NextGen Enterprise
NextGen Enterprise
About NextGen Enterprise
NextGen Enterprise is an EHR/EMR software that helps medical practitioners manage their patient records and clinical data. This enterprise solution is suitable for practices with 10+ physicians. It offers customizable clinical reporting, intuitive workflows, and an integrated patient experience platform with telehealth capabilities for virtual visits. Additionally, practices can access NextGen Mobile to streamline clinical documentation and collaboration while on the go.
Images
Not sure about NextGen Enterprise?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
DrChrono
Epic
athenaOne
MicroMD
Reviews
Already have NextGen Enterprise?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
They listen...and deliver
Reviewed on 2024/12/18
I have been using NextGen since 2017 and overall will say it has been a positive experience. They...
I have been using NextGen since 2017 and overall will say it has been a positive experience. They do try to listen to their clients and provide them updates to meet the everchanging landscape of healthcare.
Pros
The configurability of the software, but how useful it already is out of the box.
Cons
To set up some parts of the system, you have to go to several different screens to do different steps to set up 1 item.
Alternatives Considered
athenaOneReasons for Choosing NextGen Enterprise
We needed an EHR that would be compliant with regulations and support our needs.Switched From
MicroMDReasons for Switching to NextGen Enterprise
They had the better presentation that day.- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
NextGen EHR
Reviewed on 2024/08/13
Our account manager is really responsive to us. If we have issues, he is always on top of getting...
Our account manager is really responsive to us. If we have issues, he is always on top of getting us help.
Pros
I like the way the system is set up. It is easy to navigate.
Cons
Too many ways to the same thing, that if a provider picks the wrong way to do it, then it might not get captured right for reporting.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Get out while you still have your sanity
Reviewed on 2024/08/19
I cannot wait to get out of our Nextgen contract and move to a company that does not feel like a...
I cannot wait to get out of our Nextgen contract and move to a company that does not feel like a sinking ship. Nextgen hasn't been modernized in what feels like ages, and the "new" version 6.2021 is very buggy. The new patient portal is also a buggy mess that we cannot get to work any time there is an update.
Pros
I like that we are very intertwined with Nextgen and I already have a very serious knowledge base.
Cons
The quality of support services has been on a down trend for years now. Reps are constantly changing, institutional knowledge has almost totally disappeared due to outsourcing. My team has experienced an ever-increasing number of tickets go completely unanswered, then when tracked down they are just listed as known issues and forgotten about.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank You [sensitive content hidden]
Reviewed on 2024/12/23
Overall it's been a much better experience thanks to [sensitive content hidden], and our dedicated...
Overall it's been a much better experience thanks to [sensitive content hidden], and our dedicated TAM [sensitive content hidden].
Pros
Having [sensitive content hidden] as our Enterprise Account Manager.
Cons
The RCM services from 2017 to 2023. We also struggled with NG IT regarding our interface connections in 2022-2023.
Alternatives Considered
AthenaReasons for Choosing NextGen Enterprise
We were seeking a better practice management systemSwitched From
CentricityReasons for Switching to NextGen Enterprise
A collegue who highly recommened NextGen vs. Athena- Industry: Medical Practice
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
NextGen Enterprise PM
Reviewed on 2024/12/20
It's been great working with [sensitive content hidden] and the NextGen Team.
It's been great working with [sensitive content hidden] and the NextGen Team.
Pros
Our Account Manager, [sensitive content hidden] and her willingness to assist and escalate urgent issues.
Cons
Known Issues & support not restarting services. Connectivity dropping sporadically
NextGen Enterprise FAQs
Below are some frequently asked questions for NextGen Enterprise.Q. What type of pricing plans does NextGen Enterprise offer?
NextGen Enterprise offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of NextGen Enterprise?
NextGen Enterprise has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NextGen Enterprise support?
NextGen Enterprise supports the following languages:
English
Q. Does NextGen Enterprise support mobile devices?
NextGen Enterprise supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NextGen Enterprise integrate with?
NextGen Enterprise integrates with the following applications:
OnBase
Q. What level of support does NextGen Enterprise offer?
NextGen Enterprise offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for NextGen Enterprise.
- Cardiology EMR Software
- Podiatry EMR Software
- Patient Scheduling Software
- Appointment Reminder Software
- OBGYN EMR Software
- Dermatology EMR Software
- Primary Care EHR Software
- Substance Abuse EMR/EHR Software
- Ophthalmology EMR Software
- Orthopedic EMR Software
- Urgent Care EMR Software
- Revenue Cycle Management Software
- Electronic Medical Records Software
- Pain Management EMR Software
- Mental Health EHR Software
- Urology EMR Software