Savvy Pet Spa
About Savvy Pet Spa
Savvy Pet Spa is a simple, intuitive, software for pet groomers worldwide. The solution is a business management tool to help improve efficiency & facilitate growth in pet grooming businesses.
The solution offers features such as color coded diary functions, pet birthday messages, deposit reminders, unlimited users and more.
Key benefits of Savvy Pet Spa
Savvy Pet Spa is a cloud based software designed for pet groomers to manage and grow their business using powerful, time saving tools all in the one place.
It doesn’t matter if you’re a solo groomer or have multiple salons, if you have drive and a passion to grow your business. Savvy is the one for you!
Since launching in 2018 Savvy Pet Spa has formed a community of pet groomers all across the globe, who empower and support each other in all aspects of their business each day.
Although Savvy Pet Spa is an online diary and booking system, it is so much more than that. We aim to make pet professional's journey in growing their business a breeze. You can focus less on the boring business side and get back to doing what they love!
Some of our features include:
• Unlimited users, pets, customers and appointments
• Colour coded diary function
• No show protection
• Automatic reminders
• Pet birthday reminders
• Miss you reminders
• Deposit reminders
• Send to all messaging
• Over due grooms messaging
• Electronic contracts and forms for upselling
• Email marketing and newsletters
• Before & after pictures of your grooms which you can post straight to your socials.
• 24/7 online bookings
• Add on services functionality for online bookings
• Online shop
• Free website template
• Mobile apps for both you and your customers
And much more...
Savvy Pet Spa facilitates integration with various third-party applications including Stripe, PayPal, QuickBooks, Gmail, Google calendar and iCal.
In addition to this it has its own POS system SavvyPay which is fully integrated in your software. With competitive rates and no contract it can be used for online payments and in person transactions. Card machines are available at your request.
We offer business support through blogs, podcasts and webinars to ensure your success not only using the software but in your business goals too.
Support is extended through live chat, 1:1 zoom calls, email, phone, Facebook & Instagram and a dedicated support space for the community.
Pricing is available through monthly and annual subscriptions according to the level of functionality you require.
Chat to us!
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Veterinary
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Savvy Pet Spa is crutial to your salon's success
Reviewed on 2023/01/18
I use this product daily and rely on it for my business success and scheduling
I use this product daily and rely on it for my business success and scheduling
Pros
The calendar/appointment system is clear and easy to use. The client reminders are key to eliminating No Shows
Cons
I would like a more clear accounting break down .ie begin able to see reports on daily/ weekly breakdowns for upcoming appointments etc
Response from It's All Savvy
Hi Justin,
Thank you so much for your kind review.
Depending on your plan you should have the ability to view reports, come through the help button in your system or email us at [email protected] for assistance.
I will share your feedback with the team :)
Jess @SavvyPetSpa
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software love it
Reviewed on 2023/04/30
been using this for a month now, really enjoy it, keeps all reccords and prices etc in one please,...
been using this for a month now, really enjoy it, keeps all reccords and prices etc in one please, online booking is good, savvy pay is ideal for taking deposits etc.
Pros
easy to use onve you get the hang of all the features and settings.
Cons
app isnt the best but just as easy to use a web browser on the phone or tablet
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Primitive software at a premium price
Reviewed on 2023/10/31
We've tried this software for about 9 months now, not happy with it, we will be looking for other...
We've tried this software for about 9 months now, not happy with it, we will be looking for other software and would suggest others do too before signing up.
Pros
Automated reminder emails and texts are very useful. Most dog breeds already saved.
Cons
Clunky, confusing layout. Almost too many functions and sections, some of which seem useless. "Marketing" function an absolute shambles - and they charge more for this. The marketing emails look totally unprofessional due to serious (but surely basic) design programming flaws. We have given feedback but bugs don't seem to be fixed. And all at a premium price!
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing and very necessary service
Reviewed on 2023/01/18
It is great. It has transformed my business
It is great. It has transformed my business
Pros
This program fulfills a position in my company that I would have had to hire out. It takes away the stress of scheduling, booking, calling to confirm appointments, and everything else that comes with being a solo pet groomer. It has reduced my no shows down to nearly 0, and gives my clients ample reminder time for their appointments.
Cons
I don't like how glitchy the companion apps are. They are rudimentary, hard to use, and do not actually create new customers when you are away from the computer and need to use the app instead.
Response from It's All Savvy
Hi Melissa,
Thank for your lovely review, it is great to hear you are enjoying Savvy. Do let us know if there is any improvements we can make, we are always open to feedback!
Message us through the help button to let us know :)
Jess
- Industry: Veterinary
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Savvy is the business!
Reviewed on 2021/05/23
I will be using Savvy for the life of my business. I absolutely love it and recommend it to all my...
I will be using Savvy for the life of my business. I absolutely love it and recommend it to all my fellow groomers!
Pros
I love the detailed customer and pet information capabilities, ease of booking, and how easy it is to customize to suit my needs. I have almost no No-Shows thanks to the sms features. As a home based groomer, I was able to customize to send appointment details specific to my business, as well as an automated message with the address for new clients. All I have to do is hit one button and they get all the information they need. Reminders go out automatically the day before a scheduled appt but can be set to go out at any interval. I am a single home based groomer and this suits my needs perfectly with the least expensive tier, which is only $20 per month. The included monthly sms credits have always been plenty and I haven't needed to purchase extra.
You can also customize and edit emails specific to your business and send them automatically to clients.
Customer service has always been timely and are ALWAYS super nice to me and resolve any issues or answer any questions very quickly.
Cons
The only issue that I had, was that the company is based out of the UK and the default settings are not what are generally used in the US. I needed to update settings from BP to USD, appointment times in texts were listed in 24HR time, and the UK lists dates as DD/MM/YY instead of MM/DD/YY and I was worried it would be a bit confusing for clients. They were very helpful and fixed all the settings for me very quickly however. Again, their customer service has been wonderful. The time difference has never been a problem for communication.
Reasons for Choosing Savvy Pet Spa
I was looking for specific features that would fit in my budget. The other programs were either too expensive or didn't have the features I wanted.Reasons for Switching to Savvy Pet Spa
All the features I wanted at a price I could afford.Response from It's All Savvy
Hi Renee,
Thank you so much for taking the time to leave such a fab detailed review. We really appreciate it!
Let us know if there is anything we can do to help in the future :)
Jess @SavvyPetSpa
Savvy Pet Spa FAQs
Below are some frequently asked questions for Savvy Pet Spa.Q. What type of pricing plans does Savvy Pet Spa offer?
Savvy Pet Spa offers the following pricing plans:
- Starting from: £35.00/month
- Pricing model: Subscription
- Free Trial: Available
Starter - £35/month Extra - £45/month Salon - £50/month
Q. Who are the typical users of Savvy Pet Spa?
Savvy Pet Spa has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Savvy Pet Spa support?
Savvy Pet Spa supports the following languages:
English
Q. Does Savvy Pet Spa support mobile devices?
Savvy Pet Spa supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Savvy Pet Spa integrate with?
Savvy Pet Spa integrates with the following applications:
Gmail, PayPal, Stripe
Q. What level of support does Savvy Pet Spa offer?
Savvy Pet Spa offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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