TRIFFT

4.9 (13)
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Complete solution for awesome F&B and Retail experiences

About TRIFFT

TRIFFT is a cloud provider that offers loyalty programs to retailers. The solution is focused on creating tailored club experiences, both online and in-store.

TRIFFT ensures that retail marketers are equipped with the tools required to design, roll out, and operate highly effective loyalty programs across their customer base. Its software allows companies the ability to leverage the benefits of dynamic loyalty initiatives, attracting new customers and retention of existing members with updated and modern incentives.


Key benefits of TRIFFT

* Plug-and-play loyalty toolkit: let TRIFFT take care of both backend and frontend to save yourself from high initial and ongoing costs, unanticipated complexities, and frustrations so you have time to concentrate on delivering fresh and engaging content.
* Central management: Manage everything (including members, venues, orders, consents, communication, etc.) from a single platform.
* Modular & flexible, all under customer’s brand: Mix and match the modules that best fit your business, using your brand colors, copywriting, icons and everything to make it 100% yours.
* Seamless integration: TRIFFT's modern and open architecture allows connection to virtually any system (ERP, CRM, CDP, or POS and eComm platforms) via APIs and a flexible integration layer.
* Enterprise-ready: Built on Microsoft Azure, the platform is secure, stable and scalable by design. From data management workflows to activity logging, privacy agenda and advanced user access management, TRIFFT is making and ongoing commitment to cater for all enterprise customer needs.
* Fast deployment: From our initial discussion, it only takes 3-9 weeks to welcome first customer into your new club.
* Support along the way: TRIFFT supports you from the very first concept discussion to the actual launch of the program and even further beyond by providing training, initial content, app store submissions, and more.


Images

TRIFFT Software - The complete loyalty platfrom
TRIFFT Software - TRIFFT goes beyond providing software - we deliver success!
TRIFFT Software - TRIFFT customer-facing channels
TRIFFT Software - We offer broad range of Loyalty, CRM and content modules
TRIFFT Software - Platfrom screenshot: CRM
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TRIFFT video
TRIFFT Software - The complete loyalty platfrom
TRIFFT Software - TRIFFT goes beyond providing software - we deliver success!
TRIFFT Software - TRIFFT customer-facing channels
TRIFFT Software - We offer broad range of Loyalty, CRM and content modules
TRIFFT Software - Platfrom screenshot: CRM

Not sure about TRIFFT? Compare with a popular alternative

TRIFFT

4.9 (13)
VS.
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Starting Price

US$250.00
month
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Pricing Options

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Features

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Integrations

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No integrations found

Ease of Use

4.9 (13)
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Value for Money

4.8 (13)
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Customer Service

4.9 (13)
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Reviews

Overall rating

4.9 /5
(13)
Value for Money
4.8/5
Features
4.4/5
Ease of Use
4.9/5
Customer Support
4.9/5

Already have TRIFFT?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 13
Patrik
Patrik
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing platform for our loyalty needs!

Reviewed on 2022/11/03

Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is...

Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!

Pros

Great customer service, quick response, fast implementation.

Cons

Suits perfectly for our needs so I can´t find any cons.

Response from TRIFFT ME

Dear Patrik,

Thank you for the amazing review of our loyalty platform. We're glad to hear that our customer service, quick response, and fast implementation exceeded your expectations. We're happy that it suits your needs perfectly and that you find it easy to use. Your positive comments on our customer service and new modules being developed in a creative way are greatly appreciated.

Thank you for choosing Trifft.

Best regards,
TRIFFT team!

Sindi
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great loyalty platform

Reviewed on 2024/10/08

I've been using Trifft for over a year now at our restaurant, and it's been a fantastic addition to...

I've been using Trifft for over a year now at our restaurant, and it's been a fantastic addition to our loyalty and customer engagement strategy. One of the best things about the platform is how seamlessly it integrates with our existing softwares. Having all our customer data in one place has made operations more efficient and allowed us to get a clearer picture of our customer base.

The customer service from Trifft is excellent - quick response times and a knowledgeable team that truly understands loyalty programs. They’ve provided invaluable advice on strategies that have helped us drive customer retention and maximise engagement.

We've seen great results from using Trifft, particularly with average order value. Our loyalty members show a noticeably higher AOV than those who only receive email promotions, proving the platform's effectiveness in fostering repeat business.

The backend is intuitive and easy to use, and the analytics provided give us a comprehensive view of how our loyalty program is performing, enabling us to make data-driven decisions.

Overall, it has become an essential tool for our business, and we highly recommend it to anyone looking to build a stronger customer loyalty program.

Pros

Great customer service; fast, knowledgeable support team that provides expert advice on loyalty strategies.

Cons

Occasionally, we encountered bugs that required new app updates, which could take some time to resolve, but the team always acknowledged them and worked hard to fix the issues quickly.

Kristýna
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

2in1 platform for web and app

Reviewed on 2023/01/11

Pros

It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.

Cons

Unable to upload unique codes. But Trifft is already working on this problem.

Katja
Overall rating
  • Industry: Wholesale
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A go-to platform for a modern loyalty program with hands-on support

Reviewed on 2023/01/19

We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling...

We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time

Pros

Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.

Cons

There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.

Peter
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loyalty platform effective and simple

Reviewed on 2022/12/18

Easy to use for us and for our clients, effective solution, responsive support, good training.

Easy to use for us and for our clients, effective solution, responsive support, good training.

Pros

Easy and fast setup, affordable solution with features that fits our business

Cons

I would be nice to have more detail analytics of rewards

Response from TRIFFT ME

Dear Peter,

Thank you for taking the time to write a review and share your feedback on our loyalty platform. We're glad to hear that you found our solution easy and fast to set up, affordable and effective for your business.

We appreciate your input on the analytics of rewards - we are working to implement a new analytics suite in early 2023.

We are glad you found the solution as cost and time-saving for implementation and updates, and also that you find it easy to use for you and your clients.

Thank you for choosing TRIFFT and for the positive comments on our responsive support and good training. We are committed to providing a high-quality product and excellent customer service.

Best regards,
TRIFFT team

Showing 5 reviews of 13 Read all reviews

TRIFFT FAQs

Below are some frequently asked questions for TRIFFT.

TRIFFT offers the following pricing plans:

  • Starting from: US$250.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

For a quote, please contact our sales rep via https://www.trifft.io/

TRIFFT has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

TRIFFT supports the following languages:

Czech, English, German, Polish, Romanian, Slovak

TRIFFT supports the following devices:

TRIFFT integrates with the following applications:

Bloomreach, Firebase, Mailchimp, Mailgun, Microsoft Power BI, Storyous, Twilio

TRIFFT offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for TRIFFT.