Servant Keeper

Servant Keeper
About Servant Keeper
Servant Keeper is an automation-focused church management software which offers both a desktop application and web-based and mobile apps. Accomplish everything from pledge campaigns to child check-in with one system!
Servant Keeper supports both individual and family profiles, enabling users to store connected members’ information all in one place. All profiles are automatically shown in the main list on login, which can be customized to only show the profiles of members a user regularly interacts with. Profiles can be tailored to users’ needs with the option to add custom information fields and tabs, and information entry includes autofill and drop-down menus, designed to reduce repetitive typing. Multi-level security allows users to assign roles with specific access permissions, and use these to prevent unauthorized viewing of personal information by members.
Individuals can be segmented into groups, with the option to send emails, create nametags, and extend event invitations to entire groups. Users can print customizable group reports, and use the in-built mail merge feature to produce personalized letters for all group members.
Users can track donations in Servant Keeper, using either the donor’s name or their envelope number, with memorized transactions allowing for the automatic entry of previous gifts. Split transactions can be recorded, complete audit trails are generated for all adjustments, users can view graphs and charts of giving, and customizable contribution statements can be produced for donors’ records. Servant Keeper also includes multiple report templates, such as attendance reports, member lists, important dates and events, members' skills, interests and resources, and activity reports, which can be customized to include different information fields.
Multiple optional add-ons for Servant Keeper can be purchased separately, including SK Check-In, SK Giving, and more.
Key benefits of Servant Keeper
Users can set up individual and combined family profiles, all of which are shown in the main list, with customizable information fields and tabs, automated data entry screens, and drop-down menus, and set multi-level security to vary user access based on role.
Servant Keeper includes reports templates for member lists, attendance reports, birthday and anniversary lists, member interests and skills, visitation schedules, activity reports, and more.
Users can record donations using the donor’s name or envelope number, with auto-entry of previous gifts, options for split transactions, full audit trails of any adjustments, graphs and reports of donation activity, and customizable contribution statements, all of which integrates with Servant Keeper’s Online Giving add-on.
Servant Keeper allows users to track attendance of individuals or families, or by headcount, add visitors while taking attendance, automatically print rosters for events, visualize congregation numbers with graphs and charts, and use scanners or fingerprints for check in.
The SK Notify tools allows users to send voice, email, and text messages, with members given options for which types of messages they wish to receive, and the ability to change their own contact information and view archived messages through the online dashboard.
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Reviews
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- Industry: Nanotechnology
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Provides giving tracking and on-line giving portal. Both work seamlessly together.
Reviewed on 2017/10/10
Easy to use and provides up to date online giving options
Easy to use and provides up to date online giving options
Pros
Easy to use and the online giving option has opened up more giving opportunities for members and integrates into statements
Cons
Would like to see an accounting package integrated with the software. Right now we have to manually add to a third party software.
Response from Servant Keeper
Hi Bill, it's so nice of you to leave a complimentary review. I do want to acknowledge your request regarding accounting. Right now we offer direct integration with Quickbooks. So when you post your account totals go directly into your quickbooks company file. We have found that for most of our customers, this integration serves them best as their accountant uses Quickbooks. This also lets us focus on the member/donor tracking, which is what we do best. We really appreciate your feedback and kind words! Thanks for using Servant Keeper! - the Servant Keeper Team
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Servant Keeper for a Mid-Sized Church
Reviewed on 2021/06/01
SK is a huge benefit in tracking all kinds of information regarding our membership and in producing...
SK is a huge benefit in tracking all kinds of information regarding our membership and in producing digital and paper directories.
Pros
I'm not utilizing everything yet but these are the things I'm using and have found to be very helpful:
A membership database with the ability to run all kinds of reports.
The ability to create a paper directory/pictorial directory that includes contact information for the whole family.
Easily upload and crop pictures for family profiles and individual profiles.
Access to membership data through the SK App
Customer support is exceptional! Whenever I call needing help the staff is very kind, professional, and helpful.
Cons
The inability to change the preschool designations in the school grade category.
The inability to move around between
I have difficulty finding the information I am looking for with the help/search tool in the database.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Fine folks, but inferior product
Reviewed on 2021/02/16
It served us well in our early years as a church. But as our needs grew, SK didnt work for us....
It served us well in our early years as a church. But as our needs grew, SK didnt work for us. Great price. Great folks. Very limited functionality. If you're needing a simple solution JUST to keep up with donations, this will work. If you need more than that, this product might not be the best for you.
Pros
Not much. I think the staff at SK are great and fine people, but the software is lacking!
Cons
The GUI is archaic, outdated, and looks like one has taken a trip back into Windows 95.
The install is awkward, at least on a Mac.
There arent a ton of feature that can be done with this software. Reporting is limited, and there's no workflows, automated reporting, member portal, attendance module, etc.
Response from Servant Keeper
Hi Michael,
Thank you for using Servant Keeper.
We actually do have a member portal, attendance module, in-depth dashboard reporting and much more on our latest version of the cloud.
Plus, Servant Keeper has just joined the Faithlife Family. Faithlife, the makers of Logos Bible Software, is now working hand-in-hand with Servant Keeper. This means as of today, Servant Keeper customers now have access to more tools than ever before, and at special pricing! Not only can ministries manage their membership and contributions, they can access online giving, better manage events, offer their church members and ministry team Logos Bible software and Faithlife TV, run a professional and automated website, schedule and run effective ministry services with impactful presentations, and so much more.
We encourage you to take a look at all that's possible. As always, we're here to help you if you have any questions.
Thank you,
Servant Keeper
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great choice for all churches
Reviewed on 2021/06/30
Its great for our needs and has a lot more potential than we use.
Its great for our needs and has a lot more potential than we use.
Pros
We love how easy it is to navigate and find what we need.
Cons
Seems the group keeper is nice but not very straight forward in setting up group filters
Alternatives Considered
Elexio CommunityReasons for Choosing Servant Keeper
Support for Logos was ending once it got bought out by Elexio.Switched From
Logos IIReasons for Switching to Servant Keeper
Price was significantly cheaper- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Servant Keeper Thoughts
Reviewed on 2019/11/21
My overall experience with Servant Keeper has been good. Even though some of the features are...
My overall experience with Servant Keeper has been good. Even though some of the features are somewhat confusing to me, ultimately, in time, I am able to figure them out. So far it has been the most user friendly church management program I have tried. I Ch
Pros
Overall the software is relatively user friendly. Doesn't take long to get going. If you can attend an instructional seminar, that will get you going even faster and get a lot of questions answered.
Giving entries are very intuitive and straight forward. Corrections to entries are a little more work.
Cons
Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult. Always have to go back to the guides and/or instruction manual to recall the steps.
I always have problems with the conditional statements in creating a group. Wish it was more simplified with practical examples or templates.
Servant Keeper FAQs
Below are some frequently asked questions for Servant Keeper.Q. What type of pricing plans does Servant Keeper offer?
Servant Keeper offers the following pricing plans:
- Starting from: US$64.99/month
- Pricing model: Subscription
- Free Trial: Not Available
See further discounted pricing when you pay annually! Pricing includes our award-winning support (including direct calls, chat, email tickets) for your entire team.
Q. Who are the typical users of Servant Keeper?
Servant Keeper has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Servant Keeper support?
Servant Keeper supports the following languages:
English
Q. Does Servant Keeper support mobile devices?
Servant Keeper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Servant Keeper integrate with?
Servant Keeper integrates with the following applications:
Eventbrite, Proclaim by Logos, Protect My Ministry, QuickBooks Desktop, Sterling
Q. What level of support does Servant Keeper offer?
Servant Keeper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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