About Savvy Pet Spa

Savvy Pet Spa is a simple, intuitive, software for pet groomers worldwide. The solution is a business management tool to help improve efficiency & facilitate growth in pet grooming businesses.

The solution offers features such as color coded diary functions, pet birthday messages, deposit reminders, unlimited users and more.


Key benefits of Savvy Pet Spa

Savvy Pet Spa is a cloud based software designed for pet groomers to manage and grow their business using powerful, time saving tools all in the one place.

It doesn’t matter if you’re a solo groomer or have multiple salons, if you have drive and a passion to grow your business. Savvy is the one for you!

Since launching in 2018 Savvy Pet Spa has formed a community of pet groomers all across the globe, who empower and support each other in all aspects of their business each day.

Although Savvy Pet Spa is an online diary and booking system, it is so much more than that. We aim to make pet professional's journey in growing their business a breeze. You can focus less on the boring business side and get back to doing what they love!

Some of our features include:
• Unlimited users, pets, customers and appointments
• Colour coded diary function
• No show protection

• Automatic reminders
• Pet birthday reminders
• Miss you reminders
• Deposit reminders
• Send to all messaging
• Over due grooms messaging

• Electronic contracts and forms for upselling
• Email marketing and newsletters
• Before & after pictures of your grooms which you can post straight to your socials.

• 24/7 online bookings
• Add on services functionality for online bookings
• Online shop
• Free website template

• Mobile apps for both you and your customers

And much more...

Savvy Pet Spa facilitates integration with various third-party applications including Stripe, PayPal, QuickBooks, Gmail, Google calendar and iCal.

In addition to this it has its own POS system SavvyPay which is fully integrated in your software. With competitive rates and no contract it can be used for online payments and in person transactions. Card machines are available at your request.

We offer business support through blogs, podcasts and webinars to ensure your success not only using the software but in your business goals too.

Support is extended through live chat, 1:1 zoom calls, email, phone, Facebook & Instagram and a dedicated support space for the community.

Pricing is available through monthly and annual subscriptions according to the level of functionality you require.

Chat to us!


Images

Savvy Pet Spa Software - Retain your clients with Savvy Pet Spa's customer mobile apps.
Savvy Pet Spa Software - Showcase your Salon with Savvy Pet Spa's free online & app directory.
Savvy Pet Spa Software - Savvy Pet Spa's customisable email marketing suite.
Savvy Pet Spa Software - Savvy Pet Spa makes scheduling your appointments a breeze.
Savvy Pet Spa Software - Manage all of your customer and pet data at your fingertips
Savvy Pet Spa Software - Check out the Savvy Blog for small business owners.
Savvy Pet Spa Software - Listen to the Pet Biz Pep Talk podcast for small business owners
Savvy Pet Spa Software - Everything you need at your fingertips.
Savvy Pet Spa Software - Take control of your business.
View 9 more
Savvy Pet Spa Software - Retain your clients with Savvy Pet Spa's customer mobile apps.
Savvy Pet Spa Software - Showcase your Salon with Savvy Pet Spa's free online & app directory.
Savvy Pet Spa Software - Savvy Pet Spa's customisable email marketing suite.
Savvy Pet Spa Software - Savvy Pet Spa makes scheduling your appointments a breeze.
Savvy Pet Spa Software - Manage all of your customer and pet data at your fingertips
Savvy Pet Spa Software - Check out the Savvy Blog for small business owners.
Savvy Pet Spa Software - Listen to the Pet Biz Pep Talk podcast for small business owners
Savvy Pet Spa Software - Everything you need at your fingertips.
Savvy Pet Spa Software - Take control of your business.

Not sure about Savvy Pet Spa? Compare with a popular alternative

Savvy Pet Spa

4,6 (73)
VS.
Highly reviewed

Starting Price

£35,00
month
US$50,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

88
48

Integrations

5
2

Ease of Use

4,4 (73)
4,7 (74)

Value for Money

4,4 (73)
4,8 (74)

Customer Service

4,6 (73)
4,8 (74)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,6 /5
(73)
Value for Money
4,4/5
Features
4,5/5
Ease of Use
4,4/5
Customer Support
4,6/5

Already have Savvy Pet Spa?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 73
Pete
Pete
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You can stop looking now

Reviewed on 2020/02/07

Savvy's help and support is/has been fantastic. [SENSITIVE CONTENT HIDDEN] have all been a great...

Savvy's help and support is/has been fantastic. [SENSITIVE CONTENT HIDDEN] have all been a great help in getting us set up and importing our data (600+ customers and 800+ pets) and every question I have has been answered very quickly even outside business hours.
The community built around Savvy is an invaluable resource allowing you to get ideas off other people using the software as well as the fantastic support by Savvy themselves.

Pros

Savvy has a very clean well thought out interface that's very simple to use without compromising on features that its more establish competitors have.
Appointment creation is very quick and automatically sends out sms & email notifications, which can be fully customised. We can have the calendar setup exactly how we want with the colors we want.
Savvy is not plastered with over complex interface to incorporate additional features we don't want. None of them silly you can't do this without spending more money messages.
There's no need for any goomer to look at any other software Savvy is the one.

Cons

Do I need to fill this box in?... ok then. The android app (Dont have iphone so couldn't tell you about that) appears to be a little behind with some of the newer features, however its a responsive webapp therefore just using your browser works perfectly, kinda makes me wonder why bother with an app.
Savvy is currently very focused on grooming and does not currently offer daycare, boarding or kennel modules, however i'm pretty sure it could work for daycare and basic boarding if required. This is exactly why we love the software because it's not plastered with over complex interface to incorporate features we don't want.

Alternatives Considered

Revelation Pets, DaySmart Pet and MoeGo

Reasons for Choosing Savvy Pet Spa

We have had issues with the way our old provider supports us for some time and I don't thing here is the correct place to go into details except to say it left us very nervous utilising a tool set so critical to our business operations. We then went on to setup a second salon with separate business contact details but with a crossover in catchment area and that could not be supported in the way we wanted with our old software provider.

Switched From

Pawfinity

Reasons for Switching to Savvy Pet Spa

I spent a long time evaluating other providers such as 123 Pet, Shake Your Tail, Revelation Pets and MoeGo and none of them could fully fulfill our requirements like Savvy does with shared customer database across multiple salons, customizable automated SMS & emails, digital contract signing. All this with a company that actually wants to be a toolset to support our business the way we want to run it and allowing us to implement any changes inline with our working practices on our terms.

Response from It's All Savvy

Hi Pete,

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience!

Jess @SavvyPetSpa

Renee
Overall rating
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Savvy is the business!

Reviewed on 2021/05/23

I will be using Savvy for the life of my business. I absolutely love it and recommend it to all my...

I will be using Savvy for the life of my business. I absolutely love it and recommend it to all my fellow groomers!

Pros

I love the detailed customer and pet information capabilities, ease of booking, and how easy it is to customize to suit my needs. I have almost no No-Shows thanks to the sms features. As a home based groomer, I was able to customize to send appointment details specific to my business, as well as an automated message with the address for new clients. All I have to do is hit one button and they get all the information they need. Reminders go out automatically the day before a scheduled appt but can be set to go out at any interval. I am a single home based groomer and this suits my needs perfectly with the least expensive tier, which is only $20 per month. The included monthly sms credits have always been plenty and I haven't needed to purchase extra.
You can also customize and edit emails specific to your business and send them automatically to clients.
Customer service has always been timely and are ALWAYS super nice to me and resolve any issues or answer any questions very quickly.

Cons

The only issue that I had, was that the company is based out of the UK and the default settings are not what are generally used in the US. I needed to update settings from BP to USD, appointment times in texts were listed in 24HR time, and the UK lists dates as DD/MM/YY instead of MM/DD/YY and I was worried it would be a bit confusing for clients. They were very helpful and fixed all the settings for me very quickly however. Again, their customer service has been wonderful. The time difference has never been a problem for communication.

Reasons for Choosing Savvy Pet Spa

I was looking for specific features that would fit in my budget. The other programs were either too expensive or didn't have the features I wanted.

Reasons for Switching to Savvy Pet Spa

All the features I wanted at a price I could afford.

Response from It's All Savvy

Hi Renee,

Thank you so much for taking the time to leave such a fab detailed review. We really appreciate it!

Let us know if there is anything we can do to help in the future :)

Jess @SavvyPetSpa

Kaitlyn
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software around

Reviewed on 2024/03/22

Amazing. Best software around and wouldnt go elsewhere. Customer services is second to none

Amazing. Best software around and wouldnt go elsewhere. Customer services is second to none

Pros

Customer services
Online booking
Reminders
Ease of use
Rebooking appointment option

Cons

I dont really have a cons for the software it does exactly what i need.

Alternatives Considered

FreeAgent and Groomer.io

Reasons for Switching to Savvy Pet Spa

Very well laid out, free trial with good customer services to help guide me and nothing was to difficult for them.

Response from It's All Savvy

Hello Katlyn,
Thank you so much for taking the time to review our software. It's great to know that you are so happy, and I will pass your kind words on to the team.
Many Thanks
Team Savvy

Jayne
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Please do not waste your time on this system

Reviewed on 2023/11/29

I have lost all access to my gmail account due to this system, I tried to advise them when I first...

I have lost all access to my gmail account due to this system, I tried to advise them when I first started out that the website was unresponsive while using on my phone so it was randomly creating appointments where they shouldn’t be and blocking out the wrong time, there are so may bugs in the system it’s is unbelievable and the customer service is awful, their answer to everything is to try and blame you for the system faults and have not intentions of fixing anything.

They have a recurring booking which you can switch on when you first set up your initial booking, you can then create as many forward appointments as you like, when I tried to hit the create button it was not working, so I hit the create and confirm which then send out 12 email appointment confirmations in separate emails through my gmail account to my customer using the savvyspas email address as the sender not my gmail account address, this is a violation of google mail usage and is regarded as spamming, it’s also wrong, I am not savvy spa that’s not my business name it’s misleading, it’s trying to make all individual business look like there business name is savvy spa, it’s a violation of my brand. Why would you create a system function that would send out an email for each individual appointment? the rebooking function should not be there as a tool to force your customer to pre agree to a load of bookings, it’s supposed to be for the business owner to manage the diary slots in bulk, not manage the customer in bulk, you would only need the customer to agree to the appointment that is coming up, a logical system would then send the next appointment out on completion of the previous booking making life easier for the business owner. There is absolutely no reason to have the need for you client to pre confirm any appointment more than the one that is coming up and I was absolutely shocked this function even exited, could you imagen getting 12 emails from a business asking to to pre confirm all your appointments, especially from an email address that you had never heard of, my mind was blown, I advised them they needed to change this function so it won’t happen to any one else, their response was it was my fault because I hit the create and confirm button instead of the just create button, the create button was not working because it was unresponsive so I used the create and confirm button thinking it wound just create and confirm the initial booking not send out 12 emails that would be crazy, who in there right mind would want that function. So now none of my customers can contact me on my business email, if they do I just won’t see it and I do the majority of communication on this email, I have had to go through social media and my website to change my email address so any new customers will be able to contact me, I have a load of printed marketing and business cards out which have that email address on, it’s also my google business listing email which means if google do not reverse this restriction I will loose it all, I have been investing in google ads so this is going to be devastating to my business profile online and I will have lost a lot of money. The company don’t seem to care so if you are thinking about signing up to the software just to let you know, the app is not working. It’s redundant, using the website on your phone browser is unresponsive, it only works on desktop, beware of hidden functions that send out spammy emails to your customers using there company email as the sender, apparently you can go
and change the email to your own, why is that function even there ? What business wants someone else’s company name plastered as the sender on their company emails, just use the actual company’s email that they supply you with for all emails

Pros

Nothing the system is unresponsive on mobile and the app is not working

Cons

The system is unresponsive when using on your mobile through a browser and the app dose not work at all

Amy
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best all rounder

Reviewed on 2024/03/26

Always always always fantastic. Couldn’t ask for a better system.

Always always always fantastic. Couldn’t ask for a better system.

Pros

Savvy literally does everything. From having the hardest working team behind it that help day or night. Savvy doesn’t just automatically send our appointment reminders as well as manage bookings. It is also our payment interface, our full communication system with customers and most importantly our accounting system for our accountants. It really is a complete all rounder.

Cons

The apps are currently being more closely developed however if I had to say anything the only con would be the apps are not as functional as the main system.

Response from It's All Savvy

Hello Amy,
It's greatly appreciated that you took the time to review our software. The team will be excited to read this, and it does drive us to grow, develop and adapt.

We are working hard on the the APP side of our software. Working closely with our client base to develop in a user friendly way and add features by popular demand.
Many thanks,
The Savvy Team

Showing 5 reviews of 73 Read all reviews

Savvy Pet Spa FAQs

Below are some frequently asked questions for Savvy Pet Spa.

Savvy Pet Spa offers the following pricing plans:

  • Starting from: £35,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Starter - £35/month Extra - £45/month Salon - £50/month

Savvy Pet Spa has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Savvy Pet Spa supports the following languages:

English

Savvy Pet Spa supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Savvy Pet Spa integrates with the following applications:

Gmail, PayPal, QuickBooks, Stripe, iCalendar

Savvy Pet Spa offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Savvy Pet Spa.