
About Sensei Cloud
Carestream Dental is the trusted industry partner in providing integrated, intuitive and scalable practice management solutions that power centralized operations for thriving group practices.
Unlike competitive solutions, Sensei Cloud was built around user observations and is constantly being improved based on customer insights.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Sensei Cloud
Key benefits of Sensei Cloud
• True Cloud – a browser-based platform with anywhere and anytime access enhances productivity and increases efficiency through workflow-centered design
• Predictable cost – eliminates the need for additional hardware and reduces IT cost and liabilities
• Imaging included – fully diagnostic cloud imaging 2D & 3D included, securely stored on the cloud for storage and retrieval
• Insights to profitability - Visual KPIs with graphic dashboards identify targets for improvements and growth areas
• Scalable – enables growing practices to expand easily by simplifying the process of adding new locations
• Agile – adapts to customer needs identified through customer feedback and collaboration, empowering them to play a role in future design and direction
• Multi-tasking friendly – allows users to open multiple areas of the application without closing others, preventing them from losing their current place in the software
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United Kingdom, United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Sensei Cloud
Images


Features
Total features of Sensei Cloud: 72
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Reviews
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- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sensei will be the future of ERM
Reviewed on 2023/02/01
Pros
I enjoyed the cloud based experience and ease of accessibility from any platform and location, as well as the user friendly scheduling, treatment planning and payment features.
Cons
That you cannot visualize and integrate digital radiographs into the software.
Response from Carestream Dental
Hi Elianne, thank you so much for the positive review! We now have a Sensei Imaging product that will allow you to integrate and visualize your digital radiographs. We would love to give you a demo. You can request one here: https://gosensei.com/pages/requestademo?
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great conversion
Reviewed on 2023/01/27
Really pleased
Really pleased
Pros
Ease of use, insurance billing and tracking capabilities, patient scheduling and reminder features, periodontal and dental charting
Cons
Lack of Patient online booking feature, patient recall label printing option not available,
Response from Carestream Dental
Thank you for the positive review. We value all customer feedback as we constantly strive to improve the customer experience.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
We were hoping for a much better product
Reviewed on 2023/02/01
We have had nothing but aggravation, disappointment and the doctor has had to pay out much more in...
We have had nothing but aggravation, disappointment and the doctor has had to pay out much more in salaries to compensate for us working from home just to get day to day things done because of constant workarounds.
Pros
The integration process was okay but we had to do alot of old information deletion leading up to the switch. I did not expect it to be anything like our old software but I expected a less flawed softeware. There were and still are many things that were promised to be implemented and have not been. They are updating regularly but so much more can be done.
Cons
Provider production/collection don't seem accurate. Financial reports are not easy to create or read. I have been hearing about "Sticky Notes" and "Combined Family Billing" coming since we started in Oct 2021 and that still hasn't happened yet. Still has a flawed Bulk payment feature since it was implemented and it has not been repaired yet. The ease of flow, common sense items and basic billing necessities just aren't there.
Response from Carestream Dental
Hi Kelly, I am so sorry you are not having a good experience with our product. Family billing was released late last year, so if you want training, please get in touch with me privately. We can also look into the issue of the bulk payment to see if it is a system error or if additional training is required. Most of our customers have found the process flow to be an improvement to other dental practice management software, and we would love your feedback on your usability experience to see if there is room for improvement.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great program!
Reviewed on 2023/01/27
Good
Good
Pros
Easy to use and you can easily find patients in the search bar
Cons
Billing. Sometimes people who have completed paid their bill still show outstanding balances. As well it is difficult to track collections.
Response from Carestream Dental
Hi Stephanie, thank you for the positive review. At Carestream Dental, we constantly improve our products based on reviews and other helpful feedback.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sensei review
Reviewed on 2023/01/27
Pros
Accessibility and ability to view notes and schedule from any computer
Cons
Some of the codes for treatment planning are incorrect (I.e. bridge tx planning
Response from Carestream Dental
Hello, thank you for the positive review. At Carestream Dental, we constantly improve our products based on reviews and other helpful feedback.
Sensei Cloud FAQs
Below are some frequently asked questions for Sensei Cloud.Q. Who are the typical users of Sensei Cloud?
Sensei Cloud has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Sensei Cloud support?
Sensei Cloud supports the following languages:
English
Q. Does Sensei Cloud support mobile devices?
Sensei Cloud supports the following devices:
Q. What other apps does Sensei Cloud integrate with?
We do not have any information about what integrations Sensei Cloud has
Q. What level of support does Sensei Cloud offer?
Sensei Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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