Jewel360

About Jewel360
Jewel360 is a cloud-based POS solution designed specifically for the jewelry industry, streamlining various administrative processes such as marketing, inventory control, and work order management. It enhances customer engagement with personalized email promotions and automated text messages. Key features include real-time inventory updates, appraisals, job templates for custom work and repairs, marketing tools and analytics, and Jewelers Mutual integration. Jewel360's robust payment processing facilitates secure transactions and prevents online fraud. By integrating with third-party applications like QuickBooks, Affirm, and Clientbook, Jewel360 ensures seamless operations and enhanced customer experiences.
The software simplifies work order management for custom orders and repairs, ensuring timely job completion and boosting service revenue. Real-time tracking allows for efficient monitoring of product statuses across multiple in-store locations. Built-in payment processing assures smooth transactions, and the automated tax calculation feature streamlines financial operations. Jewel360’s security measures, including PCI compliance and fraud protection, provide peace of mind for secure business transactions.
Detailed reporting and analytics help retailers generate reports on top customers, inventory turnovers, and marketing performance, enabling informed business decisions. Marketing insights allow for accurate forecasting and strategy adjustments based on detailed analytics. Whether operating a small, single-location shop or a large, multi-location chain, Jewel360 is designed to meet the diverse needs of jewelry retailers.
By offering integrated systems, Jewel360 eliminates the hassle of managing multiple platforms, providing a comprehensive solution for inventory, POS, and customer relationship management. Enhanced CRM tools help build stronger customer relationships, driving loyalty and repeat business. The software’s real-time data access and comprehensive reporting tools offer better visibility and control over operations, improving overall efficiency.
Jewel360 is more than just a POS system; it's a comprehensive business solution that elevates every aspect of a jewelry retailer’s operations. Its robust features and seamless integrations help streamline processes, enhance customer relationships, and drive business growth, making it the ideal choice for jewelry stores of all sizes.
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Reviews
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Move your company into the 21st century with Jewel360
Reviewed on 2024/08/09
Definitely would recommend the system to anyone who is tired of the poor options in POS systems...
Definitely would recommend the system to anyone who is tired of the poor options in POS systems available to jewelers.
Pros
Two big things stand out for us. First, customer service. Whenever we have an issue (which, with any POS, you're going to have issues) we can almost immediately get a response from their team. Often with a dedicated person and a phone call that solves our problem. Secondly, we have been able to take our business to the next level using their software. Our website is fully linked to the physical store, and we can check our full system from anywhere. I can be at home and make changes to our website or help employees with sales from home as well. Checking daily totals or showing people our entire lineup from anywhere has become a breeze. Really a great system that's miles easier to use than our previous.
Cons
We have had issues from time to time with it being a newer system, but even then, they have been very helpful in fixing the issues. So I won't hit them too hard for that
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Jewel360
Reviewed on 2024/08/12
Pros
Ease of use, and the ability to have access to it anywhere.
Cons
E-commerce website could use some updating.
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The price point worked better for us with Jewel360Jewel360 FAQs
Below are some frequently asked questions for Jewel360.Q. Who are the typical users of Jewel360?
Jewel360 has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Jewel360 support?
Jewel360 supports the following languages:
English
Q. Does Jewel360 support mobile devices?
Jewel360 supports the following devices:
Q. What other apps does Jewel360 integrate with?
Jewel360 integrates with the following applications:
Affirm, Clientbook
Q. What level of support does Jewel360 offer?
Jewel360 offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
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