ProdCamp

4.5 (2)
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User feedback platform for SaaS products

About ProdCamp

ProdCamp is a user feedback management platform to help businesses build features that customers need.
1. Collects user feedback via different channels (like User Voting Portal, Public Roadmap, Feedback widget, Net Promoter Score, Intercom, email forwards, API)
2. Analyzes and connects feedback to product improvements in our system (features).
3. Prioritizes relentlessly with $value/requests_count prioritization ($ is taken from SalesForce integration), Feature Score prioritization (RICE), or with prioritization matrix.
4. Passes it to developers via native integrations with Jira and Gitlab.
5. When an improvement is shipped, it notifies customers with automated emails and publishes an update in their Changelog (embedded to their web app and on a standalone website).


Key benefits of ProdCamp

A centralized way of storing user feedback and making it actionable.
Collects feedback inside SaaS application with embeddable feedback widget.
Users get notified in Slack on new user feedback.
Collects NPS (Net Promoter Score) to assess customer engagement and Satisfaction.
A convenient way to see all feedback it feature requests for a single customer, helping customer-facing teams to get context for a meaningful conversation.


Images

ProdCamp Software - public roadmap
ProdCamp Software - feedback inbox
ProdCamp Software - integrations
ProdCamp Software - Changelog
ProdCamp Software - Net Promoter Score
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ProdCamp Software - public roadmap
ProdCamp Software - feedback inbox
ProdCamp Software - integrations
ProdCamp Software - Changelog
ProdCamp Software - Net Promoter Score

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Starting Price

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month
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Reviews

Overall rating

4.5 /5
(2)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.5/5

Already have ProdCamp?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 2 reviews of 2
Klim
Klim
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy and flexible

Reviewed on 2022/08/21

Love the ability to capture feedback from multiple channels and the prioritization module

Love the ability to capture feedback from multiple channels and the prioritization module

Pros

Nice UI - easy to setup and use - flexible - Excellent pricing

Cons

The email forwarding has a few glips, the internal roadmap is not customizable

Vitaly
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very convenient software in the price-quality ratio

Reviewed on 2022/08/21

Me and my team using prodcamp software more than 2 years and we found this solutions really...

Me and my team using prodcamp software more than 2 years and we found this solutions really convenient for our purposes. A large number of our users (more than 3000 customers) send feature requests almost daily and we smash them every week to improve our products for users. The main users of the application are product managers

Pros

The simple and intuitive interface of the application allows even the most basic users to go onboarding and leave a good impression about the management, configuration and daily operation of the application. He closes all our tasks in matters of receiving feedback from customers in an online form.

Cons

No significant shortcomings of the application have been identified.

Response from ProdCamp

Thanks you for the review, Vitaly!
It must feels like you've been using it
forever, but we've launched only 1.5 years ago.

ProdCamp FAQs

Below are some frequently asked questions for ProdCamp.

ProdCamp offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Included in the Growth subscription: 1 Product. Up to 3 Users.Custom Domain

ProdCamp has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000

ProdCamp supports the following languages:

Dutch, English, French, German

ProdCamp supports the following devices:

ProdCamp integrates with the following applications:

GitLab, Intercom, Jira, Salesforce Starter, Slack

ProdCamp offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for ProdCamp.