About PrimePay
PrimePay offers a comprehensive solution to meet the unique needs of small businesses. The software streamlines payroll, accounting, and HR management, providing a unified solution for your business operations. Our platform features automated time tracking and attendance, HR and legal compliance tools, as well as invoicing and expense management capabilities.
PrimePay is also equipped with a suite of financial management tools to help small business owners keep their finances on track. With our platform, users can monitor their cash flow by tracking income and expenses. Our team can also create budgets to manage spending habits and ensure financial goals are met while staying within budget to meet their business goals.
Pricing starting from:
US$60,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to PrimePay
Key benefits of PrimePay
PrimePay provides a full suite of technology and services that includes –
• Full-Service Payroll
• Self-Service Payroll
• HR Management
• Time & Labor Management
• Benefits Administration
• Insurance & Compliance
• Finance Analytics
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$60,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to PrimePay
Images
Features
Total features of PrimePay: 49
Alternatives
Sage 100
Paychex Flex
uAttend
Paycor
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service and Support
Reviewed on 2018/12/18
PrimePay is managing our semi-monthly payroll processing needs and tax remittance requirements. ...
PrimePay is managing our semi-monthly payroll processing needs and tax remittance requirements. The staff are responsive, knowledgeable, and do a great job!
Pros
Service and support are great. Responsive staff and easy tools to support payroll processing.
Cons
I don't have any issues. with the software and have been happy.
Response from PrimePay
Thank you for your review, Jonathan. We take great pride in the service we provide for our clients and are happy to hear that we are meeting your expectations.
- Team PrimePay
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Easy to use, good turnaround on responses to issues.
Reviewed on 2018/04/26
Pros
Easy to use, and great report structures. Love that HR3 has carrier feeds. The new timeclock is great!
Cons
My biggest frustration is that there are too many links and no integration between software. You have to get a link to all different services (HR3, PayStubs, FSA, Timeclock) all have different links which frustrate users. Also, as the administrator, you are stuck with having to reach to so many departments because you no longer have a dedicated service manager.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Useless to the end user.
Reviewed on 2021/05/07
One word. Shit. I have not been able to access anything I require through your software.
One word. Shit. I have not been able to access anything I require through your software.
Pros
There is nothing I like about this software and unfortunately the company I work for uses this software. Maybe it works well for them, but from an employee perspective, stone and chisel would be more effective. We I called your helpdesk I was told "we know it's an issue". The is useless. When I asked about accessing MY financial statements the PrimePay help desk tole me they could not help. I have worked for a number of companies that use a verity HR software. Even if other product's UI/UX was terrible, I could still eventually get what I needed. PrimePay's UI/UX is terrible and I CANNOT get the information I need. So for me there are NO pros to the software.
Cons
The frustration and complete lack of support the help desk provided. Their answer was "We know there's an issue. We cannot help but your employer should have the information." I then asked about my 401K and the desk was even more useless saying "I think you need to contact your employer". This is unacceptable and, I, the person requesting their own information, should have access to MY personal salary benefits. Is it even legal for your company to withhold them from me?
Response from PrimePay
Hi Kenneth! Thank you for taking the time to write a review. Although we regret to hear that your experience did not meet expectations, we appreciate you sharing with us so we can improve moving forward. It is our hope that you will give us the opportunity to resolve this issue. We will escalate your specific situation to the appropriate party for this to be addressed. -Team PrimePay
- Industry: Information Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
retrieve tax information
Reviewed on 2021/08/25
call in payroll is excellent...representative very helpful...your website leaves something to be...
call in payroll is excellent...representative very helpful...your website leaves something to be desired.
Pros
good in most areas but TERRIBLE in trying to access up to date information on quarters completed on 940 and 941
Cons
terrible in access up to date quarters completed for 940 and 941 or other tax reported
Response from PrimePay
Hi Rosalie! Thank you so much for taking the time to write a review. We apologize for the experience you've had with accessing Form 940 and 941 data, and we will be sure to use your feedback to improve our efforts moving forward. We will be escalating your feedback to the appropriate party to ensure your issues are addressed. -Team PrimePay
- Industry: Printing
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Still Has The Small Businessman In Sight
Reviewed on 2019/01/17
You can reread my pros for the full monte, but my overall experience in a few words would be "awed...
You can reread my pros for the full monte, but my overall experience in a few words would be "awed by the friendly accessibility."
Pros
That I have found with PrimePay is not limited to the success of their software. While the software is great, it is the people element that I find so refreshing. I used two other well known payroll companies before discovering these guys. The biggest difference I have found is that unlike other payroll companies, they do not vanish once the sale is made. Today was a great example of their friendly demeanor. Even though I knew it was my own fault for not getting payroll in on time, Grace, an account specialist but not mine, cheerfully took my payroll via phone. Happily going the extra step she also took the information for my two new employees who will have their first checks delivered on time tomorrow morning.
Cons
What I like least about this software is my inability to find time to use it.
Response from PrimePay
Thank you very much for your kind and thoughtful review. One of the most valuable things we can offer to our clients is our hands on, passionate client success team. We truly care about each and every one of our clients and whether you have one employee or 100, you will each receive a personalized and caring experience. Never hesitate to reach out to us if you have any questions or concerns.
- Team PrimePay
PrimePay FAQs
Below are some frequently asked questions for PrimePay.Q. What type of pricing plans does PrimePay offer?
PrimePay offers the following pricing plans:
- Starting from: US$60,00/month
- Pricing model: Subscription
- Free Trial: Available
Please contact one of our sales reps for more information about pricing.
Q. Who are the typical users of PrimePay?
PrimePay has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does PrimePay support?
PrimePay supports the following languages:
English
Q. Does PrimePay support mobile devices?
PrimePay supports the following devices:
Q. What other apps does PrimePay integrate with?
We do not have any information about what integrations PrimePay has
Q. What level of support does PrimePay offer?
PrimePay offers the following support options:
Chat
Related categories
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