HOA Start

About HOA Start
Dashboard-driven software, with customizable website templates, built for associations of all shapes and sizes.
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- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend
Reviewed on 2025/02/02
Pros
The platform is very user friendly. We are using this for our community and the residents love it. Also, HOA Start has a great team that quickly responds to any questions.
Cons
I can't think of anything I do not like.
Response from HOA Start
Thank you kindly, for the support Sally!
We appreciate you more than you know.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Engaging website platform for HOAs
Reviewed on 2025/01/15
Our condo HOA decided that we wanted a more engaging website to communicate with our community, so...
Our condo HOA decided that we wanted a more engaging website to communicate with our community, so we recently migrated to the HOA Start platform. We're very happy with the result. The HOA Start website platform is flexible, allowing you to create a mix of public (non-member) and private (member-only) content, and includes an amenity reservation system, custom forms, and any number of well-designed web page templates that can be used to create pages for whatever topic your community needs. Our new website has been live for 2 weeks and we've already received compliments from our homeowners about it.
What really sets HOA Start apart is the collaborative spirit of their onboarding team. They're very solution-oriented whenever we have any questions or issues. It makes a big difference when you work with a company that's invested in your success.
Pros
1. Modern feel with well-designed web page templates, allowing you to create as many web pages as you need within your site.
2. Flexibility to create a mi of public (non-member) and private (member-only) content.
3. Lots of functionality including document storage, amenity reservations, custom forms, etc.
Cons
We had no major issues with HOA Start. There were minor issues with our ability to schedule certain types of recurring meetings, set up amenity reservation schedules, etc. The HOA Start team was able to quickly confirm that these were known issues with fixes on the way, or submit them as new issues for their development team to start investigating.
Response from HOA Start
As much work as we put into this platform, we count ourselves lucky to work with people like you.
Thank you for all the amazing feedback!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Product Not Working as Promised
Reviewed on 2024/01/05
If I had known that the turn around to fix certain issues would take so long, I would not have...
If I had known that the turn around to fix certain issues would take so long, I would not have purchased the product. I was promised that we would have a good product and so far, I only have questions and headaches because the product has some critical issues.
Pros
It looks to be a very good product when it is working.
Cons
Some of the critical functions are not working and I find the support needs better support from the client.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product and Customer Service!
Reviewed on 2024/11/26
I am a stickler for good customer service and response time. HOA Start has been excellent in those...
I am a stickler for good customer service and response time. HOA Start has been excellent in those areas. Especially when they weren't understanding my questions clearly they responded quickly to get me an answer. Overall I would give them 5 out of 5 stars. Their product is excellent and I look forward to future enhancements as our needs grow. We are using the Professional version which provides all the features we currently need for our small HOA.
Pros
From the start the customer service and onboarding team have been very responsive and helpful. Starting with a zoom meeting, and allowing use of a test site prior to committing it was a very quick and easy decision to purchase their product. After purchasing an annual contract we received an onboarding menu that lead me thru the steps to going live. Having experience with setting up websites previously I still appreciated the guidance provided thru the onboarding process and became aware of new features and how to navigate them.
Cons
I can't think of any negative aspects, maybe some improvements could be made in the editing processes in the website editor but nothing I would consider a negative.
Reasons for Switching to HOA Start
I liked the look of the finished product and ease of use while experimenting with the test site. The full featured test site is not available from most of the others. Many have demos but don't allow you to test the actual product.Response from HOA Start
This stellar review is very much appreciated, James!
We try so hard to deliver the best product, user experience and customer service in the industry. It keeps us up at night, we think about it so often.
Thank you for noticing, and know we'll keep raising the bar for our customers!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great HOA site software that has thought of everything!
Reviewed on 2025/01/15
Our experience with HOA Start has been very positive, and they continue to add new features to the...
Our experience with HOA Start has been very positive, and they continue to add new features to the software as they get feedback from their users.
Pros
Our community has been using HOA Start for about two years and have been very happy with the software and service. The templates are tailored to HOAs, and building our site was easy - they have thought of everything an HOA needs so you don't need to build it from scratch. The site is visually very nice and professional looking. The support team is very helpful and responds quickly to questions or problems.
Cons
There has been nothing negative about HOA Start. There have been some "wish lists" for additional features, which the support team takes seriously, has worked on, and, in many cases, delivered.
Alternatives Considered
WixReasons for Switching to HOA Start
Tailored to HOA communities making it much easier to build the site.Response from HOA Start
You're making us blush, Wendy!
Thank you for the honest feedback, and taking the time to review our platform and team. We'll keep plugging away!
HOA Start FAQs
Below are some frequently asked questions for HOA Start.Q. What type of pricing plans does HOA Start offer?
HOA Start offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
No Hidden Fees. No Setup Cost.
Q. Who are the typical users of HOA Start?
HOA Start has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does HOA Start support?
HOA Start supports the following languages:
English
Q. Does HOA Start support mobile devices?
HOA Start supports the following devices:
Q. What other apps does HOA Start integrate with?
We do not have any information about what integrations HOA Start has
Q. What level of support does HOA Start offer?
HOA Start offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
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