KrispCall

4.1 (7)
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AI-Powered Phone App Designed For Modern Businesses

About KrispCall

KrispCall is an AI-powered phone app designed for modern businesses, offering a comprehensive suite of features within a single platform. By integrating effortlessly with your CRM, KrispCall provides a complete business phone solution that enhances your global operations. With access to phone numbers in over 100 countries, you can maintain a consistent and professional image wherever you do business. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA).

KrispCall empowers sales teams with its Power Dialer, enabling efficient lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies your outreach efforts, driving targeted campaigns that boost engagement and impact.

The platform includes advanced features such as Multi-level IVR, a Dialer, Call Transcripts, and Voicemail Transcripts, further strengthening its functionality and versatility.

As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By consolidating these essential tools into one powerful platform, KrispCall eliminates the need for multiple solutions, allowing your business to thrive and focus on what truly matters—your customers and growth.


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KrispCall Software - AI-Powered Phone System Designed for Modern Businesses
KrispCall Software - Seamlessly integrate KrispCall with your CRM to automate tasks and improve productivity, allowing you to focus on what truly matters.
KrispCall Software - Expand Your Reach—Get Local, International, and Toll-Free Numbers from 100+ Countries at Your Fingertips with KrispCall.
KrispCall Software - Increase your sales efficiency with KrispCall's Power Dialer, enabling you to make more calls quickly and effectively, driving better results.
KrispCall Software - Keep all your communication channels organized and accessible with KrispCall's Callbox, which consolidates calls, SMS, voicemails, and recordings into a single, user-friendly dashboard.
KrispCall Software - Improve team performance with KrispCall's real-time call coaching, including listening, whispering, and barging, to guide and support your team during calls.
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KrispCall video
KrispCall video
KrispCall video
KrispCall Software - AI-Powered Phone System Designed for Modern Businesses
KrispCall Software - Seamlessly integrate KrispCall with your CRM to automate tasks and improve productivity, allowing you to focus on what truly matters.
KrispCall Software - Expand Your Reach—Get Local, International, and Toll-Free Numbers from 100+ Countries at Your Fingertips with KrispCall.
KrispCall Software - Increase your sales efficiency with KrispCall's Power Dialer, enabling you to make more calls quickly and effectively, driving better results.
KrispCall Software - Keep all your communication channels organized and accessible with KrispCall's Callbox, which consolidates calls, SMS, voicemails, and recordings into a single, user-friendly dashboard.
KrispCall Software - Improve team performance with KrispCall's real-time call coaching, including listening, whispering, and barging, to guide and support your team during calls.

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KrispCall

4.1 (7)
VS.
Highly reviewed

Starting Price

US$15.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

29
85

Integrations

45
3

Ease of Use

4.4 (7)
4.5 (13)

Value for Money

3.9 (7)
4.3 (13)

Customer Service

4.3 (7)
4.0 (13)
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Reviews

Overall rating

4.1 /5
(7)
Value for Money
3.9/5
Features
3.4/5
Ease of Use
4.4/5
Customer Support
4.3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 7
Wyatt
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

They are good business partner!

Reviewed on 2024/08/13

They are best in the business and their team is superb and very prompt in solving problems.

They are best in the business and their team is superb and very prompt in solving problems.

Pros

I like the most about them is their team and pricing in comparison to others in the market! They are good to do business with and its easy to get Australia number! Plus their virtual nuumber is relaible

Cons

I want them to launch windows desktop app as they have only web app!

Response from KrispCall

Thank you for your kind words and valuable feedback, Wyatt M. We're delighted to hear that you've had a positive experience with our team and pricing. Your suggestion for a Windows desktop app is noted, and we'll consider it for future development. We appreciate your continued support.

Thank you for choosing KrispCall.

Mike
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Helped us to run our customer service department smoothly

Reviewed on 2023/10/04

Our experience with KrispCall has been outstanding over the past 1.5 years. The platform's...

Our experience with KrispCall has been outstanding over the past 1.5 years. The platform's continuous expansion of features has immensely supported our Operation

Pros

KrispCall has been great relief for our multinational organization with global client base. It has significantly streamlined our CSD operations. The ability to manage call from different regions on a single platform + eliminating the need for multiple devices to run a contact center has helped us to cut cost and run things easily. Additionally, their excellent customer support. Despite we being in different time zones than them, we can rely on their 24/7 availability. And they resolves any issues within a hour or less!

Cons

They really need to upgrade detailed call analytics directly into the system. This would save us from reaching out to support every time we require reports or need to evaluate performance of agents.

Response from KrispCall

Thank you for sharing your positive experience with KrispCall, Mike! We are delighted that KrispCall has helped to improve your global customer service. We appreciate your valuable feedback regarding the need for better call analytics, and we are actively working on integrating this feature to enhance your experience even further.

Furthermore, our support team is available 24/7 to assist you with any inquiries you may have. We are always at your service and value your continued support.

Thank you again for choosing KrispCall.

Erin
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Misleading Marketing and Aggressive Billing

Reviewed on 2023/04/29

Pros

While the platform seemed well-designed and navigable, the aggressive billing policies, misleading advertisements, and utter lack of customer support leave me unable to recommend it.

Cons

This company is extremely misleading and aggressive in its advertising and billing policies. I needed to purchase a virtual Japanese phone number and was forced to pay a full year's fee ($144) just to create an account. Only after making an account did I find that no Japanese numbers were available. Their chat support was unhelpful, and I never received a response. Their phone number for U.S. customer support was completely unresponsive. When I tried to cancel my subscription, I was informed that I would still be billed for a full year and permanently blocked from accessing my account if I deleted it.It seems that this company lures consumers into purchasing expensive plans and doesn't deliver on its promises. Don't make the same mistake I did and shell out $144 only to end up with a useless virtual account.

Response from KrispCall

Thank you for expressing your concerns, and we apologize for any misunderstandings.
Upon reviewing the conversation history with our chat agents, we can confirm that they responded to your queries quickly and guided you through the process.

We understand that you were disappointed with documentation verification process and number purchase cost for Japanese numbers with SMS ability. As we have fully refunded the $144 you paid when you came in contact with us. We appreciate your understanding in this matter.

We do offer Japanese phone numbers; however, there are document requirements to comply with local regulations. You may obtain a Japanese phone number if you provide the necessary documents.

Additionally, we do offer monthly subscription options for our products.

If this information was not communicated properly during account creation, we apologize.

Esabella
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Helped us to establish our business in USA

Reviewed on 2023/09/25

Overall experience is outstanding. The team was a big help during the transition to this new system...

Overall experience is outstanding. The team was a big help during the transition to this new system & playes a crucial role in the successful expansion of our business..

Pros

They proved to be highly effective and dependable. The free USA number they provided was a huge help in getting everything set up while expanding our business. The krispcall account executive and support team are incredibly helpful and knowledgeable -- they truly know their stuff!

Cons

Now they only have HubSpot integration , expanding integration beyond HubSpot would further enhance our workflow automation and team management capabilities

Response from KrispCall

Thank you for your valuable feedback! We're thrilled to hear that our services played a crucial role in successfully establishing your business in the USA. We greatly appreciate your feedback regarding the HubSpot integration and We're actively working on expanding our integrations beyond HubSpot to provide you with even more options for seamless workflow automation and enhanced team management capabilities. Our dedicated team is always here to support you. Here's to continued success and growth for your business!

Alecia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product , service and Customer support

Reviewed on 2023/09/26

I highly recommend KrispCall to businesses of any size looking to efficiently manage their contact...

I highly recommend KrispCall to businesses of any size looking to efficiently manage their contact center. It has significantly improved our operations and client interactions.

Pros

I absolutely love the change in availability and reliability that KrispCall brings compared to our previous solution. The real-time call listening feature is a game-changer, allowing me to monitor how our agents are interacting with clients. In emergencies, I can seamlessly guide them through the in-app call box. The flexibility and control it provides are unmatched.

Cons

Occasionally, there are minor problems with calls not getting logged. However, this hasn't posed any significant issues for us.

Response from KrispCall

Thank you for your positive feedback, Alecia! We're thrilled to hear that KrispCall has brought you improved availability, reliability, and real-time call monitoring. We appreciate your recommendation to businesses, and we're continuously working to enhance our service. If you ever encounter any issues, please don't hesitate to reach out to our dedicated support team through website live chat or mail them @ [email protected]

Showing 5 reviews of 7 Read all reviews

KrispCall FAQs

Below are some frequently asked questions for KrispCall.

KrispCall offers the following pricing plans:

  • Starting from: US$15.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

KrispCall has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

KrispCall supports the following languages:

English

KrispCall supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

KrispCall integrates with the following applications:

ActiveCampaign, Apptivo, Bitrix24, Capsule, Close, Copper, Crisp, Dynamics 365 Customer Service, Dynamics 365 Sales, EngageBay CRM, Firmao CRM, Freshsales, Front, Gong.io, Gorgias, Help Scout, HighLevel, HubSpot CRM, Insightly, Intercom, Keap, Klaviyo, Kommo, LeadSquared, Make, Microsoft Teams, Nimble, Nutshell, Nutshell, OnePageCRM, Ontraport, Outreach, Pabbly Connect, Pipedream, Pipedrive, Pipeline CRM, Pipeliner CRM, SalesLoft, Salesflare, Teamleader, Zapier, Zoho CRM, Zoho CRM Plus, monday CRM, noCRM.io

KrispCall offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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