About Sensei Cloud

Carestream Dental is the trusted industry partner in providing integrated, intuitive and scalable practice management solutions that power centralized operations for thriving group practices.

Unlike competitive solutions, Sensei Cloud was built around user observations and is constantly being improved based on customer insights.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Sensei Cloud

• True Cloud – a browser-based platform with anywhere and anytime access enhances productivity and increases efficiency through workflow-centered design
• Predictable cost – eliminates the need for additional hardware and reduces IT cost and liabilities
• Imaging included – fully diagnostic cloud imaging 2D & 3D included, securely stored on the cloud for storage and retrieval
• Insights to profitability - Visual KPIs with graphic dashboards identify targets for improvements and growth areas
• Scalable – enables growing practices to expand easily by simplifying the process of adding new locations
• Agile – adapts to customer needs identified through customer feedback and collaboration, empowering them to play a role in future design and direction
• Multi-tasking friendly – allows users to open multiple areas of the application without closing others, preventing them from losing their current place in the software

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Sensei Cloud Software - 1
Sensei Cloud Software - For enterprising dental professionals, Sensei Cloud is your digital mentor that helps you be the best healthcare provider and business manager you can be.
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Sensei Cloud Software - 1
Sensei Cloud Software - For enterprising dental professionals, Sensei Cloud is your digital mentor that helps you be the best healthcare provider and business manager you can be.

Features

Total features of Sensei Cloud: 72

  • 2D Drawing
  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • For Dental Practices
  • HIPAA Compliant
  • Image Analysis
  • Image Enhancement
  • Imaging and X-rays
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Records Management
  • Payment Collection
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third Party Integrations
  • Treatment Planning
  • User Management
  • Video Support
  • Web Forms

Alternatives

PracticeWorks a Sensei product

3
#1 Alternative to Sensei Cloud
Take the hassle out of running your dental office, and get back to what matters most: giving your patients the best...

Fuse

0
#2 Alternative to Sensei Cloud
Intuitive, cloud-based practice management system for dental practices allows you to consolidate multi-location...

OrthoTrac a Sensei product

4
#3 Alternative to Sensei Cloud
A platform specifically designed for orthodontists to help them maintain and build out their practices in the most...

Dentrix

4,3
#4 Alternative to Sensei Cloud
Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business,...

Reviews

Overall rating

3,5 /5
(13)
Value for Money
3,1/5
Features
3,2/5
Ease of Use
3,5/5
Customer Support
3,6/5

Already have Sensei Cloud?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 13
Elianne
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Sensei will be the future of ERM

Reviewed on 2023/02/01

Pros

I enjoyed the cloud based experience and ease of accessibility from any platform and location, as well as the user friendly scheduling, treatment planning and payment features.

Cons

That you cannot visualize and integrate digital radiographs into the software.

Response from Carestream Dental

Hi Elianne, thank you so much for the positive review! We now have a Sensei Imaging product that will allow you to integrate and visualize your digital radiographs. We would love to give you a demo. You can request one here: https://gosensei.com/pages/requestademo?

Michael
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great conversion

Reviewed on 2023/01/27

Really pleased

Really pleased

Pros

Ease of use, insurance billing and tracking capabilities, patient scheduling and reminder features, periodontal and dental charting

Cons

Lack of Patient online booking feature, patient recall label printing option not available,

Response from Carestream Dental

Thank you for the positive review. We value all customer feedback as we constantly strive to improve the customer experience.

Kelly
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

We were hoping for a much better product

Reviewed on 2023/02/01

We have had nothing but aggravation, disappointment and the doctor has had to pay out much more in...

We have had nothing but aggravation, disappointment and the doctor has had to pay out much more in salaries to compensate for us working from home just to get day to day things done because of constant workarounds.

Pros

The integration process was okay but we had to do alot of old information deletion leading up to the switch. I did not expect it to be anything like our old software but I expected a less flawed softeware. There were and still are many things that were promised to be implemented and have not been. They are updating regularly but so much more can be done.

Cons

Provider production/collection don't seem accurate. Financial reports are not easy to create or read. I have been hearing about "Sticky Notes" and "Combined Family Billing" coming since we started in Oct 2021 and that still hasn't happened yet. Still has a flawed Bulk payment feature since it was implemented and it has not been repaired yet. The ease of flow, common sense items and basic billing necessities just aren't there.

Response from Carestream Dental

Hi Kelly, I am so sorry you are not having a good experience with our product. Family billing was released late last year, so if you want training, please get in touch with me privately. We can also look into the issue of the bulk payment to see if it is a system error or if additional training is required. Most of our customers have found the process flow to be an improvement to other dental practice management software, and we would love your feedback on your usability experience to see if there is room for improvement.

Stephanie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great program!

Reviewed on 2023/01/27

Good

Good

Pros

Easy to use and you can easily find patients in the search bar

Cons

Billing. Sometimes people who have completed paid their bill still show outstanding balances. As well it is difficult to track collections.

Response from Carestream Dental

Hi Stephanie, thank you for the positive review. At Carestream Dental, we constantly improve our products based on reviews and other helpful feedback.

William
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Sensei review

Reviewed on 2023/01/27

Pros

Accessibility and ability to view notes and schedule from any computer

Cons

Some of the codes for treatment planning are incorrect (I.e. bridge tx planning

Response from Carestream Dental

Hello, thank you for the positive review. At Carestream Dental, we constantly improve our products based on reviews and other helpful feedback.

Showing 5 reviews of 13 Read all reviews

Sensei Cloud FAQs

Below are some frequently asked questions for Sensei Cloud.

Sensei Cloud has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Sensei Cloud supports the following languages:

English

Sensei Cloud supports the following devices:

We do not have any information about what integrations Sensei Cloud has

Sensei Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Sensei Cloud.