Umnico
About Umnico
Umnico is a robust omnichannel communication platform for sales boost and customer support improvement. It creates the best customer support service through messengers and chat centers. It sells more with the same traffic without hiring new staff. The software handles all incoming messages faster and better. The application allows users attracts new customers globally on social media.
Key benefits of Umnico
• Maximum functionality of social media
• Official integration with over 25 instant messengers and social media
• Intuitive User Interface & Free onboarding
• Digital Sales Pipeline & Social CRM functionality
• Free Live Chat widget to engage website visitors
• Advanced communication and web analytics
• Sales & marketing automation
• Messaging API and ad-hoc integrations
• Custom pricing & subscription rates
Images
Not sure about Umnico?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Bitrix24
QA Studio
Intercom
LiveAgent
Reviews
Already have Umnico?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Works efficiently and integrate perfect with high performance
Reviewed on 2023/08/16
Pros
Highly performance oriented , and easily integrated
Cons
Pricing are too High , latency is bit high
- Industry: Dairy
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
As far as I know I have found good stuff on this website and its a trusted company no one will...
Reviewed on 2023/05/16
I am involved and want to stay with this website both of us will benefit and gain knowledge hope...
I am involved and want to stay with this website both of us will benefit and gain knowledge hope all goes well
Pros
Normally I work in dairy farm and have a lot of desire to raise these cattle and also you have very nice instructions on this website which I like very much.
Cons
I didn't find much to say in the less preferred I said and chose what I liked
Alternatives Considered
QA StudioReasons for Switching to Umnico
Considering both my needs and my employment, I chose the best oneResponse from Umnico
Thank you for your choice, site. We are glad that Umnico has met your expectations
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
pretty impressive overall and could be useful in some cases
Reviewed on 2023/08/16
it's a pretty good system with a few drawbacks but it could be improved with time. The customer...
it's a pretty good system with a few drawbacks but it could be improved with time. The customer service was mostly helpful however in my experience it had a flaw where I was told to wait and no one got back to me when I asked if the callback feature could be removed on the customer service live chat
Pros
I like the fact that you can use Umnico for free without any costs if you have a basic system that doesn't require any special features or add ons
Cons
I personally didn't like the fact that there was constantly a phone icon for people to request a callback on the chat widget that you can't disable. Also the customer service is a little hit or miss
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good job for me it will bo urs
Reviewed on 2023/07/12
Pros
I like all umico. Is the best east or west
Cons
I like everything in umicom best earning plateform
- Industry: Internet
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Unique recaps
Reviewed on 2023/05/15
I'm happy to use it because before now I had no special platform to use as professional in...
I'm happy to use it because before now I had no special platform to use as professional in communication with my customers
Pros
I like the service delivery especially the trial I wish it would be all free to use
Cons
I would say the somewhat the speed of the website
Response from Umnico
Thank you for your feedback. We'll dedicate certain resources in order to improve the speed of our website.
Umnico FAQs
Below are some frequently asked questions for Umnico.Q. What type of pricing plans does Umnico offer?
Umnico offers the following pricing plans:
- Starting from: US$7.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Umnico subscription price depends on the number of connected channels, the period, and the number of operators who access the platform.
Q. Who are the typical users of Umnico?
Umnico has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Umnico support?
Umnico supports the following languages:
English, German, Portuguese, Russian, Spanish
Q. Does Umnico support mobile devices?
Umnico supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Umnico integrate with?
Umnico integrates with the following applications:
AtomX Live Chat, Bitrix24, Chatbot, Discord, Instagram, Messenger, Telegram, Viber, WhatsApp, Wix, WordPress
Q. What level of support does Umnico offer?
Umnico offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Umnico.
Customer Communications Management Software
