 1,001–5,000

Goliath Performance Monitor supports the following languages:

English

Goliath Performance Monitor supports the following devices:

Goliath Performance Monitor integrates with the following applications:

Amazon CloudWatch, Amazon EC2, Amazon RDS, Cerner Millennium, Citrix ADC, Citrix Hypervisor, Citrix Workspace, ConnectWise PSA, Google Chrome, Hyperspace Application Platform, MEDITECH Expanse, Microsoft Azure, RDS, ServiceNow, The Virtual Desktop Platform, VIZOR IT Asset Management for Schools, VMware Horizon, Virtual Desktops

Goliath Performance Monitor offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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