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Kompassify

Kompassify

4.7 (15)
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User Onboarding, no-code, Digital Adoption, user activation.
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About Kompassify

Kompassify is a cloud-based no-code solution, which helps small and midsize businesses manage client onboarding via product tours, checklists, in-app walkthroughs, progress tracking, real-time analytics, and more. The platform offers various features such as multi-language support, user accounts, customer segmentation, notification widgets, and feedback surveys.

Key benefits of Kompassify

- user onboarding toolkit
- onboarding checklist
- feature adoption
- Announcement widget
- NPS & Surveys

Images

Kompassify Software - Kompassify Features Overview
Kompassify Software - Onboarding Progress bar
Kompassify Software - Onbaording Checklist
Kompassify Software - NPS & Survey
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Starting Price

€35.00
month
US$99.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

18
59

Integrations

No integrations found
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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.7 /5
(15)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.9/5

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Showing 5 reviews of 15 Read all reviews
Showing 5 reviews of 15
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best deal on the market

Reviewed on 2022/02/04

Pros

Kompassify is easy to use, has all the features you need from a product tour / onboarding tool, and does it all at a fraction of the price of competitors. They are constantly adding updates and new features. Their customer support is OUTSTANDING. They will bend over backwards to make fixes or help you when you get stuck.

Cons

When I first started using Kompassify, some of the more advanced features were hard to implement on my own as a non-technical person. That said, their customer support took the time to walk me through everything step by step, and I eventually got everything configured the way I wanted it.

Alternatives Considered

Userflow, UserGuiding and Intercom

Switched From

Intercom
Andrew
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Value For Money Onboarding/Interactive Tour Software Available

Reviewed on 2023/06/13

A+. Fantastic. Long term user. Very happy.

A+. Fantastic. Long term user. Very happy.

Pros

$99/m unlimited usage.Cheaper than the big names, but not lacking in features.We had a $1500/m bill from user pilot and figures this is getting silly in terms of costs for interactive tours, so switched to Kompassify and couldn't be happier.

Cons

Nothing. It's built really well. Very occasionally when building a product tour, you might have to refresh a page. In my experience with many other platforms like this, it happens with all of them.

Alternatives Considered

Product Fruits, WalkMe, Usetiful, Pendo and UserGuiding

Reasons for Choosing Kompassify

Value for money

Switched From

Userpilot

Reasons for Switching to Kompassify

Value for money and no huge enterprise tier pricing
Fernando
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good starting and testing tool for User Onboarding

Reviewed on 2022/09/05

Pros

It requires little to no knowledge about code to build functional User Onboarding tours. Its quite easy to setup and to build the steps. It's also possible to segment your users to see different tours and guides.

Cons

As the time of writing, there were no "organize and filter" features in lists. It gets a little messy after having 15+ tours spread across 3 pages.

Sebastian
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adaptive software with great support

Reviewed on 2022/01/24

Very friendly team and support on a personal level. Features were added and bugs were fixed very...

Very friendly team and support on a personal level. Features were added and bugs were fixed very fast.

Pros

Designing a tour is quite easy once you get the hang of it. It's highly customizable so you can truly tailor the software to your companies' needs.
The best thing is not the features though, but the great support Kompassify offers. They are super-responsive and present solutions to existing problems in no time. Happy to do business with them!

Cons

Some bugs occurred while trying to implement. Also, a couple features we needed (e.g. language mapping) had to be added during the implementation process.

Alternatives Considered

Userflow and Userlane

Reasons for Switching to Kompassify

Best value for money Good amount of features Great support
James
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great concept and great service!

Reviewed on 2024/10/15

Pros

The support from the team is fantastic. When I have a question, I get answers right away!

Cons

I still have issues when editing tours that the page will load but the editor doesn't, so i have to go back and start again.

Showing 5 reviews of 15 Read all reviews

Kompassify FAQs

Below are some frequently asked questions for Kompassify.

Kompassify offers the following pricing plans:

  • Starting from: €35.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Growth - €35/mo - up to 5000 monthly active users Enterprise - €99/mo - unlimited monthly active users

Kompassify has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000

We do not have any information about what languages Kompassify supports

Kompassify supports the following devices:

We do not have any information about what integrations Kompassify has

Kompassify offers the following support options:

Email/Help Desk, Chat

Related categories

See all software categories found for Kompassify.

Folder icon Customer Success Software
Folder icon Customer Onboarding Software
Folder icon Digital Adoption Platforms
Folder icon No-Code Development Platforms