About OmniPost

OmniPost is a cloud-based mail-tracking software, designed for managed offices and buildings, student housing, universities, and more.

The platform uses hand-held devices, mobile phones, or tablets to digitally track parcels to and through your building, safely managing the distribution to the person, department, or company they’re addressed to.

OmniPost mimics the traditional mailroom process but removes the cumbersome, time-consuming, and outdated paper systems and replaces them with a smart, intelligent, flexible, time-effective, and efficient solution.

It can also be integrated with our SUMMIT software – a smart locker solution that stores mail and other items in smart lockers ready for recipients to collect.


Key benefits of OmniPost

• Real-time tracking and reporting for staff and recipients
• The OmniPost App works with any IOS or Android phone, tablet or mobile computer both online and offline
• User friendly dashboard that can be tailored to the way you want
• Customisable software to work seamlessly alongside you
• Built-in ticketing system so you can raise an issue if you find one
• UK-based, friendly support team
• No minimum contract term


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Reviews

Overall rating

4,9 /5
(18)
Value for Money
4,9/5
Features
4,7/5
Ease of Use
5/5
Customer Support
4,9/5

Already have OmniPost?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 18
Mike
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our internal mail tracking has never been easier now we use OmniPost

Reviewed on 2023/01/05

Fantastic. From the demo, all the way through to support. Couldn't have been better.

Fantastic. From the demo, all the way through to support. Couldn't have been better.

Pros

The ease of use, and the simplicity of logging in items, tracking them and producing reports.

Cons

I am looking forward to seeing more features for tracking our outbound mail also.

Alternatives Considered

PitneyTrack Inbound

Reasons for Switching to OmniPost

Price, ease of use, and the team at ExPD are easy to deal with, and always happy to help. No corporate hoops to jump through.
Natalie
Overall rating
  • Industry: Education Management
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An piece of software I would not be without.

Reviewed on 2023/01/06

I am extremely happy with Omnipost. The customer service is excellent and someone is always...

I am extremely happy with Omnipost. The customer service is excellent and someone is always available to help. The Software is ideal for our Post Room and wouldn't want to be without it. It allows us to run a professional service for our staff and pupils.

Pros

The software allows us to log all our parcels in and out the Post Room, thus allowing us to keep a record of everything coming and going out. We can deal with up to 200+ parcels a day so trying to keep on top of where a parcel is and whether it has been issued is very important. It allows us track parcels if one goes 'missing' which without the software we wouldn't be able to do.

Cons

There is nothing I can say I dislike about the software.

Nick
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Does exactly what we need it to do without fuss although sometimes has the odd glitch

Reviewed on 2018/07/17

Pros

Very easy to use once you have been shown, although not what you can call intuitive by any means. As we only use a simple scan onto system then allocate to handheld and deliver (with signature) it does exactly what you would expect it to. Setting up new delivery addresses, changing options and getting details of delivered items are all pretty simple too, and if you are after a no frills "does what it says on the tin" solution i can wholeheartedly recommend it. We have trialled a newer updated version of the hand held too, although this had far more features than what we would require i can see how it would benefit other organisations.

Cons

Glitches with the software will occasionally put an item that has been delivered back onto system as still "outstanding". This happens even when items have been delivered weeks ago! We always make sure there are no outstanding items each day so these glitches literally come out of thin air.

Response from Expert Peripheral Designs (United Kingdom)

Thank for taking the time to put a review on this site, and thanks for many positive comments.

The issue you describe of items re-appearing even after delivery hasn¿t been reported to ExPD, albeit we do have 100¿s of users none of which report the same. We will be pleased to investigate this with you should you wish, please call or email [email protected].

With regards to value for money, it¿s a shame we don¿t appear to meet your expectation here, you have been a valuable user for over 5 years, please contact ExPD to discuss where you think you do not get value.

Aaron
Overall rating
  • Industry: Education Management
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great and easy-to-use solution to track packages internally

Reviewed on 2023/01/05

Coming away from reams and reams of paper has been the best thing regarding the overall experience....

Coming away from reams and reams of paper has been the best thing regarding the overall experience. When a department query one package we can easily provide them with the detail rather than working handwritten paper copies of tracking information

Pros

The easy to use softwareThe traceability of each packageThe collection function since implementing hybrid workingThe team at EXPD and how quickly they respond to queries and issues

Cons

I honestly can't think of any faults or cons of the system. Each year we welcome a number of new starters within the team to support out peak period and each and every member of the team pick it up so quickly

Mark
Overall rating
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product for tracking deliveries

Reviewed on 2023/01/05

Great really! The team at Omnipost have always been on hand to support and we have now added...

Great really! The team at Omnipost have always been on hand to support and we have now added Omnipost Lockers to further help us better manage items delivered for building users

Pros

Omnipost allows up to accept and track deliveries whilst providing us a good audit trail

Cons

Have not found any issues and have had the support of the tech team to get helpful improvements made

Showing 5 reviews of 18 Read all reviews

OmniPost FAQs

Below are some frequently asked questions for OmniPost.

OmniPost offers the following pricing plans:

  • Starting from: £99,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Please contact [email protected] for more pricing information

OmniPost has the following typical customers:

51–200, 201–500, 501–1 000, 1 001–5 000

OmniPost supports the following languages:

English, French, German, Italian, Spanish

OmniPost supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OmniPost integrates with the following applications:

Digital Lockers

OmniPost offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for OmniPost.