Infraon IMS

4.2 (25)
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Unified infrastructure monitoring software

About Infraon IMS

Infraon IMS/ITIM is your go-to tool for supercharging the availability and performance of your IT infrastructure. It covers everything from networks and servers to applications, CCTVs, Wi-Fi, and cloud systems. Integrated into Infraon Infinity, it offers a robust solution for seamless IT asset monitoring and management.

Experience Infraon ITIM’s vendor-neutral support for diverse IT devices with real-time incident management, predictive analytics, and a centralized dashboard. Key features include cloud monitoring, network discovery, inventory management, and automated workflows to reduce downtime and enhance service. Advanced flow analytics provide crucial insights into network traffic, helping to pinpoint bottlenecks and optimize performance.

Opting for Infraon IMS/ITIM means simplifying, modernizing, and automating IT infrastructure management, enhancing user experiences, and ensuring compliance with global standards like GDPR and SOC-2.


Key benefits of Infraon IMS

Unified infrastructure monitoring
Seamless IT asset monitoring and management


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Infraon IMS Software - Infraon IMS summary
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Infraon IMS Software - Infraon IMS summary

Not sure about Infraon IMS? Compare with a popular alternative

Infraon IMS

4.2 (25)
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Starting Price

US$1,000.00
year
US$7.53
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

114
163

Integrations

2
38

Ease of Use

4.2 (25)
4.1 (15,059)

Value for Money

4.2 (25)
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Customer Service

4.2 (25)
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Reviews

Overall rating

4.2 /5
(25)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support
4.2/5

Already have Infraon IMS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 25
Karthik
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Infraon IMS Review

Reviewed on 2022/09/08

Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS...

Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,

Pros

Alerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.

Cons

Reports need some detailed graphical view and drill down option for layman person to understand.

Alternatives Considered

PRTG

Reasons for Switching to Infraon IMS

PRTG have limitation to monitor all the resources and interfaces and License is too cost, But Infraon IMS can monitor all the interfaces without any limit and License also is economical to purchase this product

Response from EverestIMS Technologies

Hi Karthik,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Astha
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Infraonims

Reviewed on 2022/09/06

Very pleasant experience with the installation team,good support

Very pleasant experience with the installation team,good support

Pros

Application monitoring, ISP Link monitoring,network topology and the dashboard is very nice

Cons

Cost could be little bit competitive and should allow partners to perform the installation.

Alternatives Considered

Cacti and PRTG

Reasons for Choosing Infraon IMS

More feature set was available in Infraonims.

Switched From

PRTG

Reasons for Switching to Infraon IMS

Best combination of feature sets available.

Response from EverestIMS Technologies

Hi Astha,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Harish
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Director - IT

Reviewed on 2022/09/08

ok

ok

Pros

Initially the demo and product was good.. however after deployment it is not really not seeing the value ad or

Cons

This toll has lot of issues in terms of stabelity and also functanality.

Response from EverestIMS Technologies

Hi Harish,

Thank you for your feedback.

We appreciate your bringing this to our attention.

We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible.

Kind Regards,
Gayathri RL

Vishal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Product deliverency

Reviewed on 2020/06/10

As an implementation process, we have learned more functionality and process level stability from...

As an implementation process, we have learned more functionality and process level stability from on-site team

Pros

As user console and administrator, the console is different and the application gives of the 100% discoverability

Cons

Mine suggestion is based on user module and customer onboarding creation of profile wise authentication creations are more so, try to reduce on that make without complication on it

Alternatives Considered

Jira

Reasons for Choosing Infraon IMS

Accuracy in the report for product and alert wise triggering

Switched From

Nagios XI

Reasons for Switching to Infraon IMS

Accuracy in the report for product and alert wise triggering

Response from EverestIMS Technologies

Hi Vishal,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Ramesh
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding Centralized Infrastructure Management Solution suitable for networks of any scale

Reviewed on 2020/07/07

Everest IMS is an outstanding infrastructure management solution that helps in managing networks of...

Everest IMS is an outstanding infrastructure management solution that helps in managing networks of any scale centrally. With wide range of features and customized dashboards, it's very impressive in terms of performance and presenting vibrant dashboards & reports. A must consideration while evaluating network monitoring tools.

Pros

It works with all kind of Network and Satellite communication equipment be it Serial port based or Ethernet Port based. Host of features and customization by Everest IMS Team offers top-notch user experience to Customers and NOC Team. Being a "Made in India" tool and having their R&D center in Bangalore, very reliable support mechanism is in place. This tool can cater monitoring requirements of almost any Industry.

Cons

Bundled solution consisting of Hardware, Software & Support services of the Everest IMS solution would make it more dependable.

Response from EverestIMS Technologies

Hi Ramesh,

Thank you so much for your positive feedback! We're glad to have you as our customer.

It makes us incredibly happy to know that we were able to help you achieve your goals.

Thanks for taking the time to write this review; it means a lot to us.

Cheers!
Gayathri R L

Showing 5 reviews of 25 Read all reviews

Infraon IMS FAQs

Below are some frequently asked questions for Infraon IMS.

Infraon IMS offers the following pricing plans:

  • Starting from: US$1,000.00/year
  • Pricing model: Subscription
  • Free Trial: Available

Infraon IMS has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Infraon IMS supports the following languages:

Arabic, English, Hindi

Infraon IMS supports the following devices:

Android (Mobile), iPhone (Mobile)

Infraon IMS integrates with the following applications:

Infraon Desk, Infraon Infinity

Infraon IMS offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Infraon IMS.