
About PEAK
CIM's PEAK, a top-tier building analytics SaaS platform, streamlines property portfolio management by leveraging data, smart automation, and machine learning. It bolsters efficiency, sustainability, and tenant satisfaction through sophisticated monitoring, user-friendly task delegation, real-time teamwork, unified workflow, and informed decision-making based on property operations, team performance, and energy management data. Revolutionize property management and operations with the all-encompassing PEAK platform.
Key benefits of PEAK
Enhanced efficiency: Streamline property management processes and optimize building performance.
Improved sustainability: Monitor and manage energy consumption, reducing environmental impact.
Increased tenant comfort: Maintain optimal indoor conditions by addressing thermal comfort and air quality.
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Reviews
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- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PEAK Partnership
Reviewed on 2024/06/17
Have had a phenomenal experience with the product and customer support team. We have had great...
Have had a phenomenal experience with the product and customer support team. We have had great success collaborating and working together to further grow both teams.
Pros
We have had tremendous collaboration with and assistance from the CIM team in deployment of PEAK. There was an upfront learning curve for us, but this was alleviated with help from their team. We are now able to quickly get site equipment and data quickly online which is very important to our team.
Cons
There is still a hurdle for us in quickly deploying rules. This has gotten much better and is something our teams are working through. We had used other software in the past and some of the hurdles were self-created with how we "always used to do things." The CIM team has worked with us to make this process easier.
Reasons for Choosing PEAK
We switched from Key2Act's Connect software and internal use. Costs and growth potential were the biggest reasons for switching.Switched From
Microsoft ExcelReasons for Switching to PEAK
Note: other softwares in addition to those listed were considered. We vetted numerous options and chose PEAK as a combination of cost effectiveness, the support team, and growth potential. The platform was also an added bonus.- Industry: Facilities Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PEAK implementation in Pharma Commercial sites
Reviewed on 2024/04/16
Issue was with client IT support which made it a long process. reality is that if that element was...
Issue was with client IT support which made it a long process. reality is that if that element was better supported implementation of the CIM PEAK platform would have a been quick and smooth and the 30 days to install and get up and running would have been achieved
Pros
Low cost high return. easy to price and exceptional support from the CIM team.
PEAK is versatile for individual site requirements. Quick implementation as only takes approx 30 days to install then start to use the system.
Cons
No cons as yet , issues were because of the client IT support which CIM supported above and beyond their scope to get the solution implemented
- Industry: Commercial Real Estate
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best int he business.
Reviewed on 2024/12/17
Reassured. The service and my experience with PEAK in the past 3 years of using the system has been...
Reassured. The service and my experience with PEAK in the past 3 years of using the system has been nothing short of amazing.
Thanks.
Pros
What CIM does for us here at 333G is 2nd to none. They service is amazing and has proven to be very successful with the proactive approve the team take with monitoring our building.
Cons
No comment to dd here. I have nothing to add on this as i cannot find anything to fault the CIM team on.
- Industry: Commercial Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great System
Reviewed on 2023/04/17
have picked up on issues with the BMS and HVAC equipment that otherwise we would of not known...
have picked up on issues with the BMS and HVAC equipment that otherwise we would of not known about. Working with CIM has been great has they have help us to navigate the site and also to change the parameters as required.
Pros
Working with the team to help resolve the issues and to try and make it more user friendly.The Peak platform has alot of good information to help Building Managers/ Facilities Managers to keep the buildings running at a good level.
Cons
hard to navigate the site sometimes and trying to understand the data.
- Industry: Commercial Real Estate
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Facilities Manager
Reviewed on 2024/12/09
The CIM team are very approachable and display a high level of knowledge that they share readily....
The CIM team are very approachable and display a high level of knowledge that they share readily. The CIM platform is a welcomed tool for use
Pros
Ease of use in the platform, information provided is clear and concise when reviewing raised concern.
Cons
The monthly report was still a work in progress, it did quite have all the information that I was after. I am able to have separate data report provided when require.
PEAK FAQs
Below are some frequently asked questions for PEAK.Q. What type of pricing plans does PEAK offer?
PEAK offers the following pricing plans:
- Starting from: US$995.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of PEAK?
PEAK has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PEAK support?
PEAK supports the following languages:
English
Q. Does PEAK support mobile devices?
PEAK supports the following devices:
Q. What other apps does PEAK integrate with?
PEAK integrates with the following applications:
Microsoft Teams, Slack, Twilio, WhatsApp
Q. What level of support does PEAK offer?
PEAK offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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