Mapbox

About Mapbox
Mapbox provides precise location data and flexible developer tools that equip any business to add geospatial features to their applications and enhance operations with location intelligence. Customers span automotive, logistics, business intelligence, retail, travel, data visualization, consumer apps, weather, IoT, geospatial analysis, and beyond.
Mapbox services include global map data, real-time traffic, geocoding and address search, and routing and directions for navigation. Build with Mapbox via APIs, code libraries, SDKs, and comprehensive developer documentation.
With the leading map rendering technology for web and mobile, Mapbox is known for providing highly performant, customizable, reliable, and scalable location services trusted by developers, companies, and business leaders. Mapbox is the live location platform preferred by over 4 million developers.
Designed for businesses of all sizes, Mapbox is free to start building with and pricing based on monthly usage, no upfront licenses or contracts required.
Key benefits of Mapbox
Designed for businesses of all sizes, Mapbox is free to start building with and pricing based on monthly usage. No upfront licenses or contracts required.
Technical support is extended via extensive documentation and learning resources and an online community of developers.
Design and build custom location features for mobile and web applications, such as address search, route planning and directions, and interactive maps. Key features include data visualization, customized maps, and live location data for navigation.
Mapbox Maps products provide dynamic, performant, and customizable maps that suit your needs across web, mobile, and embedded systems or IoT devices. Available in the cloud or on-premise.
Mapbox Navigation products power get step-by-step guidance, lane instructions, traffic-aware routing and incident alerts. The Mapbox Navigation Service includes several APIs for getting directions or building navigation experiences, either by interacting with the Navigation Service APIs directly or using a mobile SDK.
Mapbox Search products provide precise address and places search as well as forward and reverse geocoding. Global coverage of places, from countries to neighborhoods, benefits from continuous data updates and an end-user feedback and correction reporting pipeline.
Beautiful Mapbox Core Styles base maps are composed by experienced cartographic designers, serve the majority of use cases, and save developers countless hours they would have spent building their own base maps. Core styles can be fully customized in Mapbox Studio, the browser-based GUI for professional map design.
The Mapbox Tiling Service enables you to easily upload and transform proprietary geospatial data to then be used in elegant, performant and customizable maps and services within the Mapbox platform.
The Mapbox ADAS SDK equips developers to build Advanced Driver Assistance Systems (ADAS) functions with fresh and accurate map data. Mapbox Dash provides the complete package of features for building in-vehicle infotainment and navigation systems.
Optimized for performance and simplicity, use Mapbox Static Maps to display your maps anywhere you can place an image, including in applications or UIs where interactive maps can't be displayed.
Premium data products are available. Mapbox Boundaries data enables organizations to incorporate global administrative, local and postal boundaries to maps and dashboards. Mapbox Movement provides precise insights about where people are moving. Mapbox Traffic provides live and typical traffic patterns to power custom routing engines, automotive platform or traffic analysis solutions, with industry-leading accuracy drawn from a globally distributed user base.
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Reviews
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- Industry: Farming
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MapBox Delivers Cost-Effective Mapping Solutions, but Lacks in Support
Reviewed on 2023/03/22
Pros
MapBox is an exceptional mapping platform that has impressed me with its outstanding features and affordable pricing structure. Compared to its competitors, MapBox stands out with its highly competitive pricing, especially when using the SDKs. As a user of the Flutter SDK, I found the implementation process to be incredibly easy, which is a big advantage for developers.What I love most about MapBox is the user-friendly interface, which is perfect for product managers or anyone who needs to monitor the platform. The dashboard is simple, intuitive, and provides a wealth of data and insights that can be used to optimize mapping projects. With MapBox, I can easily monitor key metrics and make data-driven decisions to improve my project's performance.
Cons
The negative point of Mapbox is that if you have to use the Static Tiles API for example, the costs are quite prohibitive compared to the competitors, so this would be the only point of attention regarding the price.The big problem with Mapbox is the support, even if you are a big customer and you have a big monthly expense the support is very precarious and slow. It literally takes weeks or months to get the first response to your ticket. They don't make it clear that Support is "not included" and that to get faster service you need to purchase an extra support plan.The cheapest support plan costs 50 usd and this only guarantees you that the first response will be within 3 days. If you want some decent level of support you already need to move to a plan that costs 10% of your monthly spending and the minimum is 500 usd.Even so, the SLA is from 1 to 3 days, that is, you could be paying 500 usd to have a response only in 3 days, that doesn't seem reasonable to me.
Alternatives Considered
Google MapsSwitched From
Google MapsReasons for Switching to Mapbox
Best price and ease of implementation in FlutterResponse from Mapbox
Thank you for your review - we look forward to working with and learning from the growing the community of Flutter developers building with Mapbox.
- Industry: Program Development
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Definately dominating the market - the best option for any tool that requires map features
Reviewed on 2023/03/21
I was looking for a solution to display routes, and maps with customized "borders" and data.My...
I was looking for a solution to display routes, and maps with customized "borders" and data.My first option was Google maps, since in my mind they were the 'biggest' but when I found out about mapbox and their capabilities I realized I found the best solution.The price is fair compared to the competitors and they offer a free-tier so you can start implementing features and only start paying once you grow your usage.
Pros
It has a great documentation, easy to set up, a lot of examples are available and the UI is really good.
Cons
In some features there where missing options, customizations and in one time I had to contact the support to ask to implement a small option, but they eventually did it.
Alternatives Considered
Google MapsReasons for Choosing Mapbox
Few things made me make the switch from Google maps:1. The price - mapbox offers a free tier, so I only pay for high usage and not for small amount of usage.2. The UI - I love mapbox UI better3. The documentation & examples - Mapbox offers a great documentation with examples to get an easy startSwitched From
Google MapsReasons for Switching to Mapbox
For the same reasons listed above in the "Why did you make the switch?"Response from Mapbox
Thank you for your review, Niv! Very glad to hear about your positive experience - it's an honor to support developers like you.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst Experience from a company that doesn't care.
Reviewed on 2024/05/13
Pros
The quality of the map is fantastic and the functionality that you can add to it.
Cons
#1 - There is no support, you will be billed $$$$ out of the blue and the moment you inquire about it there is no one to talk to. The only person who will get back to you is sales and they will just say look at the forum. I even jumped onto the Discord in hopes to talk to someone quicker, a lot of the questions go unanswered as like they just don't care. I'm quite content taking my and my clients business elsewhere. Worst experience ever.
Response from Mapbox
Hello Tom - I apologize for the negative experience with higher than expected usage or costs from a custom implementation. I recommend contacting our Accounts & Billing support team if you have concerns or questions regarding unexpected charges. Please find instructions at: https://docs.mapbox.com/accounts/guides/invoices/#what-information-should-i-include-in-my-support-request
- Industry: Architecture & Planning
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Creation, customization, visualization and geospatial analysis of interactive maps with...
Reviewed on 2023/07/08
As an architecture student and intern at a construction company, my experience using Mapbox was...
As an architecture student and intern at a construction company, my experience using Mapbox was very positive, since this platform offers the necessary tools for the creation of interactive maps that complement the construction projects and architectural planning of the construction company, and helps me to complete my autonomous tasks on roads. Overall, Mapbox was a valuable and highly effective tool to enhance my work as an intern and helped me develop my daily freelance tasks at university.
Pros
Without a doubt, what I liked most about this tool was its powerful set of APIs and SDKs, this allowed me to easily integrate interactive maps into web applications and for road design (autonomous tasks) for the university. In addition, something else that I liked a lot is its high-quality and precise geographic data, since this was essential to carry out analysis and make informed decisions about map development, more specifically about roads.
Cons
Perhaps the only problem that I found with this tool is its cost, in my case it did not affect me because my university provided me with the paid version, however for other users who do not have the money, certain important functions of this tool will be limited.
Response from Mapbox
Thank you very much for taking the time to share your experience and leave us a review, Isaac! We hope you'll continue to use your Mapbox skills.

- Industry: Think Tanks
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent non-profit support, ideal for quick map app development
Reviewed on 2023/04/02
Mapbox is my go-to source for building knowledge-driven map products usable by a broad and...
Mapbox is my go-to source for building knowledge-driven map products usable by a broad and non-technical audience. The Community team ensures I have adequate support and resources to build them.
Pros
Community support from Mapbox is excellent. They care about good causes, non-profit work, and their official Community team makes a good faith effort to support them.Mapbox has what is probably the most functional and effective web basemap editor in Studio.Its documentation for app building is phenomenal, and its team makes strong efforts to keep it up to date, understandable, and usable for even non-developers. The API makes building single page applications, simple interactive dashboards and data visualizations a breeze. I wouldn't develop with any other tool.
Cons
Graceful degradation for smaller viewports needs more energy and development. End users demand some degree of functionality on their mobile devices - API provides options, but making maps work at even a base level can be very challenging.
Response from Mapbox
Thank you for your review! It is great to have you part of the Mapbox community.
Mapbox FAQs
Below are some frequently asked questions for Mapbox.Q. What type of pricing plans does Mapbox offer?
Mapbox offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Mapbox?
Mapbox has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mapbox support?
Mapbox supports the following languages:
Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Mapbox support mobile devices?
Mapbox supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Mapbox integrate with?
We do not have any information about what integrations Mapbox has
Q. What level of support does Mapbox offer?
Mapbox offers the following support options:
Email/Help Desk, FAQs/Forum, Chat
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