Infraon IMS

About Infraon IMS
Infraon IMS/ITIM is your go-to tool for supercharging the availability and performance of your IT infrastructure. It covers everything from networks and servers to applications, CCTVs, Wi-Fi, and cloud systems. Integrated into Infraon Infinity, it offers a robust solution for seamless IT asset monitoring and management.
Experience Infraon ITIM’s vendor-neutral support for diverse IT devices with real-time incident management, predictive analytics, and a centralized dashboard. Key features include cloud monitoring, network discovery, inventory management, and automated workflows to reduce downtime and enhance service. Advanced flow analytics provide crucial insights into network traffic, helping to pinpoint bottlenecks and optimize performance.
Opting for Infraon IMS/ITIM means simplifying, modernizing, and automating IT infrastructure management, enhancing user experiences, and ensuring compliance with global standards like GDPR and SOC-2.
Key benefits of Infraon IMS
Unified infrastructure monitoring
Seamless IT asset monitoring and management
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Reviews
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- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Infraon IMS Review
Reviewed on 2022/09/08
Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS...
Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,
Pros
Alerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.
Cons
Reports need some detailed graphical view and drill down option for layman person to understand.
Alternatives Considered
PRTGReasons for Switching to Infraon IMS
PRTG have limitation to monitor all the resources and interfaces and License is too cost, But Infraon IMS can monitor all the interfaces without any limit and License also is economical to purchase this productResponse from EverestIMS Technologies
Hi Karthik,
Thank you so much for your positive feedback! We're glad to have you as our customer.
It makes us incredibly happy to know that we were able to help you achieve your goals.
Thanks for taking the time to write this review; it means a lot to us.
Cheers!
Gayathri R L
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Infraonims
Reviewed on 2022/09/06
Very pleasant experience with the installation team,good support
Very pleasant experience with the installation team,good support
Pros
Application monitoring, ISP Link monitoring,network topology and the dashboard is very nice
Cons
Cost could be little bit competitive and should allow partners to perform the installation.
Reasons for Choosing Infraon IMS
More feature set was available in Infraonims.Switched From
PRTGReasons for Switching to Infraon IMS
Best combination of feature sets available.Response from EverestIMS Technologies
Hi Astha,
Thank you so much for your positive feedback! We're glad to have you as our customer.
It makes us incredibly happy to know that we were able to help you achieve your goals.
Thanks for taking the time to write this review; it means a lot to us.
Cheers!
Gayathri R L
- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Director - IT
Reviewed on 2022/09/08
ok
ok
Pros
Initially the demo and product was good.. however after deployment it is not really not seeing the value ad or
Cons
This toll has lot of issues in terms of stabelity and also functanality.
Response from EverestIMS Technologies
Hi Harish,
Thank you for your feedback.
We appreciate your bringing this to our attention.
We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible.
Kind Regards,
Gayathri RL
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Product deliverency
Reviewed on 2020/06/10
As an implementation process, we have learned more functionality and process level stability from...
As an implementation process, we have learned more functionality and process level stability from on-site team
Pros
As user console and administrator, the console is different and the application gives of the 100% discoverability
Cons
Mine suggestion is based on user module and customer onboarding creation of profile wise authentication creations are more so, try to reduce on that make without complication on it
Alternatives Considered
JiraReasons for Choosing Infraon IMS
Accuracy in the report for product and alert wise triggeringSwitched From
Nagios XIReasons for Switching to Infraon IMS
Accuracy in the report for product and alert wise triggeringResponse from EverestIMS Technologies
Hi Vishal,
Thank you so much for your positive feedback! We're glad to have you as our customer.
It makes us incredibly happy to know that we were able to help you achieve your goals.
Thanks for taking the time to write this review; it means a lot to us.
Cheers!
Gayathri R L
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Centralized Infrastructure Management Solution suitable for networks of any scale
Reviewed on 2020/07/07
Everest IMS is an outstanding infrastructure management solution that helps in managing networks of...
Everest IMS is an outstanding infrastructure management solution that helps in managing networks of any scale centrally. With wide range of features and customized dashboards, it's very impressive in terms of performance and presenting vibrant dashboards & reports. A must consideration while evaluating network monitoring tools.
Pros
It works with all kind of Network and Satellite communication equipment be it Serial port based or Ethernet Port based. Host of features and customization by Everest IMS Team offers top-notch user experience to Customers and NOC Team. Being a "Made in India" tool and having their R&D center in Bangalore, very reliable support mechanism is in place. This tool can cater monitoring requirements of almost any Industry.
Cons
Bundled solution consisting of Hardware, Software & Support services of the Everest IMS solution would make it more dependable.
Response from EverestIMS Technologies
Hi Ramesh,
Thank you so much for your positive feedback! We're glad to have you as our customer.
It makes us incredibly happy to know that we were able to help you achieve your goals.
Thanks for taking the time to write this review; it means a lot to us.
Cheers!
Gayathri R L
Infraon IMS FAQs
Below are some frequently asked questions for Infraon IMS.Q. What type of pricing plans does Infraon IMS offer?
Infraon IMS offers the following pricing plans:
- Starting from: US$1,000.00/year
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Infraon IMS?
Infraon IMS has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Infraon IMS support?
Infraon IMS supports the following languages:
Arabic, English, Hindi
Q. Does Infraon IMS support mobile devices?
Infraon IMS supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Infraon IMS integrate with?
Infraon IMS integrates with the following applications:
Infraon Desk, Infraon Infinity
Q. What level of support does Infraon IMS offer?
Infraon IMS offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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