Sociocs
About Sociocs
Sociocs is a single customer communication inbox for businesses. Apart from other communication channel options, it provides many features for business text messaging, such as two-way text conversations, bulk messaging, auto messaging, click-to-chat by text, and more.
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- Industry: Mechanical or Industrial Engineering
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sociocs is a tool that helps to connect with all of the organisation's customers.
Reviewed on 2023/07/28
My overall experience with the software was good as it has saved me a lot of time and also our...
My overall experience with the software was good as it has saved me a lot of time and also our customers have got a single-point solution for all of their issues and after installing automated chatbots the efficiency of our sales team is at another level. A great tool for all kinds of businesses.
Pros
The best tool and advantage that sociocs give is the integration with what's an app and other social media platforms. Now I can track all the conversation which has been done by our sales teams through all types of chat and give my input for the best of the organisation. It also helps in connecting with a larger number of customers in a single go through its bulk sms feature.
Cons
Initially, the platform was great for a few months then I come to know about its limitation that the user is allowed to send only a specific number of messages in the month which limits its efficiency and forces users to buy its upgradation. The app really has lots of potential if they could work on these small things.
Response from Tracious Technology Private Limited
Thank you for taking the time to write an online review of Sociocs, and we are glad to know your overall experience has been positive. We have also noted your concern regarding messaging limits on the FREE plan.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sociocs provides automation for social media management
Reviewed on 2024/06/16
My overall experience of using Sociocs in our company is great, I found this platform great for...
My overall experience of using Sociocs in our company is great, I found this platform great for managing social media for personal and even for small businesses, but it becomes really challenging if you want to scale its usage with large teams and advanced marketing strategies that require more robust analytical and automation tools which it doesn't have.
Pros
I like using Sociocs on a regular basis because it offers a comprehensive suite of tools that help users like us manage our social media campaigns and customer interactions through a single mobile application in the best efficient and user-friendly way possible. Also, they provide a free version with substantial features that can be accessed from anywhere, offering different valuable insights and capabilities for enhancing our social media presence in the market.
Cons
The main challenge that we face while using this platform in the long term is that it primarily focuses on basic social media management and not on advanced analytics and automation services that are needed for more sophisticated internet campaigns. Also, in the free version, the reporting features are limited, which restrict the depth of analysis a user can ever perform.
Response from Tracious Technology Private Limited
Thank you so much for your positive feedback.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great for freelancers
Reviewed on 2024/04/10
Pros
I love 2 way conversations provided by Sociocs, this lets you ensure faster responses to customers and overall better communication.
Cons
Sociocs is quite different to other software so can take a bit of time to get used to
Response from Tracious Technology Private Limited
Thank you so much for your positive feedback.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Business Communication Management Program
Reviewed on 2024/08/01
Business text messaging and bulk text messaging are the key benefits.
Business text messaging and bulk text messaging are the key benefits.
Pros
Sociocs boost marketing through customer communications in real-time.
Mass business texting is another added advantage of this tool.
Cons
I hardly encounter challenges when sending and receiving business messages with Sociocs.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sociocs helps to understand social media relations and values for businesses
Reviewed on 2024/07/14
Sociocs enhances collaboration and promotes team work. It also helps in managing all the available...
Sociocs enhances collaboration and promotes team work. It also helps in managing all the available social media accounts in one central panel with a single dashboard and get updated about them. Sociocs has definitely brought automation in our business and saves us a lot of time.
Pros
Sociocs is a platform that builds a interface for businesse so that it becomes easy for their customers to reach out with them and provide them best services possible. It is also better then all other social media management software because of its data analytics and good pricing.
Cons
The 1st challenge that I faced after using this platform is that It didn't supported some of the social platforms which reduced our market reach and also it will take lot of time to master all the features and tools available in the software and also one time I didn't got any response from the customer care side after mailing so many times
Response from Tracious Technology Private Limited
Thank you so much for your positive feedback.
Sociocs FAQs
Below are some frequently asked questions for Sociocs.Q. What type of pricing plans does Sociocs offer?
Sociocs offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Monthly and Yearly payment options available. Flexible pricing based on your needs.
Q. Who are the typical users of Sociocs?
Sociocs has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Sociocs support?
Sociocs supports the following languages:
English
Q. Does Sociocs support mobile devices?
Sociocs supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Sociocs integrate with?
Sociocs integrates with the following applications:
Buffer, Curve Dental, PrognoCIS, Webflow, WordPress, Zapier
Q. What level of support does Sociocs offer?
Sociocs offers the following support options:
Email/Help Desk, Knowledge Base, Chat
Related categories
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Customer Communications Management Software
