---
description: Learn how Smice can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smice Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [Smice](/software/2064309/smice)

# Smice

Canonical: https://www.getapp.za.com/software/2064309/smice

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> Smice is developed by a Mystery Shopping agency with 18 years of expertise. The mobile app's performance and ergonomics is made for employees, allowing them to self-evaluate on the basis of the standards measured by the mystery visits.
> 
> Verdict: Rated **4.5/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 51 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smice

## Commercial Context

- **Starting Price**: €39,00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, English, French, German, Italian, Russian, Spanish
- **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan and 159 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Assessment Management
- Audit Management
- Audit Planning
- Audit Trail
- Change Management
- Compliance Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Connectors
- Data Visualization
- Document Coding & Control
- Document Management
- Forms Management
- Incident Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Quality Management Software](https://www.getapp.za.com/directory/144/quality-management/software)

## Related Categories

- [Quality Management Software](https://www.getapp.za.com/directory/144/quality-management/software)
- [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software)
- [Dashboard Software](https://www.getapp.za.com/directory/586/reporting-dashboard/software)
- [Compliance Software](https://www.getapp.za.com/directory/243/compliance/software)
- [Audit Software](https://www.getapp.za.com/directory/470/audit-compliance/software)

## Alternatives

1. [SafetyCulture](https://www.getapp.za.com/software/102403/iauditor) — 4.6/5 (253 reviews)
2. [Cority](https://www.getapp.za.com/software/102793/medgate-ehs-software) — 4.4/5 (106 reviews)
3. [QT9 QMS](https://www.getapp.za.com/software/105047/qt9-quality-management) — 4.8/5 (117 reviews)
4. [FORM OpX](https://www.getapp.za.com/software/103131/form-com) — 4.5/5 (36 reviews)
5. [HSI Donesafe](https://www.getapp.za.com/software/109675/donesafe) — 4.7/5 (80 reviews)

## Reviews

### "simplicité et efficacité" — 4.0/5

> **Julie** | *17 March 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ce que j'apprécie le plus c'est la facilité d'utilisation. Depuis que les scénarios ont été revu il est très simple pour nous manager de pouvoir evaluer nos collaborateurs trouver avec eux des plans d'actions. Nous l'utilisons aussi pour réaliser des check list de nos magasins, facile ludique. Lorsque nous recevons nos compte rendues de visites mystere cela nous permet de mettre des plans d'actions.
> 
> **Cons**: Lors du démarrage avec Smice en corrélation avec F distribution, cela n'était pas cadré avec notre poste de travail. La refonte du logiciel pour notre applicationa été benefique.
> 
> J'y gagne en productivité, rapidité de mise en place de plans d'actions individuel et collectif.

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### "Retour SMICE" — 4.0/5

> **Jérôme** | *06 March 2023* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: C'est un outil qui permet de faire progresser des équipes, de façon neutre
> 
> **Cons**: Des fonctionnalités qui ne sont pas totalement personnalisables sur la conception. Et un TABLEAU de bord qui meriterai d'être complètement revu, car trop complexe. Il faut un DASHBOARD simple, même pour des débutants. Difficile de trouver la bonne DATA
> 
> Très positif. Les questionnaire MYSTERES permettent d'accompagner mes équipes.

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### "Facile d’utilisation et intuitif" — 5.0/5

> **Mylène** | *23 March 2023* | Telecommunications | Recommendation rating: 5.0/10
> 
> **Pros**: C’est un outil simple d’utilisation, les rapports sont clairs, en tant qu’évaluateurs, cela ne nécessite pas de longue formation. En tant qu’audité, le rapport est facile d’accès et lisible.
> 
> **Cons**: Certains smiceurs envoyés pour nous auditer n’avaient clairement pas le profil, mais l’info a été remontée et prise en compte. Top
> 
> En tant qu’utilisateur, très satisfaite de l’outil. En tant que boutique auditée, j’ai pu rencontré des anomalies avec certains smiceurs, mais le dialogue est facile et l’info a été remontée et prise en compte rapidement. Très bonne réactivité des services.

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### "Utile et simple d'utilisation" — 5.0/5

> **Thomas** | *06 March 2023* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: La simplicité d'utilisation et son utilité au quotidien pour améliorer les performances d'équipe
> 
> **Cons**: Temps de chargement un peu long sur l'ouverture du logiciel

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### "Très utile et facile d'utilisation" — 5.0/5

> **Kévin** | *01 March 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Grille d'évaluation, pertinence des items, pas de bugs
> 
> **Cons**: Il serait bien que le conseiller coaché reçoit également le compte rendu

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2064309/smice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/project-management-planning-software/a/smice/> |
| en-AE | <https://www.getapp.ae/software/2064309/smice> |
| en-AU | <https://www.getapp.com.au/software/2064309/smice> |
| en-CA | <https://www.getapp.ca/software/2064309/smice> |
| en-GB | <https://www.getapp.co.uk/software/2064309/smice> |
| en-IE | <https://www.getapp.ie/software/2064309/smice> |
| en-NZ | <https://www.getapp.co.nz/software/2064309/smice> |
| en-SG | <https://www.getapp.sg/software/2064309/smice> |
| en-ZA | <https://www.getapp.za.com/software/2064309/smice> |
| fr | <https://www.getapp.fr/software/2064309/smice> |
| fr-BE | <https://fr.getapp.be/software/2064309/smice> |
| fr-CA | <https://fr.getapp.ca/software/2064309/smice> |
| nl | <https://www.getapp.nl/software/2064309/smice> |
| nl-BE | <https://www.getapp.be/software/2064309/smice> |

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