Pointr

About Pointr
At Pointr, we are determined to improve customer satisfaction, promote repeat business, foster customer loyalty, and decrease paper waste. We offer a centralized location for your company to thoughtfully manage both customer and pet information.
PawPass by Pointr is a unique Revenue Share membership model that increases customer loyalty and pays grooming shop owners for using the software.
Pointr keeps digital records of liability waivers, immunizations, and family/pet dashboards. Repeat appointments and multiple pet visits are easy.
Pointr Finance supports corporate growth strategies with easy access to small business loans, exclusively for Pointr customers.
Key benefits of Pointr
- PawPass Memberships result in revenue share back to the account owner.
- Mobile Grooming Scheduling and Route Management
- Integrated credit card processing
- Dog Daycare
- Pointr Finance for small business loans
- 2 way SMS
- Online scheduling
- Digital Vaccinations and Liability Waivers
- Digital Waitlist
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Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pointr makes my life easier and my business better!
Reviewed on 2023/01/30
From my initial interaction with their team to using the software for over a year, I have been...
From my initial interaction with their team to using the software for over a year, I have been impressed. The added my customer database and I moved over all of my appointments quickly. After that, the support team has been very helpful in getting Pointr 'dialed in' for our grooming salon and dog daycare center.r
Pros
I love the pet & human dashboards and flags. The scheduling is easy & the reporting is very helpful. I also like that Pointr was built from within the pet industry, by folks that have experience all of the pain points that come from managing grooming salons.
Cons
Nothing really. I was a little worried because they are new ... but, everything has been professional and well done with the Pointr team.
Reasons for Choosing Pointr
DaySmart is old and very slow to make changes. Interacting with their support team took forever!Switched From
DaySmart PetReasons for Switching to Pointr
Better support team to work with. Better software features. We plan to add a mobile grooming van and I liked that Pointr already has that built in.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use! Great software for my business
Reviewed on 2023/02/17
Pros
The dashboards are great and I love that there are flag features to remind my staff. Reporting is fantastic and easy to use. I like that Pointr came from within the Pet Industry, so a lot of attention to details that I need are already included. My staff loves to use Pointr compared to what we were using previously.
Cons
I don't really have any cons to list. They are new, but everything has been professional and very responsive with the Pointr team.
Reasons for Choosing Pointr
We wanted a better support response time. It used to take forever to get a response with our old software.Reasons for Switching to Pointr
Better features, ability to add mobile grooming. Plus, they have very responsive support team that is easy to work with.Pointr FAQs
Below are some frequently asked questions for Pointr.Q. What type of pricing plans does Pointr offer?
Pointr offers the following pricing plans:
- Starting from: US$12.00/month
- Pricing model: Subscription
- Free Trial: Available
Learn more here: https://pointr.ewebinar.com/webinar/pointr-the-grooming-software-that-pays-you-back-11985
Q. Who are the typical users of Pointr?
Pointr has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Pointr support?
Pointr supports the following languages:
English
Q. Does Pointr support mobile devices?
Pointr supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pointr integrate with?
We do not have any information about what integrations Pointr has
Q. What level of support does Pointr offer?
Pointr offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
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