ReMatter
About ReMatter
ReMatter is the industry-leading scrap yard management software built specifically for metal recyclers. Improve customer service, win more business, and save time and money with the most trusted recycling software on the market.
Scale Ticketing, Inventory Management, Payments, Sales, Dispatching, Bin Tracking, Compliance, Reporting and more – ReMatter is already helping hundreds of recyclers run their business more efficiently and grow more profitably.
The ReMatter platform is accessible from any computer, tablet, or phone. It also comes complete with an external customer portal. Also known for best-in-class onboarding and support at no additional cost, it’s no wonder recyclers like Gerdau, Universal Services Recycling, and United Metals Recycling choose ReMatter to power their scrap operations.
ReMatter offers a flat rate with no hidden or upfront costs to get started. Meet with our team today to see how ReMatter can help take your scrap yard operation to the next level!
Key benefits of ReMatter
- Improve customer service with the fastest scale ticket flows and a single system of action across your team
- Win more business with an external customer portal and improved client management capabilities
- Operate more efficiently with a modern, easy-to-use system that does everything you need it to
- Improve transaction and inventory visibility within or across scrap yards to make better business decisions
- Integrate directly with your accounting tools so you're not spending hours re-entering and correcting data
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Reviews
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- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to learn and navigate
Reviewed on 2024/03/01
Very easy to navigate and always exceptional customer support available.
Very easy to navigate and always exceptional customer support available.
Pros
I learned it very fast and it was super easy to navigate
Cons
Only thing was the sales order pricing not updating. But it is a easy fix.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ReMatter is a great program
Reviewed on 2024/03/04
Overall, great support system. Some of the features were a great help when it came to doing my EOD...
Overall, great support system. Some of the features were a great help when it came to doing my EOD reports.
Pros
Downloading the reports as csv, the customer support system (being able to send a message and get a fast response), and generating new report templates.
[sensitive content hidden] would always answer my calls since I would be too busy to just send a message/emails. Every time I came across an issue, [sensitive content hidden] would help tremendously.
Cons
Every time there was an update, something in ReMatter would stop working (but luckily I was always in great communication with [sensitive content hidden] so he would immediately let the development team aware.)
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Justin Metal Recycling Review
Reviewed on 2024/03/19
It's an overall decent system but it just needs little flaws to be fixed.
It's an overall decent system but it just needs little flaws to be fixed.
Pros
It is mostly easy to use with adding customers and changing prices.
Cons
We can't seem to do basic things like print certain tickets, have material costs already in the report, combine multiple scale tickets so we can pay as one, have reports update daily like the profits and losses, or delete tickets that are in receivables.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ReMatter is AWESOME and has helped us TREMENDOUSLY!!
Reviewed on 2021/03/24
ReMatter really is great! [SENSITIVE CONTENT HIDDEN] the [SENSITIVE CONTENT HIDDEN] or so spot on...
ReMatter really is great! [SENSITIVE CONTENT HIDDEN] the [SENSITIVE CONTENT HIDDEN] or so spot on with being available when I was learning and then quick on fixing any issues I had. A++ in customer service and also the program/system/ap, to me I rate it the same!
Pros
ReMatter is really great! It has really helped streamline our dispatching. From our drivers to our back office ReMatter makes things so much easier for us. It has so many features we were looking for I can’t even list them all. I really can’t think of anything it is missing or that I need that they don’t already have incorporated into their program. I searched for a while and didn’t find anything that compared to what ReMatter offers.
Cons
There isn’t much I dislike about ReMatter. Some of the functionality is not perfect but totally easily manageable (I think I may just be too picky) and they’re working out any kinks all the time so I’m certain it will end up being perfect!
Alternatives Considered
Cro Software SolutionsReasons for Switching to ReMatter
[SENSITIVE CONTENT HIDDEN] (the ReMatter [SENSITIVE CONTENT HIDDEN]) really listened to my input of what I wanted and the look and feel for the dispatcher and driver and really tailored the program to what my needs are. That went a VERY long way!!- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rematter is the best wireless system!!
Reviewed on 2024/09/06
Overall, ReMatter has been a great tool to use. When it's working right, it makes the entire...
Overall, ReMatter has been a great tool to use. When it's working right, it makes the entire process of weighing and making tickets much faster than on paper.
Pros
ReMatter is great at tracking inventory! Very user friendly and easy to follow the program. The trouble shooting techs are always very helpful, especially [sensitive content hidden] He is always available and explains everything thoroughly. Even if it's something he has to fix, he has it done in minutes! I always go straight to him with any concerns I have.
Cons
Side car has issues on occasion. The program will shut down randomly and will need to be restarted.
ReMatter FAQs
Below are some frequently asked questions for ReMatter.Q. What type of pricing plans does ReMatter offer?
ReMatter offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of ReMatter?
ReMatter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ReMatter support?
ReMatter supports the following languages:
English, Spanish
Q. Does ReMatter support mobile devices?
ReMatter supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ReMatter integrate with?
ReMatter integrates with the following applications:
Dynamics 365, Dynamics 365 Business Central, NetSuite, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Accountant, Sage BusinessWorks, Sage Intacct, Transaction Pro
Q. What level of support does ReMatter offer?
ReMatter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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