Chatra

Multichannel messaging built for businesses, big and small

About Chatra

Your live chat and chatbot solution to drive conversations and turn web visitors into customers.

Create efficient communication, increase engagement, drive more leads and deliver an amazing customer experience.

Chatra will soon be merging with Sendinblue. Additional Chatra reviews found there.


Key benefits of Chatra

Use one inbox to communicate across channels
Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs.

See who's on your website
Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message.

Boost sales
Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value.

Use chatbots to do routine work for you
Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.

Get mobile apps and chat anywhere
Don’t miss a conversation when you are away from your desk. Chatra mobile apps allow you to communicate on the go.


Images

Chatra Software - Chatra Live Chat Software
Chatra Software - Manage conversations
Chatra Software - Chatra devices screenshot
Chatra Software - Manage online agents
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Chatra video
Chatra Software - Chatra Live Chat Software
Chatra Software - Manage conversations
Chatra Software - Chatra devices screenshot
Chatra Software - Manage online agents

Not sure about Chatra? Compare with a popular alternative

Chatra

4,7 (452)
VS.

Starting Price

US$21,00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

8
154

Integrations

No integrations found
29

Ease of Use

4,8 (452)
4,4 (198)

Value for Money

4,6 (452)
4,1 (198)

Customer Service

4,7 (452)
4,4 (198)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,7 /5
(452)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,8/5
Customer Support
4,7/5

Already have Chatra?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 452
Daniel
Daniel
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Chatra for the small businesses

Reviewed on 2019/06/21

Again, can't say enough good things. To have a very good working system on my website that doesn't...

Again, can't say enough good things. To have a very good working system on my website that doesn't cost me enough to put me out of the market is huge! Thank you Chatra for allowing the small business to use your services. I hope to be using the serivce daily and at that time I will have the need to have the paid sub. I really like how chatra has allowed me to grow my business.

Pros

I love that even with a small business Chatra allows me to have a free subscription. I know once I'm large enough my loyalty to them will allow me to have a paid subscription.

Cons

I honestly don't have much to dislike about Chatra. Since I've started using them they have always helped me with my free subscription as if I had a large business. I will always remember the help I had while I was sitll growing my small business.

Jahanzeb
Jahanzeb
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Effective Livechat tool for your website

Reviewed on 2021/05/22

Overall it is a nice to to chat with your website visitors and to track their presence.

Overall it is a nice to to chat with your website visitors and to track their presence.

Pros

It has has a free version and also it offers 10 days free trials for paid versions. Paid version are also very economical. You can chat with your website visitors with this tool. Also the best thing about it is that it connects you with customers through your email and facebook as well.

Cons

They need to improve on their customer support responsiveness and also they could ad some more feature to their free version as well.

Kris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5 001–10 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Simple live chat solution and functional

Reviewed on 2019/04/05

Simple, easy to use and implement with nice overall features

Simple, easy to use and implement with nice overall features

Pros

- app version
- free version
- good pricing
- group chat
- able to see visitor's typing

Cons

- support for more integrations
- basic reporting
- not ticketing system in place

Response from Chatra

Thanks for the review! We are working on a ticketing system right now, so stay tuned for the future updates! As for the reports and integrations - what exactly would you like us to add? Please send us your thoughts to [email protected]

Ashly
Ashly
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A good tool to increase user conversion

Reviewed on 2018/11/19

We have sussessufly managed to overcome our customer issues by live char using Chatra.

We have sussessufly managed to overcome our customer issues by live char using Chatra.

Pros

Chatra is a great tool to increase the chance of converting a user into paid one. We are using Chatra on one of our products and we are really happy with, Chatra helps to chat with our customers easily and know their issues and concerns. A live chat with the customers is made through Chatra

Cons

The main issue is that they don't have an app for the admins or the support agents, all are done on the web side only.

Response from Chatra

Thanks for the review, Ashly! We have desktop and mobile apps, you can get them here: https://chatra.io/apps/

zakaria
zakaria
Overall rating
  • Industry: Telecommunications
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

chatra chat

Reviewed on 2020/03/13

Pros

it is easy to set up, making chat bot is easy. very intuitive.

Cons

firstly it is not accessible to large quantities of people. and sometimes it hangs but not often.

Showing 5 reviews of 452 Read all reviews

Chatra FAQs

Below are some frequently asked questions for Chatra.

Chatra offers the following pricing plans:

  • Starting from: US$21,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

$15 per agent per month when paid annually, $19 when paid monthly

Chatra has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Chatra supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Chatra supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Chatra has

Chatra offers the following support options:

Chat

Related categories

See all software categories found for Chatra.