---
description: Learn how T-HelpDesk can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: T-HelpDesk Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/1049/it-service/software) > [T-HelpDesk](/software/2062779/t-helpdesk)

# T-HelpDesk

Canonical: https://www.getapp.za.com/software/2062779/t-helpdesk

> T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of T-HelpDesk

T-HelpDesk Software is the web and mobile ticketing solution for organizing and managing requests for support, assistance and services, designed to improve resource productivity, significantly reduce ticketing process management costs, maximize the user experience, monitor processes effectively and improve the quality of the services offered to its employees, collaborators and customers.

## About the vendor

- **Company**: TeraNet
- **Founded**: 2005

## Commercial Context

- **Starting Price**: €15,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: SaaS and on-premise plans available
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Italian
- **Available Countries**: Italy

## Features

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Asset Lifecycle Management
- Automated Routing
- Client Portal
- Collaboration Tools
- Customizable Branding
- Help Desk Management
- IT Asset Management
- Incident Management
- Knowledge Base Management
- Knowledge Management
- Mobile Access
- Prioritization
- Real-Time Chat
- Real-Time Notifications
- Real-Time Reporting

## Support Options

- Email/Help Desk
- Chat

## Category

- [IT Service Software](https://www.getapp.za.com/directory/1049/it-service/software)

## Related Categories

- [IT Service Software](https://www.getapp.za.com/directory/1049/it-service/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [Service Desk Software](https://www.getapp.za.com/directory/1249/service-desk/software)

## Alternatives

1. [Atera](https://www.getapp.za.com/software/102017/atera) — 4.5/5 (446 reviews)
2. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (688 reviews)
3. [Milvus](https://www.getapp.za.com/software/132287/milvus) — 4.8/5 (298 reviews)
4. [TOPdesk](https://www.getapp.za.com/software/111785/topdesk) — 4.4/5 (110 reviews)
5. [SysAid](https://www.getapp.za.com/software/90863/sysaid) — 4.5/5 (512 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2062779/t-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/t-helpdesk/> |
| en-AE | <https://www.getapp.ae/software/2062779/t-helpdesk> |
| en-AU | <https://www.getapp.com.au/software/2062779/t-helpdesk> |
| en-CA | <https://www.getapp.ca/software/2062779/t-helpdesk> |
| en-GB | <https://www.getapp.co.uk/software/2062779/t-helpdesk> |
| en-IE | <https://www.getapp.ie/software/2062779/t-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/software/2062779/t-helpdesk> |
| en-SG | <https://www.getapp.sg/software/2062779/t-helpdesk> |
| en-ZA | <https://www.getapp.za.com/software/2062779/t-helpdesk> |

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