Jungo

About Jungo
Jungo is a cloud-based mortgage and real estate CRM solution that allows users to automate repetitive tasks, enhance marketing efforts, and streamline communication with everyone from prospects, clients, referral partners, and colleagues. It offers additional features such as multi-channel marketing, customizable branding, compliance and more.
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- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jungo Review
Reviewed on 2020/06/25
Great experience so far. Customer service is fast in responding.
Great experience so far. Customer service is fast in responding.
Pros
Great CRM to store my database and the important information regarding my clients loan details.
Cons
There are alot of features that I am still trying to learn. It takes some time to learn it all.
Response from Jungo
Thank you for your honest and kind feedback! We are so happy to hear that you enjoy Jungo. If you would like to share any other feedback, please email us at [email protected]
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
CRM
Reviewed on 2020/07/01
minimal
minimal
Pros
Capturing client information.
ease of accessing clients
sorting
Cons
Difficulty to generate auto emails.
needs bigger marketing material
Alternatives Considered
Microsoft WhiteboardReasons for Choosing Jungo
my former company ran the crm, and I needed control of my own databaseSwitched From
Surefire CRMReasons for Switching to Jungo
it felt more mortgage specificResponse from Jungo
We appreciate you taking the time to share your experience with Jungo. Thank you for your honest feedback. We look forward to the chance to continue to support your implementation of Jungoplease reach out to our team at help.ijungo.com if we can assist you in any way!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Jungo is good but can be much better
Reviewed on 2020/10/12
When we initially started with Ijungo, it was a life saver coming from just salesforce. It made...
When we initially started with Ijungo, it was a life saver coming from just salesforce. It made everything much simpler and we were staying in from of our prospects and clients. However in time, its luster faded and it just became a tool with a lot of promises but very few that work. If you want a good CRM and drip marketing agent, Jungo is your product. If you're trying to step up past that, its not as effective.
Pros
I like Jungo because it's customized to the mortgage industry. It allows users to utilize the enormous power of Salesforce but not get bogged down by all the utilities. I really enjoy the closing email of the week because it gives you weekly content for your clients and prospects.
Cons
The customer service department is snail crawl slow. They are very slow to respond to issues and they still have to check in with Salesforce, which makes it even slower. Many of the tools that they advertise don't work, at least for us, I.e."the Property Listing", "Ijungo Concierge" etc.
Response from Jungo
We appreciate you taking the time to share your experience with Jungo! Thank you for your honest feedback. We are very glad to hear that you enjoyed Jungo's customizations and marketing tools. However, we are sorry to hear that Jungo did not align with your long-term needs. If there is ever anything we can do to support your implementation of Jungo, please do not hesitate to reach out to our team at help.ijungo.com. If you would like to share any further feedback about your experience, please email us at [email protected].
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Jungo
Reviewed on 2022/09/16
I have a tough time remembering where each and every file is during the process. Jungo has helped...
I have a tough time remembering where each and every file is during the process. Jungo has helped me get better organized.
Pros
I like the automation of the CRM. I can upload all of the data and set it and forget it. I love all the auto-generated topics that are available.
Cons
I don't think I have used this long enough to provide an accurate review. I look forward to using it more and more in the future. I am excited about using it more and more.
Alternatives Considered
BluMortgageReasons for Choosing Jungo
I could not figure out how to make bluroot do anything that I was looking for. I was very confused.Switched From
BluMortgageResponse from Jungo
Thank you for taking the time to leave a review, Ryan! We love to hear that you love the automation of Jungo and we look forward to continue working together.
- Industry: Financial Services
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Review Request
Reviewed on 2020/06/25
Getting support when it is needed. Waiting a day to get responses is frustrating.
Getting support when it is needed. Waiting a day to get responses is frustrating.
Pros
The ability to retain and communicate with my database
Cons
Way to complicated to pull reports, to map & import from my loan origination system, Encompass.
Response from Jungo
We appreciate you taking the time to share your experience with Jungo. Thank you for your honest review! We are sorry to hear that you found the system complicated, but we hope to be able to continue to work together to help you benefit from its capabilities. If you would like to share any other feedback, please email us at [email protected].
Jungo FAQs
Below are some frequently asked questions for Jungo.Q. What type of pricing plans does Jungo offer?
Jungo offers the following pricing plans:
- Free Trial: Not Available
Contact Jungo for pricing details.
Q. Who are the typical users of Jungo?
Jungo has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jungo support?
Jungo supports the following languages:
English
Q. Does Jungo support mobile devices?
Jungo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jungo integrate with?
Jungo integrates with the following applications:
Anthology Encompass, Calyx Point, Floify, Gmail, Microsoft Outlook, Velocity, Zapier
Q. What level of support does Jungo offer?
Jungo offers the following support options:
24/7 (Live rep)
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