---
description: Learn how Hibot can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hibot Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Hibot](/software/2063403/hibot)

# Hibot

Canonical: https://www.getapp.za.com/software/2063403/hibot

> Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sofka Technologies

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, El Salvador, Estonia, Faroe Islands, Finland and 48 more

## Features

- AI/Machine Learning
- API
- Alerts/Escalation
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Drag & Drop
- Feedback Management
- Live Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)
- [Lead Capture Software](https://www.getapp.za.com/directory/1001/lead-capture/software)
- [Lead Generation Software](https://www.getapp.za.com/directory/1047/lead-generation/software)
- [Lead Nurturing Software](https://www.getapp.za.com/directory/1679/lead-nurturing/software)

## Alternatives

1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (984 reviews)
2. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Crisp](https://www.getapp.za.com/software/111347/crisp) — 4.6/5 (147 reviews)
4. [Pipedrive](https://www.getapp.za.com/software/90507/pipedrive) — 4.5/5 (3042 reviews)
5. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24046 reviews)

## Reviews

### "All in one IM platform" — 5.0/5

> **Verified Reviewer** | *22 September 2022* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: With Hibot we are able to have our small support team answering all our Instant Messaging platforms in one product (Web chat, FB, WhatsApp, MercadoLibre, Instagram, etc). Without this tool, it was impossible for us to have 2 agents answering the same WhatsApp number; now, we can do it.
> 
> **Cons**: Nothing comes to my mind right now, or at least no deal breakers.

-----

### "Samer Akil mi Humilde opinion." — 4.0/5

> **Samer** | *08 August 2023* | Import & Export | Recommendation rating: 7.0/10
> 
> **Pros**: Es facil de utilizar con una plataforma amigable al usuario y muy intuitiva, no llevo mucho usandola.
> 
> **Cons**: No llevo mucho usandola, sin embargo estoy atento a pruebas de ella.
> 
> Soy nuevo

## Links

- [View on GetApp](https://www.getapp.za.com/software/2063403/hibot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/hibot/> |
| en-AE | <https://www.getapp.ae/software/2063403/hibot> |
| en-AU | <https://www.getapp.com.au/software/2063403/hibot> |
| en-CA | <https://www.getapp.ca/software/2063403/hibot> |
| en-GB | <https://www.getapp.co.uk/software/2063403/hibot> |
| en-IE | <https://www.getapp.ie/software/2063403/hibot> |
| en-NZ | <https://www.getapp.co.nz/software/2063403/hibot> |
| en-SG | <https://www.getapp.sg/software/2063403/hibot> |
| en-ZA | <https://www.getapp.za.com/software/2063403/hibot> |
| es | <https://www.getapp.es/software/2063403/hibot> |
| es-CL | <https://www.getapp.cl/software/2063403/hibot> |
| es-CO | <https://www.getapp.com.co/software/2063403/hibot> |
| es-MX | <https://www.getapp.com.mx/software/2063403/hibot> |

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