About iTRUST

iTRUST is the leading global software provider for optometrists, opticals, eye hospitals, colleges, and enterprise eye health systems.

Supported in USA, Canada, UK, Australia, India, South Africa.

iTRUST is an all-in-one cloud-based EHR and practice management platform that streamlines patient care and enhances operational performance with self-service patient booking, automated messaging, and an intuitive POS system. As a secure HIPAA-complaint platform, iTRUST can be accessed via desktop, tablet, or any smartphone.

With iTRUST, businesses can reduce the time spent on managing patient appointments by allowing patients to book appointments using a website integrated real-time scheduler. Through the patient portal, patients can set up automatic reminders for future visits and orders as well as communicate with optometry professionals using unlimited 2-way messaging. For POS operations, businesses can instantly generate itemized receipts and customize order forms for seamless transactions. iTrust also offers comprehensive real-time analytics with daily office batch report summaries.

Social Reviews
Hundreds of 5 star reviews and counting!

STREAMLINE CHARTING
Save money with custom built exam templates in the cloud EHR that adapt to your requirements.

• Customize exam notes based on your workflows.
• Massive selection of optometry charting templates built by doctors like yours.
• Create timesaver workflows to finalize patient exams faster.
• All the exam data you need at a glance on the exam overview.

Learn more about charting

PRESCRIBE EFFECTIVELY
Seamlessly create, send, and manage all patients’ prescriptions.

• Transmit RXs to any valid e-Prescribing pharmacy and lab in the world.
• Realtime database updating to ensure the most accurate codes and medications.
• Auto coding to save physicians time with reducing medical errors.
• Easy access to previous prescriptions to gain insights on sequential prescribing patient management.

COMMUNICATE EFFORTLESSLY
Seamlessly communicate to patients via 2 way texting, automate appointment reminders, and recalls.

• Automated and direct messaging promotes a 5 star patient experience.
• Easily add or select from system contacts to transmitted reports to.
• Customized message templates enables endless marketing opportunities.
• Gain patient’s trust with direct text messaging and save time with appointment auto confirmation via a patient response

MANAGE PATIENT CLAIMS AND BILLING
Eliminate unwanted manual work during the billing process and gain valuable insurance payer insights.

• Generate and e-submit claims to any clearing house, one at a time or in batches.
• Outsource or use in office billing to managed all your claims anyplace anytime.
• Interactive reporting tables to track and manage all your insurance balances.
• Stay in compliance with our auto coding and pre claim validation features.

PROMOTE PATIENT ENGAGEMENT
Customize your patients experience when making appointments on your website.

Pricing starting from:

US$0.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of iTRUST

Stay on the cutting edge of technology in the cloud
Being a part of iTRUST gives you access to Amazon.com web services and Microsoft Azure; the most secure HIPAA compliant data servers.

• Never download any software and always be up to date with the latest features.
• Peace of mind to never manage data, and that your data is backed up daily at multiple locations.
• We are always ensuring our data storage and security are tested and measured regularly.
• HIPAA complaint and certified to only ensure the best safety of patient data.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina and 123 others

Supported Languages

English

Pricing starting from:

US$0.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

iTRUST Software - iTRUST dashboard
View 2 more
iTRUST video
iTRUST Software - iTRUST dashboard

Features

Total features of iTRUST: 23

  • Appointment Management
  • Calendar Management
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Commenting/Notes
  • Drug Reference Database
  • E-Prescribing
  • EMR/EHR
  • Faculty/Staff Management
  • HIPAA Compliant
  • Insurance Management
  • Inventory Management
  • Multi-Location
  • Online Scheduling
  • Patient Records Management
  • Recall Tracking
  • Recurring Appointments
  • Reminders
  • Room Scheduling
  • SOAP notes
  • Task Management
  • Wait List Management

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Reviews

Overall rating

5.0 /5
(96)
Value for Money
5.0/5
Features
5.0/5
Ease of Use
5.0/5
Customer Support
5.0/5

Already have iTRUST?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 96
Alexys
Alexys
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software Out There

Reviewed on 2023/11/07

Pros

The ease of use and the customer service.

Cons

Nothing everything is truly great and if not they will quickly resolve it for you.

Claire
Claire
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great, intuitive platform!

Reviewed on 2023/10/02

Pros

Very intuitive and easy to use. Helped us become much more efficient and streamlined.

Cons

Nothing that I can think of at this time.

Response from iTRUST

We're honored by your 5-star rating for iTRUST EHR in the optometry field. Your positive feedback inspires us to keep innovating and providing you with the best tools for your practice.

Madison
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Loved this!

Reviewed on 2023/02/01

Pros

The features are super easy to understand and easy to navigate. Adding and managing contracts are simple and can easily be paired with other programs we use. It's cost-effective and definitely worth it having!

Cons

There aren't really any cons I have about this software! It was easy to understand. The only thing I could say is that it's definitely an adjustment period to get used to having something so easy to use!

Amy
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amy's review

Reviewed on 2024/12/16

Pros

iTRUST is a great company. They are very professional and are very up to date. I recommend iTRUST, they will provide a great experience!

Cons

Nothing, iTRUST is great! I didn't have any issues with them.

Emmanuel
Emmanuel
Overall rating
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Service

Reviewed on 2023/09/06

Awesome experience. Highly recommend

Awesome experience. Highly recommend

Pros

They are reliable and provide excellent service at a reasonable cost

Cons

If you are a bit concerned about cost this may be a factor. However, the cost is relatively ok for the service rendered.

Response from iTRUST

It's a pleasure to hear you're impressed with iTRUST EHR's optometry features, earning us a 5-star rating! We value your feedback and look forward to continually enhancing our platform for your benefit.

Showing 5 reviews of 96 Read all reviews

iTRUST FAQs

Below are some frequently asked questions for iTRUST.

iTRUST offers the following pricing plans:

paid yearly

iTRUST has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

iTRUST supports the following languages:

English

iTRUST supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations iTRUST has

iTRUST offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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