About LogMeIn

LogMeIn offers remote work solutions for businesses across industries, which provide features such as remote deployment, endpoint management, remote control, patch management, remote access, and remote monitoring.

Using LogMeIn, businesses within IT support can benefit from the ability to access, control, and monitor their resources from anywhere. The communication and collaboration capabilities within LogMeIn also allow businesses to keep teams connected and ensure effective and efficient remote work.


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LogMeIn Software - LogMeIn remote support
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LogMeIn

4.5 (29)
VS.
Highly reviewed

Starting Price

No pricing found
US$14.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

1
159

Integrations

No integrations found
80

Ease of Use

4.4 (29)
4.4 (2,192)

Value for Money

3.5 (29)
4.5 (2,192)

Customer Service

4.1 (29)
4.3 (2,192)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.5 /5
(29)
Value for Money
3.5/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 29
Mohan Lal
Mohan Lal
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good Remote Support Tool

Reviewed on 2023/02/17

It has been kind of OK experience with it.

It has been kind of OK experience with it.

Pros

LogMeIn Rescue is one of the must have software if remotely connecting to computers is part of your things. Haven't deployed it from Scratch, but as far as using it to Support Customers is concerned, I think it is one of the easiest software to use.

Cons

Nothing that I really dislike about the software.

Verified Reviewer
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

LogMeIn: GotoMyPC

Reviewed on 2022/10/09

Having the access to remote endpoints has become a normal thing for systems administration. ...

Having the access to remote endpoints has become a normal thing for systems administration. LogMeIn (GotoMyPC) did the job well with all stability of its features. If GotoMyPC were not that expensive, I could have stayed with them and not shifted to another application.

Pros

As the systems administrator, I like that the application is stable and easy to install and deploy to my endpoints. It doesn't consume much resource and is ready whenever I need to do remote work to my users.

Cons

The price is really a show stopper for me. This is the main reason why I started looking for alternatives which led me to move to another application

Alternatives Considered

TeamViewer Remote and RealVNC Connect

Reasons for Switching to LogMeIn

I shifted from Logmein (GotoMyPC) to Teamviewer. Price considerations.
Stan
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

LogMeIn has a habit of taking good products and ruining them

Reviewed on 2024/02/15

Pros

It works as a remote access product. That's the only thing I can say good about the product.

Cons

The cost alone should drive you away from this product. Use RemotePC, Google Remote Desktop or one of the many other products out there. They don't charge you an arm and a leg for something as basic as remote access. LogMeIn's pricing model is predatory and unfair to say the least.

James
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

If you want a remote product that works every time you need it

Reviewed on 2022/10/17

It allows us to connect to all our customers servers, we know what the details of the servers are...

It allows us to connect to all our customers servers, we know what the details of the servers are and when they were last online

Pros

This product is one of the best remote support tools on the market, it just works every time, We have been using it for years and it is an excellent product.

Cons

More flexible pricing possibly yet pricing is reasonable

Alternatives Considered

ConnectWise ScreenConnect and Zoho Desk

Reasons for Choosing LogMeIn

Far superior product, more features and better pricing

Switched From

TeamViewer Remote

Reasons for Switching to LogMeIn

We felt it was a better fit for our office as its a best in class product that offers all the features we want and need.
Nicolas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Good product but pricing is badly managed

Reviewed on 2022/11/07

I guided my customers to use this software and we manage with it during few years but pricing is...

I guided my customers to use this software and we manage with it during few years but pricing is badly incresed and so there is no need to stay with Logmein as others competitors price is more interesting now

Pros

Really simple to use. That was, for me, a perfect software during few years and make a so good job for IT support. Perfectly support of dual screen.

Cons

no easy to deploy as, unfortunaly, not as used as TeamViewer - so need to guide customers to download software.pricing begining at 0 then make big increase every years (I stopped use after 3 years of rise that make it pass to free version to more expensive that challenger...)

Alternatives Considered

TeamViewer Remote and UltraVNC

Reasons for Switching to LogMeIn

good price when i choose it (very expensive now)
Showing 5 reviews of 29 Read all reviews

LogMeIn FAQs

Below are some frequently asked questions for LogMeIn.

LogMeIn offers the following pricing plans:

  • Free Trial: Not Available

LogMeIn has the following typical customers:

2–10, 11–50

LogMeIn supports the following languages:

English, French

LogMeIn supports the following devices:

We do not have any information about what integrations LogMeIn has

We do not have any information about what support options LogMeIn has

Related categories

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