--- description: Learn how Smartwebs can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smartwebs Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [HOA Software](/directory/943/hoa/software) > [Smartwebs](/software/2061911/hoa-compliance-software) # Smartwebs Canonical: https://www.getapp.za.com/software/2061911/hoa-compliance-software Page: 1 / 8\ Next: [Next page](https://www.getapp.za.com/software/2061911/hoa-compliance-software?page=2) > Smartwebs provides tools that automate your HOA work orders, violations, accounting, and more. > > Verdict: Rated **4.4/5** by 169 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Smartwebs Built-in automation, workflow, triggers, integrations, and easy-to-use cloud and mobile interfaces. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 169 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smartwebs - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$0,40 - **Pricing model**: Other - **Pricing Details**: Per association site - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Application Management - Archiving & Retention - Assessment Management - Audit Trail - Bank Reconciliation - Billing & Invoicing - Committee Management - Compliance Management - Contact Management - Corrective and Preventive Actions (CAPA) - Customizable Branding - Customizable Reports - Customizable Templates ## Integrations (3 total) - AvidXchange - Caliber - Enumerate ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HOA Software](https://www.getapp.za.com/directory/943/hoa/software) ## Related Categories - [HOA Software](https://www.getapp.za.com/directory/943/hoa/software) - [Accounting Software](https://www.getapp.za.com/directory/236/accounting/software) - [Compliance Software](https://www.getapp.za.com/directory/243/compliance/software) ## Alternatives 1. [ManageEngine Network Configuration Manager](https://www.getapp.za.com/software/2055590/network-configuration-manager) — 4.5/5 (283 reviews) 2. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5203 reviews) 3. [Xero](https://www.getapp.za.com/software/1671/xero) — 4.4/5 (3292 reviews) 4. [Scrut Automation](https://www.getapp.za.com/software/2079223/scrut) — 4.9/5 (139 reviews) 5. [Account Ability](https://www.getapp.za.com/software/2074617/account-ability) — 4.9/5 (219 reviews) ## Reviews ### "Smartwebs is the best choice" — 5.0/5 > **Jonathan** | *27 February 2023* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Pros: We selected Smartwebs for many reasons.  For starters, the letter templates ensure consistency in outgoing resident communication regarding modifications and our violations.  This coupled with expediting the work of our covenants department, the ease for volunteer committee members to review and vote on applications electronically, the efficiency of staff to send approvals to residents, and the online records storage in perpetuity all made it an easy sell.  The seamless integration with our third-party accounting software eliminated the prior problems we had with inconsistencies or errors in names and addresses when information was entered manually.  The work order software allows staff and contractors an organized way to track repairs that were previously discoursed via email with no long-term tracking logs, and the reports to the Board easily demonstrate the work load of employees and contractors. > > **Cons**: Cons: Occasional slowness when a new release update is coming out, however we have noticed it is speeding up as the team ensured us they are working diligently to resolve this. ----- ### "I like Smartwebs" — 5.0/5 > **Rachel** | *10 December 2021* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Easy to upload documents for restriction enforcement and for ARC applications. Easy for committees to review applications, comment and respond back. Easy to inspect properties, take pictures and upload notes. > > **Cons**: Sometimes it does not link ARC applications and violations together, so it will show there are no ARC applications on a property and I will open a violation, only to find out when I am at a desktop computer that there really was an approved application on file. Also, sometimes if I am using the map it won't show me the status of some addresses. > > In general a very good program. Easy to use and makes it much faster to send out violations after an inspection, and to allow ARC committee members to review applications and comment on them without having to physically meet. ----- ### "Fair" — 3.0/5 > **Sandra** | *19 November 2021* | Information Services | Recommendation rating: 4.0/10 > > **Pros**: I like that the homeowner can submit their ARC themselves. It cuts down on handling paper. It is not a back product and over time I am sure it will get better as you get the kinks out. > > **Cons**: The processing fee that is charged to homeowners as soon as the ARC is submitted and they do not have the option to pull that ARC back without paying the fee. Also some elderly that do not use computers cannot submit the ARC themselves. We have to chase down board members to sign in and review/approve or deny an ARC. The training for use is not always great and the trainers sometime get angry with us that need to learn. > > See prior comment ----- ### "Smartwebs User and Admin" — 4.0/5 > **Lindsey** | *18 November 2021* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: The ability to take photos and add them to compliance letters is a must and Smartwebs does this well. The ARC module is a game changer in being able to track architectural requests and send the committee automated reminders without having to involve the manager. > > **Cons**: The work orders module is clunky at best. It is hard to navigate and not user friendly. > > As a user, my experience has been mostly great. My only complaint is the UI for work orders and the lack of advance notice on software changes. Smartwebs would be better served by notifying users up front of upcoming changes instead of after the fact via a pop up upon login. As a Smartwebs global administrator for my company, my experience has been neutral at best. Smartwebs could greatly benefit from better communication to the global admins, and while the response time on basic issues with Support has greatly improved, the response time on more involved issues has suffered and we find ourselves repeatedly following up on requests to get an answer. ----- ### "Smart software for smart people." — 5.0/5 > **Tasha** | *18 November 2021* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: SmartWebs is a useful software that integrates well with our VMS. The features currently in place are intuitive, and when improvements are proposed, they are truly considered. > > **Cons**: There are several quality of life improvements that my team and I have proposed over the years. I would love if the development sector of SmartWebs was speedier at implementing these items, as several would further expedite our work and greatly improve the software for all users. > > Overall, SmartWebs is crucial to the smooth operations of our HOAs, especially considering the amount of compliance and steady stream of architectural applications. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.za.com/software/2061911/hoa-compliance-software?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2061911/hoa-compliance-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data