Candid

About Candid
The Candid platform allows brands to create clear and concise terms to support business requirements while creating clarity and ease for buyers. It includes a virtual showroom, a branded wholesale catalog, and various third-party integrations.
Key benefits of Candid
Why should you use Candid for your wholesale acceleration? Our core features include:
A virtual showroom with a sharable custom-made branded storefront.
A branded, shoppable wholesale catalog and lookbook.
A global target market expansion masterclasses and more.
A purchase management dashboard for retailers and buyers.
Streamlined invoicing and payment processing, with optional Quickbooks integration.
Shipping management integration with ShipStation.
Shopify, WooCommerce, Squarespace integration.
A simplified system order records interface.
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Reviews
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- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Must Have for Wholesalers
Reviewed on 2023/05/25
Candid is a SaaS platform that simplifies wholesale transactions between wholesalers and retailers....
Candid is a SaaS platform that simplifies wholesale transactions between wholesalers and retailers. It transforms the traditional static process of using PDF e books, attachments, communication messages, and invoices into a characterized catalog. Candid's software makes it easier for wholesaler and retailers to collaborate on purchase orders.
Pros
After using the software I got hook on creating orders. I like that you can customize the order number. This help to keep all orders organized.
Cons
Although all orders will have same information, they should allow users to choose order template styles.
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Candid Review after using for ~2years
Reviewed on 2024/06/06
The customer support is AMAZING with Candid. Once I set up my store, it has been easy to update/mai...
The customer support is AMAZING with Candid. Once I set up my store, it has been easy to update/maintain. I like the improvements Candid has made with the interface since I started. Always moving in the right direction!
Pros
I like the net30 terms and secure credit card processing. I like how my wholesale customers have to select the items they are purchasing from a "storefront" rather than email me with vague orders. They get to "see" exactly what they are ordering just like on any website.
Cons
I have had to do a lot of handholding to get my customers to understand how to order on this platform and how to pay on this platform. I was *hoping* the switch from Quickbooks invoicing/payments to Candid invoicing/payments would be seamless, but unfortunately it has not been as straightforward as I had hoped. I also like the fact that I could host on my own website, but when I explored that option I felt it was really pricey and so I have stayed with the hosting on Candid.
- Industry: Cosmetics
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Candid use review
Reviewed on 2024/12/06
I am still learning but I am really pleased with my experience and looking forward to learning more.
I am still learning but I am really pleased with my experience and looking forward to learning more.
Pros
I like that is easy to navigate through each heading. Orders are saved and simple to regenerate.
Cons
As it is right now I don’t really feel there is anything to dislike.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great starter software, but could use a little work in the details
Reviewed on 2023/02/06
Since it is a small team, you are normally dealing with the same couple of customer support team...
Since it is a small team, you are normally dealing with the same couple of customer support team members, which I really value.
Pros
Integration and setup was super easy and straightforward. Order management is mostly user friendly.
Cons
The biggest bummers for our small business have been lack of customization when it comes to out of stock inventory, which has led to some overselling issues. As well as lack of basic reporting.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Love Candid!
Reviewed on 2024/10/15
The folks at Candid are highly profession, highly responsive when you need help, and truly good...
The folks at Candid are highly profession, highly responsive when you need help, and truly good people. I love working with this company!
Pros
As a wholesaler, Candid makes our business possible, period. The platform provides all of the tools that we need to sell to our customers and help our own customers thrive.
Cons
No cons! Any time you have a suggestion for an improvement they take it seriously, and nail it!
Alternatives Considered
ShopifyReasons for Choosing Candid
Candid is far superior in terms of features and simplicity.Switched From
WooCommerceReasons for Switching to Candid
It was a far superior product for our wholesale business.Candid FAQs
Below are some frequently asked questions for Candid.Q. What type of pricing plans does Candid offer?
Candid offers the following pricing plans:
- Starting from: US$179.00/month
- Pricing model: Subscription
- Free Trial: Available
Get all of Candid free for 21 days. Then pick the plan that’s right for you.
Q. Who are the typical users of Candid?
Candid has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Candid support?
Candid supports the following languages:
English
Q. Does Candid support mobile devices?
Candid supports the following devices:
Q. What other apps does Candid integrate with?
Candid integrates with the following applications:
Extensiv Integration Manager, Instagram, QuickBooks Online, ShipStation, Shopify, Squarespace, Stripe, WooCommerce, Zapier
Q. What level of support does Candid offer?
Candid offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
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