Chatra
About Chatra
Your live chat and chatbot solution to drive conversations and turn web visitors into customers.
Create efficient communication, increase engagement, drive more leads and deliver an amazing customer experience.
Chatra will soon be merging with Sendinblue. Additional Chatra reviews found there.
Key benefits of Chatra
Use one inbox to communicate across channels
Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs.
See who's on your website
Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message.
Boost sales
Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value.
Use chatbots to do routine work for you
Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.
Get mobile apps and chat anywhere
Don’t miss a conversation when you are away from your desk. Chatra mobile apps allow you to communicate on the go.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Higher Education
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Chatra is a great live chat and messaging software for communication with software.
Reviewed on 2018/06/30
Pros
Chatra is cost effective and very easy to install and manage. It's also very efficient with minimal issue.
Cons
While this could be easily fixed, I feel like the mobile have too little functionality.
Response from Chatra
Thank you for the feedback, Emeka! Could you give us more details of what features you need in the mobile version? Please share your suggestions in the chat or send them to [email protected]
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Company chats made easy!
Reviewed on 2019/12/05
Excellent - communication is easy as well as getting work done!
Excellent - communication is easy as well as getting work done!
Pros
Very easy to communicate with our office instead of picking up the phone and calling each other, we can just send instant messages.
Cons
Nothing at all. This software makes it very easy to be in touch with coworkers without having to leave your desk.
- Industry: Internet
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
I have experience using Chatra in the past in order to communicate with consumers in real time
Reviewed on 2018/06/26
The ability to communicate with consumers as they used our website in order to ensure that their...
The ability to communicate with consumers as they used our website in order to ensure that their questions are answered and that they receive the best customer service.
Pros
Chatra made it easier to connect and work with consumers as they used the website that I was working with at the time. Visitors used Chatra to ask questions that we were able to help them with to ensure good customer service.
Cons
We had some installation problems that required the occasional reboot of programs attached to Chatra but were able to solve the issue overall. Customer service was very helpful in this matter.
Response from Chatra
Thanks for the feedback!
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very helpful website messaging software
Reviewed on 2019/08/06
Pros
This allows us to communicate easily with potential customers. Liked the fact that we could try for free forever before we bought it.
Cons
Sometimes we miss messages. Not sure if it is our fault. Could be cheaper per agent.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A good tool to increase user conversion
Reviewed on 2018/11/19
We have sussessufly managed to overcome our customer issues by live char using Chatra.
We have sussessufly managed to overcome our customer issues by live char using Chatra.
Pros
Chatra is a great tool to increase the chance of converting a user into paid one. We are using Chatra on one of our products and we are really happy with, Chatra helps to chat with our customers easily and know their issues and concerns. A live chat with the customers is made through Chatra
Cons
The main issue is that they don't have an app for the admins or the support agents, all are done on the web side only.
Response from Chatra
Thanks for the review, Ashly! We have desktop and mobile apps, you can get them here: https://chatra.io/apps/
Chatra FAQs
Below are some frequently asked questions for Chatra.Q. What type of pricing plans does Chatra offer?
Chatra offers the following pricing plans:
- Starting from: US$21.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
$15 per agent per month when paid annually, $19 when paid monthly
Q. Who are the typical users of Chatra?
Chatra has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Chatra support?
Chatra supports the following languages:
Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Chatra support mobile devices?
Chatra supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Chatra integrate with?
We do not have any information about what integrations Chatra has
Q. What level of support does Chatra offer?
Chatra offers the following support options:
Chat
Related categories
See all software categories found for Chatra.
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