NextGen Enterprise

4.0 (25)
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EHR/EMR for single & multi-specialty ambulatory practices

About NextGen Enterprise

NextGen Enterprise is an EHR/EMR software that helps medical practitioners manage their patient records and clinical data. This enterprise solution is suitable for practices with 10+ physicians. It offers customizable clinical reporting, intuitive workflows, and an integrated patient experience platform with telehealth capabilities for virtual visits. Additionally, practices can access NextGen Mobile to streamline clinical documentation and collaboration while on the go.


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NextGen Enterprise Software - NextGen Ambient Assist transforms patient-provider conversations on mobile devices into temporary transcripts, generating structured SOAP notes. Notes are generated with 90% accuracy, and can save providers up to 2 hours per day.
NextGen Enterprise Software - Give patients 24/7 access to initiate routine tasks without calling your office. Free up your staff to focus on other tasks as NextGen PxP Portal takes a load off their shoulders.
NextGen Enterprise Software - Access your tasks, provider approval queue (PAQ), medication refills, clinical documentation from the patient chart, and previous dictations on your cell phone anywhere, anytime.
NextGen Enterprise Software - Meet the challenges of value-based care. Gain a clear view into your patient population with aggregated, multi-source data and an easy-to-navigate visual display.
NextGen Enterprise Software - NextGen Financial and Operational Analytics is cloud-hosted. Access it with any web browser. Use drill-down dashboards and filters to identify trends across your enterprise.
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NextGen Enterprise video
NextGen Enterprise video
NextGen Enterprise Software - NextGen Ambient Assist transforms patient-provider conversations on mobile devices into temporary transcripts, generating structured SOAP notes. Notes are generated with 90% accuracy, and can save providers up to 2 hours per day.
NextGen Enterprise Software - Give patients 24/7 access to initiate routine tasks without calling your office. Free up your staff to focus on other tasks as NextGen PxP Portal takes a load off their shoulders.
NextGen Enterprise Software - Access your tasks, provider approval queue (PAQ), medication refills, clinical documentation from the patient chart, and previous dictations on your cell phone anywhere, anytime.
NextGen Enterprise Software - Meet the challenges of value-based care. Gain a clear view into your patient population with aggregated, multi-source data and an easy-to-navigate visual display.
NextGen Enterprise Software - NextGen Financial and Operational Analytics is cloud-hosted. Access it with any web browser. Use drill-down dashboards and filters to identify trends across your enterprise.

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Reviews

Overall rating

4.0 /5
(25)
Value for Money
4/5
Features
3.9/5
Ease of Use
4/5
Customer Support
3.3/5

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Showing 5 reviews of 25
Tracie
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

They listen...and deliver

Reviewed on 2024/12/18

I have been using NextGen since 2017 and overall will say it has been a positive experience. They...

I have been using NextGen since 2017 and overall will say it has been a positive experience. They do try to listen to their clients and provide them updates to meet the everchanging landscape of healthcare.

Pros

The configurability of the software, but how useful it already is out of the box.

Cons

To set up some parts of the system, you have to go to several different screens to do different steps to set up 1 item.

Alternatives Considered

athenaOne

Reasons for Choosing NextGen Enterprise

We needed an EHR that would be compliant with regulations and support our needs.

Switched From

MicroMD

Reasons for Switching to NextGen Enterprise

They had the better presentation that day.
Carrie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

NextGen EHR

Reviewed on 2024/08/13

Our account manager is really responsive to us. If we have issues, he is always on top of getting...

Our account manager is really responsive to us. If we have issues, he is always on top of getting us help.

Pros

I like the way the system is set up. It is easy to navigate.

Cons

Too many ways to the same thing, that if a provider picks the wrong way to do it, then it might not get captured right for reporting.

Bryan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Get out while you still have your sanity

Reviewed on 2024/08/19

I cannot wait to get out of our Nextgen contract and move to a company that does not feel like a...

I cannot wait to get out of our Nextgen contract and move to a company that does not feel like a sinking ship. Nextgen hasn't been modernized in what feels like ages, and the "new" version 6.2021 is very buggy. The new patient portal is also a buggy mess that we cannot get to work any time there is an update.

Pros

I like that we are very intertwined with Nextgen and I already have a very serious knowledge base.

Cons

The quality of support services has been on a down trend for years now. Reps are constantly changing, institutional knowledge has almost totally disappeared due to outsourcing. My team has experienced an ever-increasing number of tickets go completely unanswered, then when tracked down they are just listed as known issues and forgotten about.

Glenea
Overall rating
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank You [sensitive content hidden]

Reviewed on 2024/12/23

Overall it's been a much better experience thanks to [sensitive content hidden], and our dedicated...

Overall it's been a much better experience thanks to [sensitive content hidden], and our dedicated TAM [sensitive content hidden].

Pros

Having [sensitive content hidden] as our Enterprise Account Manager.

Cons

The RCM services from 2017 to 2023. We also struggled with NG IT regarding our interface connections in 2022-2023.

Alternatives Considered

Athena

Reasons for Choosing NextGen Enterprise

We were seeking a better practice management system

Switched From

Centricity

Reasons for Switching to NextGen Enterprise

A collegue who highly recommened NextGen vs. Athena
Julia
Overall rating
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

NextGen Enterprise PM

Reviewed on 2024/12/20

It's been great working with [sensitive content hidden] and the NextGen Team.

It's been great working with [sensitive content hidden] and the NextGen Team.

Pros

Our Account Manager, [sensitive content hidden] and her willingness to assist and escalate urgent issues.

Cons

Known Issues & support not restarting services. Connectivity dropping sporadically

Showing 5 reviews of 25 Read all reviews

NextGen Enterprise FAQs

Below are some frequently asked questions for NextGen Enterprise.

NextGen Enterprise offers the following pricing plans:

  • Free Trial: Not Available

NextGen Enterprise has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

NextGen Enterprise supports the following languages:

English

NextGen Enterprise supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

NextGen Enterprise integrates with the following applications:

OnBase

NextGen Enterprise offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for NextGen Enterprise.