Avaya Cloud Office
About Avaya Cloud Office
Avaya Cloud Office is a cloud-based collaboration and unified communications solution for SMBs. The software combines calling and chat, with support for multiple devices per number and seamless switching between mobile and desk phones. Directory integration and one-touch dialing aim to streamline calling.
With the Avaya Cloud Office virtual office app, teams and customers can collaborate through chat, one-on-one calls, and audio/video conferencing. Users can share files, manage meetings, track tasks, and more. Performance is tracked through custom dashboards and built-in reporting tools. Avaya Cloud Office also integrates with more than 100 third party apps, including Office 365, G Suite, Salesforce, and more.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AVAYA Rocks!
Reviewed on 2025/02/21
Most of the time, it worked while talking inbound calls for AT&T Customers.
Most of the time, it worked while talking inbound calls for AT&T Customers.
Pros
The phone/computer system was very clear to operate and talk.
Cons
Sometimes I had difficulty logging into the Ayveda.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Avaya Cloud Office
Reviewed on 2024/10/25
Not a bad one, its a good way to make official calls easily.
Not a bad one, its a good way to make official calls easily.
Pros
We can easily make calls from the office number without needing a physical phone. All that is required is a headpiece with a mic.
Cons
Sometimes the call drop can be annoying. Probably, from our network service provider. However, it affects our calls sometimes.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Avaya Cloud Office Fair Review
Reviewed on 2023/06/22
Pros
The system replaced a previous phone system.The switch went well. The app is well laid out and has all of the features required including voicemail.
Cons
The app does not seem to work well and connect to my account even when trouble shooted. It logs out all the time meaning when I am off site the calls are not coming to my mobile as needed or just showing that I have a missed call when the phone has not rung.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Avaya IP Office
Reviewed on 2022/06/30
Overall, It's a great software. Allows you to make phone calls remotely from the office number...
Overall, It's a great software. Allows you to make phone calls remotely from the office number without needing a physical phone. This software helped our company thrive during the pandemic and working from home.
Pros
Easy integration, easy to use. Avaya IP Office, allowed us to work remotely through the pandemic with only needing access to our laptop.
Cons
Avaya is a bit outdated, limited features and requires VPN.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It provides good quality of Ip phones with least cost.
Reviewed on 2022/05/23
I have overall good experience with Avaya IP office and personally recommend for Small and Medium...
I have overall good experience with Avaya IP office and personally recommend for Small and Medium size of organizations.
Pros
Software backup and upgradation part are very easy and friendly to process and implementation.
Cons
Have to upgrade the system to newer version, while Avaya systems gets outdated.
Avaya Cloud Office FAQs
Below are some frequently asked questions for Avaya Cloud Office.Q. What type of pricing plans does Avaya Cloud Office offer?
Avaya Cloud Office offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Avaya Cloud Office?
Avaya Cloud Office has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Avaya Cloud Office support?
Avaya Cloud Office supports the following languages:
English
Q. Does Avaya Cloud Office support mobile devices?
Avaya Cloud Office supports the following devices:
Q. What other apps does Avaya Cloud Office integrate with?
We do not have any information about what integrations Avaya Cloud Office has
Q. What level of support does Avaya Cloud Office offer?
We do not have any information about what support options Avaya Cloud Office has
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