ManageEngine Endpoint Central MSP
About ManageEngine Endpoint Central MSP
Endpoint Central MSP is a unified endpoint management software designed for Managed Service Providers (MSPs) to efficiently manage client endpoints from a centralized console. This includes desktops, servers, laptops, tablets, smartphones, and Point-of-Sale (POS) devices. Endpoint Central MSP facilitates comprehensive endpoint security and management, enabling MSPs to secure and maintain various client environments from a single platform. The software offers effective and efficient Remote Desktop Sharing capabilities for further IT administration functionality.
It empowers MSPs to achieve the following:
• Automate remote desktop management: Repetitive remote desktop tasks can be streamlined, boosting efficiency.
• Establish baselines: Capture initial configurations of client devices and environments, facilitating future comparisons and anomaly detection.
• Enhance security: Proactive measures safeguard client devices against ransomware and emerging threats.
• Expedite troubleshooting: Tools within Endpoint Central MSP enable swift diagnosis and resolution of everyday IT issues.
• Maintain IT asset visibility: Gain comprehensive oversight of client IT assets through detailed audits.
• Unified mobile device management: Manage and secure client mobile devices alongside traditional endpoints within a centralized platform.
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Always On Point, Always There: ManageEngine Support
Reviewed on 2024/12/18
ManageEngine support is always on point and easy to reach. They handle every query professionally...
ManageEngine support is always on point and easy to reach. They handle every query professionally and ensure it’s resolved in a timely manner.
Pros
ManageEngine does an excellent job of grabbing detailed information from endpoints from maintenance to capturing every single detail efficiently.
Cons
ManageEngine Endpoint Central MSP is a great tool, but I recommend using the cloud-hosted version instead of the on-premises setup for better scalability, easier management, and reduced maintenance overhead.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game Changing
Reviewed on 2025/02/04
Top notch experience. It also helps that I have someone to contact.
Top notch experience. It also helps that I have someone to contact.
Pros
The Cloud Endpoint is perfect. Remote support for my clients has saved me money and time.
Cons
None so far. Still trying to learn the patches and vulnerabilities
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Using manage engine endpoint central msp has some room for improvement
Reviewed on 2024/08/06
Pros
It is a smooth running system where you can find all your machines and use it to patch,push software and update etc.
Cons
The main issue i feel is the machine sometimes is shown offline even though it is online and we need to restart the machine to enable it.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The right solution for ENDPOINTS management you have to use :)
Reviewed on 2024/11/08
superbe tech support team. They are always available, flawless and prepared.
superbe tech support team. They are always available, flawless and prepared.
Pros
I find the management of individual customers on the MSP platform very well done
Cons
nothing. every thing is perfect. This plattform is the best that i know.
Alternatives Considered
Microsoft IntuneReasons for Switching to ManageEngine Endpoint Central MSP
because it has more features to use and tech support make the difference- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Manage Engine Endpoint Central MSP - Getting Stronger
Reviewed on 2025/01/24
Overall as a former SCCM user, Manage Engine Endpoint Central MSP is a good complement and offers...
Overall as a former SCCM user, Manage Engine Endpoint Central MSP is a good complement and offers some great values. It is taking more ground as improvements are made.
Pros
The possibility to manage different customers in the same UI.
You get best practices on how to for example configure patching so it is easy to figure out a good way of providing a secure environment for our customers.
Cons
The agent still seems a bit unstable. The client connection often goes red as soon as I try to connect to client.
Still want a easy way too switch Agent between customers from the UI instead of the need to uninstall and reinstall the Agent.
Alternatives Considered
System CenterReasons for Switching to ManageEngine Endpoint Central MSP
Pricing at that time was the main factor.ManageEngine Endpoint Central MSP FAQs
Below are some frequently asked questions for ManageEngine Endpoint Central MSP.Q. What type of pricing plans does ManageEngine Endpoint Central MSP offer?
ManageEngine Endpoint Central MSP offers the following pricing plans:
- Starting from: US$1,195.00/year
- Pricing model: Subscription
- Free Trial: Available
Subscription and Perpetual model available.
Q. Who are the typical users of ManageEngine Endpoint Central MSP?
ManageEngine Endpoint Central MSP has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ManageEngine Endpoint Central MSP support?
ManageEngine Endpoint Central MSP supports the following languages:
Chinese, Dutch, English, Finnish, French, German, Japanese, Korean, Polish, Portuguese, Turkish
Q. Does ManageEngine Endpoint Central MSP support mobile devices?
ManageEngine Endpoint Central MSP supports the following devices:
Q. What other apps does ManageEngine Endpoint Central MSP integrate with?
We do not have any information about what integrations ManageEngine Endpoint Central MSP has
Q. What level of support does ManageEngine Endpoint Central MSP offer?
ManageEngine Endpoint Central MSP offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat
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