Blackboard Collaborate

Blackboard Collaborate

Online collaboration & web conferencing solution

4.2/5 (227 reviews)

Blackboard Collaborate Overview

Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements anywhere, anytime, with audio, video and webcam support, file sharing, and mobile collaboration, plus an interactive whiteboard, chat functionality, and more.

Today’s geographically dispersed workforces, flexible hours and demanding work schedules can make in-person training and development expensive and inconsistent, if not impossible. Organizations need a dynamic tool that allows learners to be actively engaged virtually, participating in training, gaining new skills, and learning from their peers “face-to-face” no matter where they are. Blackboard Collaborate's browser-based and download-free, one-click virtual classroom and online collaboration tool leads to rapid adoption with minimal hand-holding. With broadened device support and a powerful mobile app, participation is possible anytime, anywhere.

Pricing

Starting from
N/A
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

Blackboard Collaborate Reviews

Overall rating
4.2/5
83% positive reviews
94
Excellent
94
Very good
32
Average
5
Poor
2
Terrible
Russell P.

Mostly reliable platform for online classes

Used Weekly for 2+ years
Reviewed on 2019/02/04
Review Source: Capterra

Pleased with my experiences with Blackboard. It's incredible that you are able to take virtual classes with this platform.

Pros

As background information, this was used for online classes - so my experiences is limited and based only on that. With that said, though, I was pleased with my interactions with Blackboard Collaborate. Here are the pros:
- It has an Interactive Whiteboard feature that is quite helpful. Teachers can add their slide deck or presentation here. The students can then "interact" with the presentation using some nice features (type words, underline texts, even highlight).
- Similar to other programs, you can share your device's screen with the class or you can allow other students to share their screen if they need to show a presentation or something. This comes in very handy if used well.
- If you've never used Blackboard before, I think it's pretty easy to get the hang of. It's well organized and has a nice user interface.
- Without Blackboard, managing the workflow in an online class would be extremely difficult. However, Blackboard does a phenomenal job of allowing information, assignments, quizzes, etc. to be assigned and returned/collected in an organized fashion.
- If a student is unable to attend a live session, Blackboard includes a record option so they can go back and watch the lesson whenever possible. This can also be used for remediation and review.
- They have some nice little features that often go overlooked, like the quick response or thumbs up/thumbs down features. It's helpful when quickly checking for understanding.
- Breakout/small group feature.

Cons

Here are some concerns:
- While it works well with Chrome, this platform does not seem to work with Safari or Edge. (This could be user error, though.)
- This may be user error, too, but I found the audio to be a little off. It seems like they could do some updates here to help it sound a little more smooth and less choppy. Sometimes you don't always hear everything.
- Even though the record feature is awesome - it can be annoying because the video and the audio are sometimes off.
- I guess this could be based on the WiFi connectivity, but video quality is inconsistent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Lauren M.

I've been using this for years, and love it, but it has major issues

Reviewed on 2016/08/27
Review Source: SoftwareAdvice

Pros

Blackboard Collaborate is such a great option for online teachers. We use it to meet with students and present lessons live on the computer. I use it weekly. It is seamlessly integrated with PowerPoint.

The features are neat - you have lots of controls as a moderator. You can allow students to speak, use video cameras, type, draw, add pictures to the whiteboard, etc. You can set how many students can be speaking at once. You can mute them by taking away tools. You can create breakout rooms. You can play all sorts of media. You can remove students who are not behaving. You can lock the room or allow attendees in late. I've met with anywhere from 1 to 700 participants.

You can make permanent forcing slides and make sure that students can't do anything without a teacher being present, but there are downsides to those functionalities as well.

The app is really great. It is limited, and simple, but I've never had a problem with it.

Cons

The major thing I dislike is the "exception error" that I get CONSTANTLY. Basically, BBC can only handle so much data. Because it can't tell which participant needs what, it actually has to save and stream anything within a certain time period and send that out to everyone in the room. So, it really bogs the room down. It is just saving a TON of data at any given time. We've had to create separate rooms for back to back sessions instead of hosting them in the same room for this reason. It'll give an exception error if you try to do too much with too many people in too small a timeframe.

Don't try to host a session over a wireless hotspot unless you have unlimited data. One session cost me like 2 gigs of data.

Recording can only be done in the main room. If you need to record in a breakout session, you'll have to figure something else out. We use Snagit for breakout room recordings.

The administrator panel is very confusing. I'm really tech savvy and I have a hard time navigating. It is definitely not intuitive when it comes to setting up new rooms and adding moderators.

The permanent forcing slides are good. No issues there. However, what a pain to set up -- it just makes no sense. I wish it was easier to figure out how to do that.

Rating breakdown

Ease of Use

Likelihood to recommend

6.0/10
Neisha P.

BB as an Administrator & a Student

Used Daily for 2+ years
Reviewed on 2018/12/22
Review Source: Capterra

I like Blackboard as a learning platform. I do think, like all software, a few bugs need to be worked out for better administration. Maybe a face-lift would be nice as well.

Pros

As a student the software is easy to use and has an easy to use dashboard. It is nice to be able to email other students or teachers, especially when you get to the university level. I like how there are different options to view your grades and when you submit your assignments there is a confirmation code that is generated. There is also a variety of tools besides email in which communication can take place, like discussion boards, videos, or links to other websites. I also found it handy to keep track of important announcements from campus organizations and professors. As an Administrator I like how the software can keep me organized and track the progress of the students.

Cons

I did not have many issues as a student, but as an administrator I found a few places with room for improvement. At times it was difficult to upload assignments, I would always get an error message. I know I am completing the correct steps because I have uploaded many assignments. Another issue I had was that this software always seemed to go down at the most in opportune times, like right before finals and then an extension had to be given to the students to be fair. I can't say if it was the fault of the school or the software, all I know is it is frustrating.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Rebecca B.

Equips you to be organized

Used Daily for 2+ years
Reviewed on 2018/11/20
Review Source: Capterra

I have completed several courses both in class and online through blackboard and have minimal negative comments. I have taken it for math, science, and even art courses and each were fairly easy to navigate. Having electronic copies of important documents, like the syllabus, is invaluable because it is always accessible for your reference. The more you use it, the easier it becomes to navigate.

Pros

Everything you needed for the course could be found under its heading, so you always had access to your syllabus and course requirements. It allows the unconventional student to be equipped with everything they need to still learn outside of the classroom - at the convenience of their own time.

Cons

Just because all the information is provided does not mean you are automatically organized - toggling between tabs creates the possibility of potentially missing an assignment, as blackboard does not alert you when something is due. therefore, if you happen to skip over a tab in the class you may also be skipping over an assignment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Christina B.

Very Useful Technology!

Used Daily for 1+ year
Reviewed on 2018/12/12
Review Source: Capterra

I liked using Blackboard being able to stay on top of all my grades while staying on top of my assignments is a huge help. Thanks to Blackboard it has made me be a better student.

Pros

I enjoyed using Blackboard as a student of a local community college. I found that it was really easy to use and one of the best programs I had ever encountered! It was so important to me to be able to learn not only in class, but also at home. Being that I had not been in classes in some time it sometimes took me longer than my classmates to understand, and learn things. I was able to use Blackboard at home and they had many different activities that would help you get extra practice from flashcards, quizzes and labs that you could use to help you better understand the curriculum that was being taught that day!

Cons

Sometimes down for scheduled banner maintenance so was not able to access my grades or assignments when I needed to. Thankfully I was always informed of any maintenance beforehand so I was able to see the information needed before it was down! (Not usually very long at all though!)

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Blackboard Collaborate Pricing

Starting from
N/A
Pricing options
Free Trial
One Time License
Subscription
Value for money

Contact Blackboard directly for detailed pricing information.

Blackboard Collaborate Features

  • Activity Tracking
  • Assessment Management
  • Learning Management

  • API
  • Activity Dashboard
  • Attendance Management
  • Automatic Notifications
  • Calendar Management
  • Communication Management
  • Course Authoring
  • Course Catalog
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Progress Tracking
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Time & Attendance Tracking

Additional information for Blackboard Collaborate

Key features of Blackboard Collaborate

  • Blackboard Learn integration
  • Breakout rooms
  • Class assessment
  • Class scheduling
  • Closed captioning
  • Conferencing recording
  • Content sharing
  • Displays up to 5 videos at once
  • File sharing
  • Flipped lesson publishing
  • Follow the speaker layout
  • Group chat
  • Guest speakers management
  • High definition audio & video
  • Image management
  • Interactive whiteboard
  • LTI integration
  • Lecture mode
  • Mobile collaboration
  • Page explorer
  • Participation engagement
  • Participation management
  • Polling
  • Private chat
  • Real time annotations & text
  • Responsive design
  • Roll call
  • Twemoji support
  • Visual selection menu
  • WCAG Guidelines 2.0 Level AA and Section 508 compliance
  • Whiteboard text editing

Benefits

  • Simple deployment, convenient access: Our browser-based and download-free, one-click virtual classroom and online collaboration tool leads to rapid adoption with minimal hand-holding. With broadened device support and a powerful mobile app, participation is possible anytime, anywhere

  • High quality Web RTC technology: High definition audio and video, faster, sharper application sharing and a thoroughly redesigned, modern user experience allow for a more personal, engaging experience.

  • Designed specifically for education & training: Focused on education and training, Blackboard Collaborate is designed for simplicity, accessibility and to support education and training workflows.

  • Tools such as an interactive whiteboard, polling, and breakout groups engage learners and integration with Blackboard Learn, Moodlerooms and any LTI-compliant LMS allow you to blend synchronous, asynchronous, and mobile capabilities.

  • Inclusive user experience: Designed in accordance with WCAG Guidelines 2.0 Level AA and Section 508 standards in the U.S. and always verified by a 3rd party, Collaborate ensures all employees have access to training and development opportunities

  • Blackboard Collaborate FAQs

    Below are some frequently asked questions for Blackboard Collaborate.

    Q. What type of pricing plans does Blackboard Collaborate offer?

    Blackboard Collaborate offers the following pricing plans:

    Pricing model: One Time License, Subscription

    Free Trial: Available

    Contact Blackboard directly for detailed pricing information.

    Q. What are the main features of Blackboard Collaborate?

    Blackboard Collaborate offers the following features:

    • Blackboard Learn integration
    • Breakout rooms
    • Class assessment
    • Class scheduling
    • Closed captioning
    • Conferencing recording
    • Content sharing
    • Displays up to 5 videos at once
    • File sharing
    • Flipped lesson publishing
    • Follow the speaker layout
    • Group chat
    • Guest speakers management
    • High definition audio & video
    • Image management
    • Interactive whiteboard
    • LTI integration
    • Lecture mode
    • Mobile collaboration
    • Page explorer
    • Participation engagement
    • Participation management
    • Polling
    • Private chat
    • Real time annotations & text
    • Responsive design
    • Roll call
    • Twemoji support
    • Visual selection menu
    • WCAG Guidelines 2.0 Level AA and Section 508 compliance
    • Whiteboard text editing

    Q. Who are the typical users of Blackboard Collaborate?

    Blackboard Collaborate has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Blackboard Collaborate support?

    Blackboard Collaborate supports the following languages:

    English

    Q. What type of pricing plans does Blackboard Collaborate offer?

    Blackboard Collaborate has the following pricing plans:

    One Time License, Subscription

    Q. Does Blackboard Collaborate support mobile devices?

    Blackboard Collaborate supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Blackboard Collaborate integrate with?

    Blackboard Collaborate integrates with the following applications:

    Campus Cafe, Canvas LMS, CommandCenterHD, PortalGuard, Schoology

    Q. What level of support does Blackboard Collaborate offer?

    Blackboard Collaborate offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials